2020 Ram Promaster
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 42
- Recalls
- 5
- Investigations
- 0
- Top problem
- Back over prevention
Campaigns on file for 2020
None on file
26% of complaints
Complaints per year
2020: 42 complaints
View as data table
| Year | Complaints |
|---|---|
| 2014 | 71 |
| 2015 | 60 |
| 2016 | 32 |
| 2017 | 57 |
| 2018 | 38 |
| 2019 | 60 |
| 2020 | 42 |
| 2021 | 111 |
| 2022 | 65 |
| 2023 | 91 |
| 2024 | 11 |
| 2025 | 6 |
| 2026 | 2 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Back over prevention
26% · 11 reportsMost commonly citing rearview system braking and warnings.
Show complaint excerpts
The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable.
NHTSA ODI report, 2026-08-10
Also filed under Engine and engine cooling
Power train
24% · 10 reportsElectrical system
19% · 8 reportsShow complaint excerpts
Pertaining to the open recall: Manufacturer Recall Number59C NHTSA Recall Number25V-552 We had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (Dec 2025).
NHTSA ODI report, 2026-04-16
Also filed under Visibility/wiper
Related recall: NHTSA 25V720000 / Chrysler 67C â "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted.
NHTSA ODI report, 2026-08-08
So this is an Amazon delivery vehicle.
NHTSA ODI report, 2024-03-08
Engine and engine cooling
12% · 5 reportsVisibility/wiper
10% · 4 reportsShow complaint excerpts
While traveling away from my home and over the course of 4,000 miles, the driver's and passenger sideview mirrors would intermittently blow inward suddenly.
NHTSA ODI report, 2021-06-01
Safety timeline
5 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2020-07-16Air bags20V374000 Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups.
Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
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2023-06-22Power train23V301000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.
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2025-12-11Engine and engine cooling25V720000 Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.
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2026-02-05Equipment adaptive/mobility25V876000 Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
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Date not on fileBack over prevention25V552000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.
Buy-smart checklist
2020 Ram Promaster — pre-purchase inspection
Inspect
- Back over prevention: 11 reports on file for this year.
- Power train: 10 reports on file for this year.
- Electrical system: 8 reports on file for this year.
Verify these recalls were completed
- Recall 25V552000 · Back over prevention
- Recall 20V374000 · Air bags
- Recall 23V301000 · Power train
- Recall 25V720000 · Engine and engine cooling
- Recall 25V876000 · Equipment adaptive/mobility
Other years of this model
See all years ranked →FAQ
- Is the 2020 Ram Promaster reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Ram Promaster is rated "typical".
- What are the most common problems with the 2020 Ram Promaster?
- The most-reported component is back over prevention, accounting for 26% of complaints on file.
- How many recalls does the 2020 Ram Promaster have?
- 5 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.