Is the 2021 Ram Promaster reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2021 Ram Promaster is rated "worse than typical".

What are the most common problems with the 2021 Ram Promaster?

The most-reported component is back over prevention, accounting for 23% of complaints on file.

How many recalls does the 2021 Ram Promaster have?

8 recalls on file for this model year.

2021 Ram Promaster

◆ Worse than typical

2021 Ram Promaster
RENDERED 2026-11-01T11:35:47.974Z

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints: 111
Recalls: 8
Investigations: 0
Top problem: Back over prevention

Complaints per year

2021: 111 complaints

View as data table

Year	Complaints
2014	71
2015	60
2016	32
2017	57
2018	38
2019	60
2020	42
2021	111
2022	65
2023	91
2024	11
2025	6
2026	2

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Back over prevention

23% · 25 reports

Most commonly citing warnings and rearview system braking.

FIRE

Electrical system

17% · 19 reports

Most commonly citing speedometer/odometer and integrated starter(other than propulsion).

CRASHFIRE

Show complaint excerpts

The driver was driving uphill when his RAM ProMaster suddenly lost power and rolled back down the hill, hitting a tree and stopping. During this time, the driver had absolutely no control over the vehicle, and the brakes didnât work at all.

NHTSA ODI report, 2024-07-28

Also filed under Power train

The contact owns a 2022 Jayco Entegra hauled by a 2021 Ram Promaster 3500. The contact initially heard an alarm sound coming from inside the RV. Upon opening the RV door, heavy, white smoke filled the entire RV.

NHTSA ODI report, 2024-03-19

Lane departure

13% · 14 reports

Most commonly citing blind spot detection.

Power train

13% · 14 reports

Most commonly citing automatic transmission.

CRASH

Show complaint excerpts

My 2021 Ram ProMaster experienced transmission failure and became inoperable. It is subject to Safety Recall 44A/NHTSA 23V-301 involving the 62TE transmission.

NHTSA ODI report, 2026-09-24

Vehicle experienced severe, premature component failures posing direct safety hazards while operating a commercial work van: 1.

NHTSA ODI report, 2026-07-27

Also filed under Service brakes

Service brakes

7% · 8 reports

Safety timeline

8 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

▮
2021Complaint volume 111 complaints filed for this model year.
R

2021-01-27Electronic stability control (esc)24V290000 Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative.

Remedy: Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.

Check if this car was fixed →
R

2021-10-28Seat belts21V699000 Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.

Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403.

Check if this car was fixed →
R

2023-06-22Power train23V301000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.

Check if this car was fixed →
R

2024-08-01Equipment, seats, structure24V416000 Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information.

Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Check if this car was fixed →
R

2025-02-20Electrical system, exterior lighting24V197000 Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative.

Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Check if this car was fixed →
R

2025-12-11Engine and engine cooling25V720000 Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.

Check if this car was fixed →
R

2026-02-05Equipment adaptive/mobility25V876000 Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Check if this car was fixed →
R

Date not on fileBack over prevention25V552000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.

Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.

Check if this car was fixed →

Buy-smart checklist

2021 Ram Promaster — pre-purchase inspection

Inspect

Back over prevention: 25 reports on file for this year.
Electrical system: 19 reports on file for this year.
Lane departure: 14 reports on file for this year.

Verify these recalls were completed

Recall 25V552000 · Back over prevention
Recall 24V290000 · Electronic stability control (esc)
Recall 21V699000 · Seat belts
Recall 23V301000 · Power train
Recall 24V416000 · Equipment, seats, structure
Recall 24V197000 · Electrical system, exterior lighting
Recall 25V720000 · Engine and engine cooling
Recall 25V876000 · Equipment adaptive/mobility

Other years of this model

See all years ranked →

Best years2 years

Worst years1 year

202391

FAQ

Is the 2021 Ram Promaster reliable?: Based on NHTSA complaint volume compared to this model's typical year, the 2021 Ram Promaster is rated "worse than typical".
What are the most common problems with the 2021 Ram Promaster?: The most-reported component is back over prevention, accounting for 23% of complaints on file.
How many recalls does the 2021 Ram Promaster have?: 8 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.