2018 Ram Promaster
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 38
- Recalls
- 10
- Investigations
- 0
- Top problem
- Engine
Campaigns on file for 2018
None on file
29% of complaints
Complaints per year
2018: 38 complaints
View as data table
| Year | Complaints |
|---|---|
| 2014 | 71 |
| 2015 | 60 |
| 2016 | 32 |
| 2017 | 57 |
| 2018 | 38 |
| 2019 | 60 |
| 2020 | 42 |
| 2021 | 111 |
| 2022 | 65 |
| 2023 | 91 |
| 2024 | 11 |
| 2025 | 6 |
| 2026 | 2 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Engine
29% · 11 reportsShow complaint excerpts
Vehicle is experiencing misfires code P0300 and P0302. Performed the usual repairs listed: 1. Coil pack, 2. Spark Plug, 3. Injector. Inspected cam, rocker arms and lifters. All checked good. Codes still remain.
NHTSA ODI report, 2024-03-16
Electrical system
29% · 11 reportsMost commonly citing ignition and instrument cluster/panel.
Power train
18% · 7 reportsMost commonly citing axle assembly and fluid/lubricant.
Show complaint excerpts
The vehicle shifts out of park on its own , it has rolled down my drive and hit my mercedes.
NHTSA ODI report, 2024-10-06
Visibility/wiper
11% · 4 reportsShow complaint excerpts
This is the third time that I have submitted a complaint for this van. There are two visibility problems that make this truck unsafe to operate on the highways. First, the windshield does not extend high enough to give a full view of the road.
NHTSA ODI report, 2018-11-14
Also filed under Seats
The windshield design presents a safety hazard. The windshield is too low to allow the driver to see overhead traffic lights. Dodge has told me to lower the seat to improve visibility, but on my model there is no adjustment.
NHTSA ODI report, 2018-09-13
Service brakes
8% · 3 reportsSafety timeline
10 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2018-01-11Air bags17V712000 Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Remedy: Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403.
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2018-10-02Electrical system18V524000 Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and...
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
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2018-11-16Seats19V332000 Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats.
Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018.
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2019-05-09Equipment19V428000 Unicell Body Company Inc.
Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
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2019-05-27Seats19V333000 New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
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2020-05-19Seats19V313000 Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467,...
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
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2020-05-26Power train20V036000 Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
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2020-07-07Engine and engine cooling, equipment19V818000 Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019.
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2025-12-11Engine and engine cooling25V720000 Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.
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Date not on filePower train20V582000 Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Buy-smart checklist
2018 Ram Promaster — pre-purchase inspection
Inspect
- Engine: 11 reports on file for this year.
- Electrical system: 11 reports on file for this year.
- Power train: 7 reports on file for this year.
Verify these recalls were completed
- Recall 20V582000 · Power train
- Recall 17V712000 · Air bags
- Recall 18V524000 · Electrical system
- Recall 19V332000 · Seats
- Recall 19V428000 · Equipment
- Recall 19V333000 · Seats
- Recall 19V313000 · Seats
- Recall 20V036000 · Power train
- Recall 19V818000 · Engine and engine cooling, equipment
- Recall 25V720000 · Engine and engine cooling
Other years of this model
See all years ranked →FAQ
- Is the 2018 Ram Promaster reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2018 Ram Promaster is rated "better than typical".
- What are the most common problems with the 2018 Ram Promaster?
- The most-reported component is engine, accounting for 29% of complaints on file.
- How many recalls does the 2018 Ram Promaster have?
- 10 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.