2020 Ram Promaster

● Typical for this model

2020 Ram Promaster
RENDERED 2026-08-02T10:15:02.176Z

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2020: 40 complaints

View as data table

Year	Complaints
2014	71
2015	60
2016	31
2017	57
2018	37
2019	56
2020	40
2021	104
2022	56
2023	62
2024	11
2025	5
2026	1

KNOWN PROBLEM AREAS

POWER TRAIN 25%

25% of complaints: power train — 10 distinct reports on file.

ELECTRICAL SYSTEM 18%

18% of complaints: electrical system — 7 distinct reports on file.

CRASH

Show complaint excerpts

Pertaining to the open recall: Manufacturer Recall Number59C NHTSA Recall Number25V-552 We had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (Dec 2025).

NHTSA ODI report, 20260416

So this is an Amazon delivery vehicle.

NHTSA ODI report, 20240308

BACK OVER PREVENTION 15%

15% of complaints: back over prevention — 6 distinct reports on file.

VISIBILITY/WIPER 10%

10% of complaints: visibility/wiper — 4 distinct reports on file.

CRASH

Show complaint excerpts

NHTSA ODI report, 20260416

While traveling away from my home and over the course of 4,000 miles, the driver's and passenger sideview mirrors would intermittently blow inward suddenly.

NHTSA ODI report, 20210601

ENGINE AND ENGINE COOLING 10%

10% of complaints: engine and engine cooling — 4 distinct reports on file.

SAFETY TIMELINE

R 20200716 — air bags

Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups.

Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

Campaign 20V374000 — check if this car was fixed

R 20230622 — power train

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.

Campaign 23V301000 — check if this car was fixed

R 20251211 — engine and engine cooling

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.

Campaign 25V720000 — check if this car was fixed

R 20260205 — equipment adaptive/mobility

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Campaign 25V876000 — check if this car was fixed

R Date not on file — back over prevention

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.

Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.

Campaign 25V552000 — check if this car was fixed