MYRModel Year Report

2020 Tesla Model X

▲ Better than typical
2020 Tesla Model X
RENDERED 2026-11-01T12:43:29.482Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
128
Recalls
10

Campaigns on file for 2020

Investigations
11

Opened by NHTSA

Top problem
Suspension

29% of complaints

Complaints per year

2016: 452 complaints 2016 2017: 268 complaints 2018: 193 complaints 2018 2019: 101 complaints 2020: 128 complaints 2020 128 2021: 41 complaints 2022: 129 complaints 2022 2023: 193 complaints 2024: 26 complaints 2024 2025: 16 complaints 2026: 7 complaints 2026
2016: 452 complaints 2016 2017: 268 complaints 2017 2018: 193 complaints 2018 2019: 101 complaints 2019 2020: 128 complaints 2020 128 2021: 41 complaints 2021 2022: 129 complaints 2022 2023: 193 complaints 2023 2024: 26 complaints 2024 2025: 16 complaints 2025 2026: 7 complaints 2026
2016: 452 complaints 2016 2017: 268 complaints 2017 2018: 193 complaints 2018 2019: 101 complaints 2019 2020: 128 complaints 2020 128 2021: 41 complaints 2021 2022: 129 complaints 2022 2023: 193 complaints 2023 2024: 26 complaints 2024 2025: 16 complaints 2025 2026: 7 complaints 2026

2020: 128 complaints

View as data table
YearComplaints
20150
2016452
2017268
2018193
2019101
2020128
202141
2022129
2023193
202426
202516
20267

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Suspension

29% · 37 reports
CRASHINJURY
Show complaint excerpts

"On August 18, 2023, I was driving at 70 mph on I-95 near the 100-mile mark using Full Self-Drive. The front driver-side suspension housing cracked, causing the bottom part of the suspension to detach.

NHTSA ODI report, 2023-11-27

Also filed under Steering and wheels

Forward collision avoidance

24% · 31 reports

Most commonly citing automatic emergency braking and adaptive cruise control.

CRASHINJURY
Show complaint excerpts

I own a 2020 Tesla Model X equipped with HW3 and Full Self-Driving (FSD). After a Tesla software/FSD update earlier in 2026, the vehicle began experiencing a recurring problem during FSD operation. The issue has now occurred more than 20 times.

NHTSA ODI report, 2026-10-06

While driving my Tesla Model X on the interstate at highway speed, the vehicle began intermittently displaying false warnings that the trunk was open.

NHTSA ODI report, 2026-08-12

Also filed under Lane departure

Electrical system

22% · 28 reports

Most commonly citing autonomous/self driving and control module.

CRASHINJURY
Show complaint excerpts

While I was parking, my Tesla Model X suddenly accelerated into my office building. I am sure that my foot was on the brake at the time.

NHTSA ODI report, 2020-04-06

Vehicle speed control

14% · 18 reports
CRASHINJURY
Show complaint excerpts

At approximately 6:18 pm on 3/21/2020, I was driving my brand new 2020 Tesla Model X (7 miles starting odometer) home from taking delivery of it (!), and after 20 miles of mostly highway driving, I was nearing home and stopped at a traffic light...

NHTSA ODI report, 2020-03-21

The car suddenly accelerated to full speed when parking the car in a mall parking lot.

NHTSA ODI report, 2020-01-17

Steering

14% · 18 reports
CRASH

Safety timeline

10 recalls · 11 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. I
    2021-08-13Preliminary evaluationClosed 2022-06-08 Autopilot & First Responder Scenes
  2. R
    2021-10-25Forward collision avoidance21V846000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.

    Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

    Check if this car was fixed →

  3. I
    2021-12-21Preliminary evaluationClosed 2023-05-26 Tesla Passenger Play
  4. R
    2022-01-27Electrical system, steering22V037000 Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.

    Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  5. R
    2022-04-12Electrical system, forward collision avoidance22V063000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles.

    Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022.

    Check if this car was fixed →

  6. R
    2022-06-06Electrical system, forward collision avoidance22V235000 Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles.

    Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge.

    Check if this car was fixed →

  7. I
    2022-06-08Engineering analysisClosed 2024-04-25 Autopilot System Driver Controls
  8. R
    2022-12-31Steering22V818000 Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

    Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  9. I
    2023-01-27Defect petitionClosed 2023-08-07 Pedestrian alert sounds
  10. I
    2023-04-07Defect petitionClosed 2026-03-18 Defect Petition Interlock Request
  11. R
    2023-04-15Steering23V085000 Tesla, Inc.

    Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Check if this car was fixed →

  12. I
    2023-06-29Defect petitionOpen Sudden Unintended Acceleration
  13. R
    2023-12-12Electrical system23V838000 Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.

    Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Check if this car was fixed →

  14. R
    2024-02-21Electrical system24V051000 Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.

    Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Check if this car was fixed →

  15. I
    2024-04-25Recall queryOpen Recall 23V838 Remedy Effectiveness
  16. R
    2024-04-27Electrical system, forward collision avoidance24V153000 Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds.

    Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

    Check if this car was fixed →

  17. R
    2024-07-26Seat belts24V376000 Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.

    Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Check if this car was fixed →

  18. I
    2024-10-17Preliminary evaluationClosed 2026-03-18 FSD Collisions in Reduced Roadway Visibility Conditions
  19. I
    2025-08-20Audit queryOpen Compliance with Standing General Order 2021-01 Reporting Requirements
  20. I
    2025-10-07Preliminary evaluationOpen Traffic safety violations while Full Self Driving ("FSD") is engaged
  21. I
    2026-03-18Engineering analysisOpen FSD Collisions in Reduced Roadway Visibility Conditions

Buy-smart checklist

2020 Tesla Model X — pre-purchase inspection

Inspect

  • Suspension: 37 reports on file for this year.
  • Forward collision avoidance: 31 reports on file for this year.
  • Electrical system: 28 reports on file for this year.

Verify these recalls were completed

  • Recall 21V846000 · Forward collision avoidance
  • Recall 22V037000 · Electrical system, steering
  • Recall 22V063000 · Electrical system, forward collision avoidance
  • Recall 22V235000 · Electrical system, forward collision avoidance
  • Recall 22V818000 · Steering
  • Recall 23V085000 · Steering
  • Recall 23V838000 · Electrical system
  • Recall 24V051000 · Electrical system
  • Recall 24V153000 · Electrical system, forward collision avoidance
  • Recall 24V376000 · Seat belts
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2020 Tesla Model X reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Tesla Model X is rated "better than typical".
What are the most common problems with the 2020 Tesla Model X?
The most-reported component is suspension, accounting for 29% of complaints on file.
How many recalls does the 2020 Tesla Model X have?
10 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.