2017 Tesla Model X
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 268
- Recalls
- 10
- Investigations
- 17
- Top problem
- Electrical system
Campaigns on file for 2017
Opened by NHTSA
27% of complaints
Complaints per year
2017: 268 complaints
View as data table
| Year | Complaints |
|---|---|
| 2015 | 0 |
| 2016 | 449 |
| 2017 | 268 |
| 2018 | 193 |
| 2019 | 101 |
| 2020 | 128 |
| 2021 | 41 |
| 2022 | 127 |
| 2023 | 193 |
| 2024 | 26 |
| 2025 | 15 |
| 2026 | 6 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
27% · 72 reportsMost commonly citing autonomous/self driving.
Show complaint excerpts
Car was hit by a city bus on 12/17/22. Car was towed to repair shop. Damages were repaired. Shortly after repair, the Car started making high pitched loud sound when a/c turned on. Took the car back to repair shop.
NHTSA ODI report, 2023-09-17
Suspension
22% · 59 reportsShow complaint excerpts
Here is a Model X in the junkyard:https://www.iaai.com/vehicle?itemid=26559880&rownumber=38&loadrecent=true it has been involved in a major front end collision and is listed as bio-hazard which means that occupants have been injured.
NHTSA ODI report, 2017-12-06
Here is another Model X in the junkyard. Https://www.iaai.com/vehicle?itemid=26559880&rownumber=51&loadrecent=true it has been in a front end collision and has bio-hazard stickers indicating that occupants have been injured.
NHTSA ODI report, 2017-11-12
Steering
19% · 50 reportsMost commonly citing power steering fluid.
Show complaint excerpts
The steering wheel was dysfunctional; the wheel was locked in the middle of the highway, and the car started to change lanes, causing a massive accident. There was a significant accident between my car and a truck; both cars were totaled.
NHTSA ODI report, 2023-11-04
Also filed under Air bags
This is a complaint about the Tesla autopilot. Here is a freshly uploaded video: https://www.youtube.com/watch?v=0JLLUPSVGJ4 the owner drives hands free on an undivided road whilst using both hands to eat a burger.
NHTSA ODI report, 2017-08-05
Also filed under Service brakes
Forward collision avoidance
16% · 43 reportsMost commonly citing adaptive cruise control and automatic emergency braking.
Service brakes
6% · 17 reportsSafety timeline
10 recalls · 17 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2017Complaint volume 268 complaints filed for this model year.
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2017-11-10Seats17V639000 Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables.
Remedy: Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017.
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2018-03-06Parking brake17V260000 Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles.
Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752.
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2019-10-01Defect petitionClosed 2021-09-28 Battery Management Software Updates
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2020-01-13Defect petitionClosed 2021-01-08 Sudden Unintended Acceleration
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2020-06-22Preliminary evaluationClosed 2020-11-22 Loss of rearview camera
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2020-11-12Engineering analysisClosed 2024-05-02 Loss of rearview camera
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2020-11-22Preliminary evaluationClosed 2024-08-12 Fore Link Failure
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2021-03-29Back over prevention, exterior lighting, visibility21V035000 Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.
Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear.
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2021-08-13Preliminary evaluationClosed 2022-06-08 Autopilot & First Responder Scenes
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
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2021-10-25Forward collision avoidance21V846000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
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2022-01-27Electrical system, steering22V037000 Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2022-06-08Engineering analysisClosed 2024-04-25 Autopilot System Driver Controls
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2022-12-31Steering22V818000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
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2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
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2023-04-07Defect petitionClosed 2026-03-18 Defect Petition Interlock Request
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2023-04-15Steering23V085000 Tesla, Inc.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
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2023-06-29Defect petitionOpen Sudden Unintended Acceleration
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2023-12-12Electrical system23V838000 Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
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2024-02-21Electrical system24V051000 Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
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2024-04-25Recall queryOpen Recall 23V838 Remedy Effectiveness
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2024-07-26Seat belts24V376000 Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
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2024-10-17Preliminary evaluationClosed 2026-03-18 FSD Collisions in Reduced Roadway Visibility Conditions
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2025-01-06Preliminary evaluationClosed 2026-04-03 Actually Smart Summon sessions resulting in low-speed impacts.
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2025-08-20Audit queryOpen Compliance with Standing General Order 2021-01 Reporting Requirements
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2025-10-07Preliminary evaluationOpen Traffic safety violations while Full Self Driving ("FSD") is engaged
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2026-03-18Engineering analysisOpen FSD Collisions in Reduced Roadway Visibility Conditions
Buy-smart checklist
2017 Tesla Model X — pre-purchase inspection
Inspect
- Electrical system: 72 reports on file for this year.
- Suspension: 59 reports on file for this year.
- Steering: 50 reports on file for this year.
Verify these recalls were completed
- Recall 17V639000 · Seats
- Recall 17V260000 · Parking brake
- Recall 21V035000 · Back over prevention, exterior lighting, visibility
- Recall 21V846000 · Forward collision avoidance
- Recall 22V037000 · Electrical system, steering
- Recall 22V818000 · Steering
- Recall 23V085000 · Steering
- Recall 23V838000 · Electrical system
- Recall 24V051000 · Electrical system
- Recall 24V376000 · Seat belts
Other years of this model
See all years ranked →FAQ
- Is the 2017 Tesla Model X reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2017 Tesla Model X is rated "significantly worse".
- What are the most common problems with the 2017 Tesla Model X?
- The most-reported component is electrical system, accounting for 27% of complaints on file.
- How many recalls does the 2017 Tesla Model X have?
- 10 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.