2018 Tesla Model X
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 193
- Recalls
- 9
- Investigations
- 16
- Top problem
- Forward collision avoidance
Campaigns on file for 2018
Opened by NHTSA
24% of complaints
Complaints per year
2018: 193 complaints
View as data table
| Year | Complaints |
|---|---|
| 2015 | 0 |
| 2016 | 452 |
| 2017 | 268 |
| 2018 | 193 |
| 2019 | 101 |
| 2020 | 128 |
| 2021 | 41 |
| 2022 | 129 |
| 2023 | 193 |
| 2024 | 26 |
| 2025 | 16 |
| 2026 | 7 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Forward collision avoidance
24% · 47 reportsMost commonly citing adaptive cruise control and automatic emergency braking.
Show complaint excerpts
While driving on FSD (Full Self Driving) the vehicle was turning off the road into a parking lot and sped up and hit a vehicle while I was pressing the brake to the floor! I had to brace for impact when I hit the vehicle.
NHTSA ODI report, 2026-08-03
Also filed under Vehicle speed control
The Full Self Driving System failed to operate correctly. This caused my car to hit another car.
NHTSA ODI report, 2023-11-10
Also filed under Lane departure
Suspension
19% · 37 reportsElectrical system
19% · 37 reportsMost commonly citing instrument cluster/panel and control module.
Show complaint excerpts
Following battery replacement under Service Order #XXX at a Tesla Service Center, my 2018 Tesla Model X 100D (VIN [XXX]) was returned with the underbody belly pan visibly detached and drooping toward the road surface.
NHTSA ODI report, 2026-09-26
Structure
12% · 23 reportsMost commonly citing body and support device/strut.
Vehicle speed control
10% · 19 reportsShow complaint excerpts
Tl* the contact owns a 2018 Tesla Model X. While pulling into a parking space, the brake pedal was depressed but the vehicle inadvertently accelerated over a curb before crashing into a cement light pole.
NHTSA ODI report, 2018-05-08
Also filed under Air bags and service brakes
Safety timeline
9 recalls · 16 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2018Complaint volume 193 complaints filed for this model year.
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2019-10-01Defect petitionClosed 2021-09-28 Battery Management Software Updates
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2020-01-13Defect petitionClosed 2021-01-08 Sudden Unintended Acceleration
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2020-06-22Preliminary evaluationClosed 2020-11-22 Loss of rearview camera
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2020-11-12Engineering analysisClosed 2024-05-02 Loss of rearview camera
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2021-03-29Back over prevention, exterior lighting, visibility21V035000 Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.
Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear.
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2021-08-13Preliminary evaluationClosed 2022-06-08 Autopilot & First Responder Scenes
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
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2021-10-25Forward collision avoidance21V846000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
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2021-12-21Preliminary evaluationClosed 2023-05-26 Tesla Passenger Play
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2022-01-27Electrical system, steering22V037000 Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2022-05-17Back over prevention22V169000 Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
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2022-06-08Engineering analysisClosed 2024-04-25 Autopilot System Driver Controls
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2022-12-31Steering22V818000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-04-07Defect petitionClosed 2026-03-18 Defect Petition Interlock Request
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2023-04-15Steering23V085000 Tesla, Inc.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
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2023-06-29Defect petitionOpen Sudden Unintended Acceleration
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2023-12-12Electrical system23V838000 Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
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2024-02-21Electrical system24V051000 Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
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2024-04-25Recall queryOpen Recall 23V838 Remedy Effectiveness
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2024-07-26Seat belts24V376000 Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
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2024-10-17Preliminary evaluationClosed 2026-03-18 FSD Collisions in Reduced Roadway Visibility Conditions
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2025-08-20Audit queryOpen Compliance with Standing General Order 2021-01 Reporting Requirements
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2025-10-07Preliminary evaluationOpen Traffic safety violations while Full Self Driving ("FSD") is engaged
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2026-03-18Engineering analysisOpen FSD Collisions in Reduced Roadway Visibility Conditions
Buy-smart checklist
2018 Tesla Model X — pre-purchase inspection
Inspect
- Forward collision avoidance: 47 reports on file for this year.
- Suspension: 37 reports on file for this year.
- Electrical system: 37 reports on file for this year.
Verify these recalls were completed
- Recall 21V035000 · Back over prevention, exterior lighting, visibility
- Recall 21V846000 · Forward collision avoidance
- Recall 22V037000 · Electrical system, steering
- Recall 22V169000 · Back over prevention
- Recall 22V818000 · Steering
- Recall 23V085000 · Steering
- Recall 23V838000 · Electrical system
- Recall 24V051000 · Electrical system
- Recall 24V376000 · Seat belts
Other years of this model
See all years ranked →FAQ
- Is the 2018 Tesla Model X reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2018 Tesla Model X is rated "worse than typical".
- What are the most common problems with the 2018 Tesla Model X?
- The most-reported component is forward collision avoidance, accounting for 24% of complaints on file.
- How many recalls does the 2018 Tesla Model X have?
- 9 recalls on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.