2019 Ram Promaster
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2014 | 71 |
| 2015 | 60 |
| 2016 | 31 |
| 2017 | 57 |
| 2018 | 37 |
| 2019 | 56 |
| 2020 | 40 |
| 2021 | 104 |
| 2022 | 56 |
| 2023 | 62 |
| 2024 | 11 |
| 2025 | 5 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
39% of complaints: power train — 22 distinct reports on file.
CRASH16% of complaints: engine — 9 distinct reports on file.
Show complaint excerpts
VEHICLE ACCELERATES WHEN FOOT IS ON THE BRAKE AND OFF THE ACCELERATOR PEDAL. LIGHT COMES ON THAT SAYS 'SERVICE ' HILL HOLDER'
NHTSA ODI report, 20200206
11% of complaints: engine and engine cooling — 6 distinct reports on file.
CRASH9% of complaints: service brakes — 5 distinct reports on file.
7% of complaints: electrical system — 4 distinct reports on file.
SAFETY TIMELINE
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Campaign 19V333000 — check if this car was fixed
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats.
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Campaign 20V222000 — check if this car was fixed
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats.
Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020.
Campaign 20V250000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Campaign 20V036000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.
Campaign 23V301000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.
Campaign 25V720000 — check if this car was fixed
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Campaign 25V876000 — check if this car was fixed
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Campaign 20V582000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.
Campaign 25V552000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Ram Promaster — pre-purchase inspection
- Test/inspect for power train issues (22 reports on file for this year).
- Test/inspect for engine issues (9 reports on file for this year).
- Test/inspect for engine and engine cooling issues (6 reports on file for this year).
- Verify recall 20V582000 (power train) has been completed.
- Verify recall 25V552000 (back over prevention) has been completed.
- Verify recall 19V333000 (seats) has been completed.
- Verify recall 20V222000 (seat belts) has been completed.
- Verify recall 20V250000 (seat belts) has been completed.
- Verify recall 20V036000 (power train) has been completed.
- Verify recall 23V301000 (power train) has been completed.
- Verify recall 25V720000 (engine and engine cooling) has been completed.
- Verify recall 25V876000 (equipment adaptive/mobility) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2019 Ram Promaster reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2019 Ram Promaster is rated "typical".
What are the most common problems with the 2019 Ram Promaster?
The most-reported component is power train, accounting for 39% of complaints on file.
How many recalls does the 2019 Ram Promaster have?
9 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.