2017 Tesla Model X
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2015 | 0 |
| 2016 | 444 |
| 2017 | 267 |
| 2018 | 188 |
| 2019 | 99 |
| 2020 | 123 |
| 2021 | 39 |
| 2022 | 122 |
| 2023 | 191 |
| 2024 | 23 |
| 2025 | 14 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
27% of complaints: electrical system — 71 distinct reports on file.
CRASH INJURYShow complaint excerpts
Car was hit by a city bus on 12/17/22. Car was towed to repair shop. Damages were repaired. Shortly after repair, the Car started making high pitched loud sound when a/c turned on. Took the car back to repair shop.
NHTSA ODI report, 20230917
22% of complaints: suspension — 59 distinct reports on file.
CRASH INJURYShow complaint excerpts
HERE IS A MODEL X IN THE JUNKYARD:HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=38&LOADRECENT=TRUE IT HAS BEEN INVOLVED IN A MAJOR FRONT END COLLISION AND IS LISTED AS BIO-HAZARD WHICH MEANS THAT OCCUPANTS HAVE BEEN INJURED.
NHTSA ODI report, 20171206
HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=51&LOADRECENT=TRUE IT HAS BEEN IN A FRONT END COLLISION AND HAS BIO-HAZARD STICKERS INDICATING THAT OCCUPANTS HAVE BEEN INJURED.
NHTSA ODI report, 20171112
18% of complaints: steering — 49 distinct reports on file.
CRASH DEATHShow complaint excerpts
The steering wheel was dysfunctional; the wheel was locked in the middle of the highway, and the car started to change lanes, causing a massive accident. There was a significant accident between my car and a truck; both cars were totaled.
NHTSA ODI report, 20231104
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A FRESHLY UPLOADED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0JLLUPSVGJ4 THE OWNER DRIVES HANDS FREE ON AN UNDIVIDED ROAD WHILST USING BOTH HANDS TO EAT A BURGER.
NHTSA ODI report, 20170805
8% of complaints: forward collision avoidance — 22 distinct reports on file.
CRASH6% of complaints: service brakes — 17 distinct reports on file.
CRASH DEATHShow complaint excerpts
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A FRESHLY UPLOADED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0JLLUPSVGJ4 THE OWNER DRIVES HANDS FREE ON AN UNDIVIDED ROAD WHILST USING BOTH HANDS TO EAT A BURGER.
NHTSA ODI report, 20170805
SAFETY TIMELINE
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables.
Remedy: Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017.
Campaign 17V639000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles.
Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 17V260000 — check if this car was fixed
Battery Management Software Updates
Sudden Unintended Acceleration
Loss of rearview camera
Loss of rearview camera
Fore Link Failure
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.
Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear.
Campaign 21V035000 — check if this car was fixed
Autopilot & First Responder Scenes
Desiccated Air Bag Inflator Rupture
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V037000 — check if this car was fixed
Autopilot System Driver Controls
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
Campaign 22V818000 — check if this car was fixed
Pedestrian alert sounds
Defect Petition Interlock Request
Tesla, Inc.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 — check if this car was fixed
Sudden Unintended Acceleration
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 — check if this car was fixed
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 — check if this car was fixed
Recall 23V838 Remedy Effectiveness
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 — check if this car was fixed
FSD Collisions in Reduced Roadway Visibility Conditions
Actually Smart Summon sessions resulting in low-speed impacts.
Compliance with Standing General Order 2021-01 Reporting Requirements
Traffic safety violations while Full Self Driving ("FSD") is engaged
FSD Collisions in Reduced Roadway Visibility Conditions
BUY-SMART CHECKLIST
2017 Tesla Model X — pre-purchase inspection
- Test/inspect for electrical system issues (71 reports on file for this year).
- Test/inspect for suspension issues (59 reports on file for this year).
- Test/inspect for steering issues (49 reports on file for this year).
- Verify recall 17V639000 (seats) has been completed.
- Verify recall 17V260000 (parking brake) has been completed.
- Verify recall 21V035000 (back over prevention, exterior lighting, visibility) has been completed.
- Verify recall 21V846000 (forward collision avoidance) has been completed.
- Verify recall 22V037000 (steering) has been completed.
- Verify recall 22V818000 (steering) has been completed.
- Verify recall 23V085000 (steering) has been completed.
- Verify recall 23V838000 (electrical system) has been completed.
- Verify recall 24V051000 (electrical system) has been completed.
- Verify recall 24V376000 (seat belts) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2017 Tesla Model X reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Tesla Model X is rated "significantly worse".
What are the most common problems with the 2017 Tesla Model X?
The most-reported component is electrical system, accounting for 27% of complaints on file.
How many recalls does the 2017 Tesla Model X have?
10 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.