2024 Jeep Grand Cherokee
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 243
- Recalls
- 15
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2024
None on file
46% of complaints
Complaints per year
2024: 243 complaints
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1,028 |
| 1999 | 1,638 |
| 2000 | 1,447 |
| 2001 | 883 |
| 2002 | 1,476 |
| 2003 | 762 |
| 2004 | 1,295 |
| 2005 | 2,051 |
| 2006 | 1,280 |
| 2007 | 1,108 |
| 2008 | 734 |
| 2009 | 138 |
| 2010 | 118 |
| 2011 | 1,639 |
| 2012 | 1,644 |
| 2013 | 804 |
| 2014 | 2,378 |
| 2015 | 1,362 |
| 2016 | 310 |
| 2017 | 364 |
| 2018 | 854 |
| 2019 | 368 |
| 2020 | 240 |
| 2021 | 403 |
| 2022 | 261 |
| 2023 | 389 |
| 2024 | 243 |
| 2025 | 75 |
| 2026 | 22 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
46% · 111 reportsMost commonly citing 12v/24v/48v battery.
Show complaint excerpts
Vehicle is an active fire hazard subject to the high-voltage battery recall (NHTSA 24V-718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures.
NHTSA ODI report, 2026-07-23
Also filed under Engine and power train
Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.
NHTSA ODI report, 2026-07-09
Also filed under Engine and fuel/propulsion system
Engine
42% · 103 reportsFuel/propulsion system
17% · 42 reportsForward collision avoidance
16% · 38 reportsMost commonly citing automatic emergency braking and warnings.
Power train
12% · 29 reportsSafety timeline
15 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2024-02-06Back over prevention24V289000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
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2024-02-29Visibility24V111000 Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
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2024-03-07Electrical system, exterior lighting24V130000 Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
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2024-04-11Steering24V131000 Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Remedy: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
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2024-05-30Air bags, structure24V346000 Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended.
Remedy: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
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2024-10-03Child seat24V586000 Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash.
Remedy: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
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2024-12-03Electrical system24V872000 Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed.
Remedy: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403.
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2024-12-17Air bags24V897000 Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
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2025-01-09Engine and engine cooling, fuel system, gasoline, structure24V926000 Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash.
Remedy: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
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2025-01-21Back over prevention24V944000 Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display.
Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
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2025-09-05Seats25V472000 Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403.
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2025-10-14Electrical system25V576000 Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C.
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2025-12-17Electrical system25V741000 Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge.
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2026-06-18Air bags26V328000 Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403.
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Date not on filePower train26V413000 Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display.
Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D.
Buy-smart checklist
2024 Jeep Grand Cherokee — pre-purchase inspection
Inspect
- Electrical system: 111 reports on file for this year.
- Engine: 103 reports on file for this year.
- Fuel/propulsion system: 42 reports on file for this year.
Verify these recalls were completed
- Recall 26V413000 · Power train
- Recall 24V289000 · Back over prevention
- Recall 24V111000 · Visibility
- Recall 24V130000 · Electrical system, exterior lighting
- Recall 24V131000 · Steering
- Recall 24V346000 · Air bags, structure
- Recall 24V586000 · Child seat
- Recall 24V872000 · Electrical system
- Recall 24V897000 · Air bags
- Recall 24V926000 · Engine and engine cooling, fuel system, gasoline, structure
- Recall 24V944000 · Back over prevention
- Recall 25V472000 · Seats
- Recall 25V576000 · Electrical system
- Recall 25V741000 · Electrical system
- Recall 26V328000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2024 Jeep Grand Cherokee reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2024 Jeep Grand Cherokee is rated "better than typical".
- What are the most common problems with the 2024 Jeep Grand Cherokee?
- The most-reported component is electrical system, accounting for 46% of complaints on file.
- How many recalls does the 2024 Jeep Grand Cherokee have?
- 15 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.