2023 Tesla Model X
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 0 |
| 2016 | 444 |
| 2017 | 267 |
| 2018 | 188 |
| 2019 | 99 |
| 2020 | 123 |
| 2021 | 39 |
| 2022 | 122 |
| 2023 | 191 |
| 2024 | 23 |
| 2025 | 14 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
24% of complaints: steering — 46 distinct reports on file.
CRASH11% of complaints: electrical system — 21 distinct reports on file.
CRASH INJURYShow complaint excerpts
The contact owns a 2023 Tesla Model X. The contact stated that while attempting to park the vehicle in a parking lot, the vehicle independently accelerated and crashed into a supermarket door without warning. The air bags deployed upon impact.
NHTSA ODI report, 20231221
7% of complaints: forward collision avoidance — 13 distinct reports on file.
CRASH5% of complaints: structure — 10 distinct reports on file.
INJURYShow complaint excerpts
I recently traded in my 2017 Tesla Model X for a 2023 Tesla Model X. I am concerned the falcon wing doors on the 2023 Model X do not have the same safety features they did on the 2017 Model X, posing greater risk of injury and harm.
NHTSA ODI report, 20230522
5% of complaints: service brakes — 10 distinct reports on file.
CRASH INJURYSAFETY TIMELINE
Autopilot System Driver Controls
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes.
Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V843000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 23V244000 — check if this car was fixed
Front seat belt anchor detachment
Defect Petition Interlock Request
Tesla, Inc.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 — check if this car was fixed
Sudden Unintended Acceleration
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles.
Remedy: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 23V489000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Remedy: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023.
Campaign 23V488000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
Campaign 23V679000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 23V743000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Campaign 23V862000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Campaign 24V035000 — check if this car was fixed
Recall 23V838 Remedy Effectiveness
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Campaign 24V554000 — check if this car was fixed
FSD Collisions in Reduced Roadway Visibility Conditions
Actually Smart Summon sessions resulting in low-speed impacts.
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Campaign 24V967000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge.
Campaign 25V002000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 25V172000 — check if this car was fixed
Compliance with Standing General Order 2021-01 Reporting Requirements
Traffic safety violations while Full Self Driving ("FSD") is engaged
FSD Collisions in Reduced Roadway Visibility Conditions
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Campaign 26V283000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Tesla Model X — pre-purchase inspection
- Test/inspect for steering issues (46 reports on file for this year).
- Test/inspect for electrical system issues (21 reports on file for this year).
- Test/inspect for forward collision avoidance issues (13 reports on file for this year).
- Verify recall 26V283000 (back over prevention) has been completed.
- Verify recall 22V843000 (air bags) has been completed.
- Verify recall 23V244000 (back over prevention) has been completed.
- Verify recall 23V085000 (steering) has been completed.
- Verify recall 23V489000 (forward collision avoidance) has been completed.
- Verify recall 23V488000 (seat belts) has been completed.
- Verify recall 23V679000 (electrical system, service brakes, hydraulic) has been completed.
- Verify recall 23V743000 (air bags, steering) has been completed.
- Verify recall 23V838000 (electrical system) has been completed.
- Verify recall 23V862000 (electrical system, latches/locks/linkages) has been completed.
- Verify recall 24V051000 (electrical system) has been completed.
- Verify recall 24V035000 (back over prevention) has been completed.
- Verify recall 24V376000 (seat belts) has been completed.
- Verify recall 24V554000 (electrical system, latches/locks/linkages) has been completed.
- Verify recall 24V967000 (air bags) has been completed.
- Verify recall 25V002000 (back over prevention, electrical system) has been completed.
- Verify recall 25V172000 (air bags, electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 Tesla Model X reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Tesla Model X is rated "worse than typical".
What are the most common problems with the 2023 Tesla Model X?
The most-reported component is steering, accounting for 24% of complaints on file.
How many recalls does the 2023 Tesla Model X have?
17 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.