2024 Jeep Grand Cherokee
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1028 |
| 1999 | 1638 |
| 2000 | 1447 |
| 2001 | 883 |
| 2002 | 1476 |
| 2003 | 762 |
| 2004 | 1294 |
| 2005 | 2051 |
| 2006 | 1280 |
| 2007 | 1108 |
| 2008 | 733 |
| 2009 | 138 |
| 2010 | 117 |
| 2011 | 1639 |
| 2012 | 1638 |
| 2013 | 802 |
| 2014 | 2373 |
| 2015 | 1355 |
| 2016 | 308 |
| 2017 | 364 |
| 2018 | 850 |
| 2019 | 362 |
| 2020 | 232 |
| 2021 | 401 |
| 2022 | 257 |
| 2023 | 380 |
| 2024 | 239 |
| 2025 | 69 |
| 2026 | 14 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
45% of complaints: electrical system — 108 distinct reports on file, most commonly citing 12v/24v/48v battery.
CRASHShow complaint excerpts
Vehicle is an active fire hazard subject to the high-voltage battery recall (NHTSA 24V-718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures.
NHTSA ODI report, 20260723
Also filed under ENGINE and POWER TRAIN
Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.
NHTSA ODI report, 20260709
Also filed under ENGINE and FUEL/PROPULSION SYSTEM
42% of complaints: engine — 101 distinct reports on file.
CRASH17% of complaints: fuel/propulsion system — 41 distinct reports on file.
CRASH15% of complaints: forward collision avoidance — 37 distinct reports on file, most commonly citing automatic emergency braking and warnings.
CRASH12% of complaints: power train — 28 distinct reports on file.
SAFETY TIMELINE
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Campaign 24V289000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign 24V111000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Campaign 24V130000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Remedy: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Campaign 24V131000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended.
Remedy: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 24V346000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash.
Remedy: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Campaign 24V586000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed.
Remedy: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403.
Campaign 24V872000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Campaign 24V897000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash.
Remedy: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Campaign 24V926000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display.
Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Campaign 24V944000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403.
Campaign 25V472000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C.
Campaign 25V576000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge.
Campaign 25V741000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403.
Campaign 26V328000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display.
Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D.
Campaign 26V413000 — check if this car was fixed
BUY-SMART CHECKLIST
2024 Jeep Grand Cherokee — pre-purchase inspection
- Test/inspect for electrical system issues (108 reports on file for this year).
- Test/inspect for engine issues (101 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (41 reports on file for this year).
- Verify recall 26V413000 (power train) has been completed.
- Verify recall 24V289000 (back over prevention) has been completed.
- Verify recall 24V111000 (visibility) has been completed.
- Verify recall 24V130000 (electrical system, exterior lighting) has been completed.
- Verify recall 24V131000 (steering) has been completed.
- Verify recall 24V346000 (air bags, structure) has been completed.
- Verify recall 24V586000 (child seat) has been completed.
- Verify recall 24V872000 (electrical system) has been completed.
- Verify recall 24V897000 (air bags) has been completed.
- Verify recall 24V926000 (engine and engine cooling, fuel system, gasoline, structure) has been completed.
- Verify recall 24V944000 (back over prevention) has been completed.
- Verify recall 25V472000 (seats) has been completed.
- Verify recall 25V576000 (electrical system) has been completed.
- Verify recall 25V741000 (electrical system) has been completed.
- Verify recall 26V328000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2024 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2024 Jeep Grand Cherokee is rated "better than typical".
What are the most common problems with the 2024 Jeep Grand Cherokee?
The most-reported component is electrical system, accounting for 45% of complaints on file.
How many recalls does the 2024 Jeep Grand Cherokee have?
15 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.