2021 Tesla Model X
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 0 |
| 2016 | 444 |
| 2017 | 267 |
| 2018 | 188 |
| 2019 | 99 |
| 2020 | 123 |
| 2021 | 39 |
| 2022 | 122 |
| 2023 | 191 |
| 2024 | 23 |
| 2025 | 14 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
28% of complaints: steering — 11 distinct reports on file.
15% of complaints: suspension — 6 distinct reports on file.
CRASH INJURY15% of complaints: electrical system — 6 distinct reports on file.
CRASH INJURYShow complaint excerpts
I PURCHASED A TESLA MODEL X ON 14 NOV 2020 AND HAD BEEN DRIVING JUST AROUND 2 MONTHS.
NHTSA ODI report, 20210402
10% of complaints: lane departure — 4 distinct reports on file.
8% of complaints: vehicle speed control — 3 distinct reports on file.
CRASH INJURYShow complaint excerpts
I PURCHASED A TESLA MODEL X ON 14 NOV 2020 AND HAD BEEN DRIVING JUST AROUND 2 MONTHS.
NHTSA ODI report, 20210402
SAFETY TIMELINE
Autopilot & First Responder Scenes
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 — check if this car was fixed
Tesla Passenger Play
Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.
Remedy: Tesla Service will replace the driver's air bag, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-007.
Campaign 21V868000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V037000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Campaign 22V050000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022.
Campaign 22V063000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge.
Campaign 22V235000 — check if this car was fixed
Autopilot System Driver Controls
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases.
Remedy: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V296000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered.
Remedy: Tesla Service Centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed July 16, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V233000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V818000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes.
Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V843000 — check if this car was fixed
Pedestrian alert sounds
Front seat belt anchor detachment
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V702000 — check if this car was fixed
Defect Petition Interlock Request
Tesla, Inc.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 — check if this car was fixed
Sudden Unintended Acceleration
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Remedy: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023.
Campaign 23V488000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
Campaign 23V679000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 23V743000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 — check if this car was fixed
Recall 23V838 Remedy Effectiveness
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 24V153000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Campaign 24V554000 — check if this car was fixed
FSD Collisions in Reduced Roadway Visibility Conditions
Actually Smart Summon sessions resulting in low-speed impacts.
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Campaign 24V967000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 25V172000 — check if this car was fixed
Compliance with Standing General Order 2021-01 Reporting Requirements
Traffic safety violations while Full Self Driving ("FSD") is engaged
FSD Collisions in Reduced Roadway Visibility Conditions
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Campaign 26V283000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Tesla Model X — pre-purchase inspection
- Test/inspect for steering issues (11 reports on file for this year).
- Test/inspect for suspension issues (6 reports on file for this year).
- Test/inspect for electrical system issues (6 reports on file for this year).
- Verify recall 26V283000 (back over prevention) has been completed.
- Verify recall 21V846000 (forward collision avoidance) has been completed.
- Verify recall 21V868000 (air bags) has been completed.
- Verify recall 22V037000 (steering) has been completed.
- Verify recall 22V050000 (electrical system, visibility) has been completed.
- Verify recall 22V045000 (electrical system, seat belts) has been completed.
- Verify recall 22V063000 (electrical system, forward collision avoidance) has been completed.
- Verify recall 22V235000 (electrical system, forward collision avoidance) has been completed.
- Verify recall 22V296000 (back over prevention, equipment) has been completed.
- Verify recall 22V233000 (air bags) has been completed.
- Verify recall 22V818000 (steering) has been completed.
- Verify recall 22V843000 (air bags) has been completed.
- Verify recall 22V702000 (visibility) has been completed.
- Verify recall 23V085000 (steering) has been completed.
- Verify recall 23V488000 (seat belts) has been completed.
- Verify recall 23V679000 (electrical system, service brakes, hydraulic) has been completed.
- Verify recall 23V743000 (air bags, steering) has been completed.
- Verify recall 23V838000 (electrical system) has been completed.
- Verify recall 24V051000 (electrical system) has been completed.
- Verify recall 24V153000 (electrical system, forward collision avoidance) has been completed.
- Verify recall 24V376000 (seat belts) has been completed.
- Verify recall 24V554000 (electrical system, latches/locks/linkages) has been completed.
- Verify recall 24V967000 (air bags) has been completed.
- Verify recall 25V172000 (air bags, electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2021 Tesla Model X reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2021 Tesla Model X is rated "better than typical".
What are the most common problems with the 2021 Tesla Model X?
The most-reported component is steering, accounting for 28% of complaints on file.
How many recalls does the 2021 Tesla Model X have?
24 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.