2017 Ram Promaster
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2014 | 71 |
| 2015 | 60 |
| 2016 | 31 |
| 2017 | 57 |
| 2018 | 37 |
| 2019 | 56 |
| 2020 | 40 |
| 2021 | 104 |
| 2022 | 56 |
| 2023 | 62 |
| 2024 | 11 |
| 2025 | 5 |
| 2026 | 1 |
KNOWN PROBLEM AREAS
33% of complaints: engine — 19 distinct reports on file.
CRASH FIREShow complaint excerpts
Went to use the brakes and they would not work. Had to swerve into a ditch to stop. ABS and Traction issue.
NHTSA ODI report, 20250106
01/29/2020 SUNLIGHT 1 DODGE PROMASTER WITH 9000 MILES AT 9AM PST ERRUPTED IN FLAMES. A SECURITY CAMERA CAUGHT THE EVENT ON CAMERA, 9AM PST.
NHTSA ODI report, 20200201
Both cams need to be replaced. Upon doing internet research and talking with the service advisor this is a very commom problem and recalls have been done on other years but not 2017.
NHTSA ODI report, 20240220
33% of complaints: electrical system — 19 distinct reports on file.
FIREShow complaint excerpts
The contact owned a 2017 Ram 2500.
NHTSA ODI report, 20230616
25% of complaints: power train — 14 distinct reports on file.
11% of complaints: exterior lighting — 6 distinct reports on file.
9% of complaints: service brakes — 5 distinct reports on file.
CRASHShow complaint excerpts
Went to use the brakes and they would not work. Had to swerve into a ditch to stop. ABS and Traction issue.
NHTSA ODI report, 20250106
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.
Remedy: Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.
Campaign 16V910000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles.
Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.
Campaign 17V273000 — check if this car was fixed
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
Campaign 17V786000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Campaign 17V824000 — check if this car was fixed
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats.
Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018.
Campaign 19V332000 — check if this car was fixed
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Campaign 19V333000 — check if this car was fixed
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467,...
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Campaign 19V313000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Campaign 20V036000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019.
Campaign 19V818000 — check if this car was fixed
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Campaign 20V582000 — check if this car was fixed
BUY-SMART CHECKLIST
2017 Ram Promaster — pre-purchase inspection
- Test/inspect for engine issues (19 reports on file for this year).
- Test/inspect for electrical system issues (19 reports on file for this year).
- Test/inspect for power train issues (14 reports on file for this year).
- Verify recall 20V582000 (power train) has been completed.
- Verify recall 16V910000 (air bags) has been completed.
- Verify recall 17V273000 (equipment) has been completed.
- Verify recall 17V786000 (equipment) has been completed.
- Verify recall 17V824000 (equipment) has been completed.
- Verify recall 19V332000 (seats) has been completed.
- Verify recall 19V333000 (seats) has been completed.
- Verify recall 19V313000 (seats) has been completed.
- Verify recall 20V036000 (power train) has been completed.
- Verify recall 19V818000 (engine and engine cooling, equipment) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2017 Ram Promaster reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Ram Promaster is rated "typical".
What are the most common problems with the 2017 Ram Promaster?
The most-reported component is engine, accounting for 33% of complaints on file.
How many recalls does the 2017 Ram Promaster have?
10 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.