2016 Ram Promaster

▲ Better than typical
2016 Ram Promaster
RENDERED 2026-11-01T14:43:16.219Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
32
Recalls
15

Campaigns on file for 2016

Investigations
0

None on file

Top problem
Engine

38% of complaints

Complaints per year

2014: 71 complaints 2014 2015: 60 complaints 2016: 32 complaints 2016 32 2017: 57 complaints 2018: 38 complaints 2018 2019: 60 complaints 2020: 42 complaints 2020 2021: 111 complaints 2022: 65 complaints 2022 2023: 91 complaints 2024: 11 complaints 2024 2025: 6 complaints 2026: 2 complaints 2026
2014: 71 complaints 2014 2015: 60 complaints 2015 2016: 32 complaints 2016 32 2017: 57 complaints 2017 2018: 38 complaints 2018 2019: 60 complaints 2019 2020: 42 complaints 2020 2021: 111 complaints 2021 2022: 65 complaints 2022 2023: 91 complaints 2023 2024: 11 complaints 2024 2025: 6 complaints 2025 2026: 2 complaints 2026
2014: 71 complaints 2014 2015: 60 complaints 2015 2016: 32 complaints 2016 32 2017: 57 complaints 2017 2018: 38 complaints 2018 2019: 60 complaints 2019 2020: 42 complaints 2020 2021: 111 complaints 2021 2022: 65 complaints 2022 2023: 91 complaints 2023 2024: 11 complaints 2024 2025: 6 complaints 2025 2026: 2 complaints 2026

2016: 32 complaints

View as data table
YearComplaints
201471
201560
201632
201757
201838
201960
202042
2021111
202265
202391
202411
20256
20262

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Engine

38% · 12 reports
Show complaint excerpts

Throttle is" Unpredictable" And slow to respond, with a delay or no response at times. When in motion and the wheel turned, it has lurched forward on it's own.

NHTSA ODI report, 2016-03-20

Also filed under Fuel/propulsion system

Power train

25% · 8 reports
Show complaint excerpts

We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.

NHTSA ODI report, 2023-09-28

Electrical system

22% · 7 reports
Show complaint excerpts

Tl* the contact owns a 2016 Ram Promaster. The contact stated that the vehicle experienced a complete loss of power while driving approximately 35 MPH. The failure occurred without warning.

NHTSA ODI report, 2017-12-12

Vehicle overheating due to cooling fan failure and faulty front struts and the cv joints

NHTSA ODI report, 2017-11-30

Also filed under Suspension

Exterior lighting

13% · 4 reports
Show complaint excerpts

The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7.

NHTSA ODI report, 2023-09-10

Service brakes

9% · 3 reports
Show complaint excerpts

Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that water is getting into the cable + cable housing line and freezing, which causes the cable to stick inside the housing.

NHTSA ODI report, 2024-01-04

Safety timeline

15 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2016-03-01Electronic stability control (esc)16V076000 Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines.

    Remedy: FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.

  2. R
    2016-06-03Electrical system, power train16V202000 Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016.

    Remedy: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

  3. R
    2016-06-20Electrical system, exterior lighting16E039000 Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles.

    Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016.

  4. R
    2016-06-20Electrical system, exterior lighting16V253000 Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016.

    Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

  5. R
    2016-08-18Power train16V461000 Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and...

    Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

  6. R
    2017-06-14Equipment17V273000 Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles.

    Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.

  7. R
    2017-12-11Equipment17V786000 Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.

    Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.

  8. R
    2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

    Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

  9. R
    2018-11-16Seats19V332000 Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats.

    Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018.

  10. R
    2019-05-27Seats19V333000 New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.

    Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

  11. R
    2019-12-19Seats19V229000 TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats.

    Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019.

  12. R
    2020-05-19Seats19V313000 Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467,...

    Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

  13. R
    2020-05-26Power train20V036000 Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines.

    Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

  14. R
    2020-07-07Engine and engine cooling, equipment19V818000 Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

    Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019.

  15. R
    Date not on filePower train20V582000 Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines.

    Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

Buy-smart checklist

2016 Ram Promaster — pre-purchase inspection

Inspect

  • Engine: 12 reports on file for this year.
  • Power train: 8 reports on file for this year.
  • Electrical system: 7 reports on file for this year.

Verify these recalls were completed

  • Recall 20V582000 · Power train
  • Recall 16V076000 · Electronic stability control (esc)
  • Recall 16V202000 · Electrical system, power train
  • Recall 16E039000 · Electrical system, exterior lighting
  • Recall 16V253000 · Electrical system, exterior lighting
  • Recall 16V461000 · Power train
  • Recall 17V273000 · Equipment
  • Recall 17V786000 · Equipment
  • Recall 17V824000 · Equipment
  • Recall 19V332000 · Seats
  • Recall 19V333000 · Seats
  • Recall 19V229000 · Seats
  • Recall 19V313000 · Seats
  • Recall 20V036000 · Power train
  • Recall 19V818000 · Engine and engine cooling, equipment

Other years of this model

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Best years1 year

Worst years2 years

FAQ

Is the 2016 Ram Promaster reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Ram Promaster is rated "better than typical".
What are the most common problems with the 2016 Ram Promaster?
The most-reported component is engine, accounting for 38% of complaints on file.
How many recalls does the 2016 Ram Promaster have?
15 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.