2019 Ram Promaster
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 60
- Recalls
- 9
- Investigations
- 0
- Top problem
- Power train
Campaigns on file for 2019
None on file
40% of complaints
Complaints per year
2019: 60 complaints
View as data table
| Year | Complaints |
|---|---|
| 2014 | 71 |
| 2015 | 60 |
| 2016 | 32 |
| 2017 | 57 |
| 2018 | 38 |
| 2019 | 60 |
| 2020 | 42 |
| 2021 | 111 |
| 2022 | 65 |
| 2023 | 91 |
| 2024 | 11 |
| 2025 | 6 |
| 2026 | 2 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
40% · 24 reportsMost commonly citing automatic transmission.
Show complaint excerpts
The subject vehicle, according to the third party administrator for the vehicle's insurance co. had a transmission malfunction. The vehicle is owned by a subcontractor for the purpose of delivery for a seller.
NHTSA ODI report, 2025-09-16
Also filed under Parking brake
The Future CDJR dealership in Concord, CA failed to remedy FCA safety recall ID 61A / NHTSA Campaign 23V-301 defect and instead introduced a new mechanical binding and shifting failure, creating a severe highway breakdown and rollaway risk.
NHTSA ODI report, 2026-09-07
Engine
17% · 10 reportsShow complaint excerpts
My van is subject to NHTSA recall 25V-720 (manufacturer recall 67C): a cooling fan module susceptible to premature bearing wear combined with inadequate fuse protection on the 400W fan circuit, which the manufacturer states may lead to a engiine...
NHTSA ODI report, 2026-08-07
Also filed under Electrical system
Vehicle accelerates when foot is on the brake and off the accelerator pedal. Light comes on that says 'service ' hill holder'
NHTSA ODI report, 2020-02-06
Engine and engine cooling
12% · 7 reportsShow complaint excerpts
The contact owns a 2019 Ram Promaster 2500. The contact stated that while the vehicle was parked, there was an abnormal plastic burning odor coming from the vehicle.
NHTSA ODI report, 2026-09-16
Service brakes
10% · 6 reportsMost commonly citing hydraulic.
Electrical system
8% · 5 reportsSafety timeline
9 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2019-05-27Seats19V333000 New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
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2020-05-13Seat belts20V222000 TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats.
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
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2020-05-19Seat belts20V250000 National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats.
Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020.
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2020-05-26Power train20V036000 Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
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2023-06-22Power train23V301000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.
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2025-12-11Engine and engine cooling25V720000 Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.
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2026-02-05Equipment adaptive/mobility25V876000 Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
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Date not on filePower train20V582000 Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
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Date not on fileBack over prevention25V552000 Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.
Buy-smart checklist
2019 Ram Promaster — pre-purchase inspection
Inspect
- Power train: 24 reports on file for this year.
- Engine: 10 reports on file for this year.
- Engine and engine cooling: 7 reports on file for this year.
Verify these recalls were completed
- Recall 20V582000 · Power train
- Recall 25V552000 · Back over prevention
- Recall 19V333000 · Seats
- Recall 20V222000 · Seat belts
- Recall 20V250000 · Seat belts
- Recall 20V036000 · Power train
- Recall 23V301000 · Power train
- Recall 25V720000 · Engine and engine cooling
- Recall 25V876000 · Equipment adaptive/mobility
Other years of this model
See all years ranked →FAQ
- Is the 2019 Ram Promaster reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2019 Ram Promaster is rated "typical".
- What are the most common problems with the 2019 Ram Promaster?
- The most-reported component is power train, accounting for 40% of complaints on file.
- How many recalls does the 2019 Ram Promaster have?
- 9 recalls on file for this model year.
Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.