2014 Jeep Grand Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 2,378
- Recalls
- 19
- Investigations
- 10
- Top problem
- Electrical system
Campaigns on file for 2014
Opened by NHTSA
20% of complaints
Complaints per year
2014: 2,378 complaints
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1,028 |
| 1999 | 1,638 |
| 2000 | 1,447 |
| 2001 | 883 |
| 2002 | 1,476 |
| 2003 | 762 |
| 2004 | 1,295 |
| 2005 | 2,051 |
| 2006 | 1,280 |
| 2007 | 1,108 |
| 2008 | 734 |
| 2009 | 138 |
| 2010 | 118 |
| 2011 | 1,639 |
| 2012 | 1,644 |
| 2013 | 804 |
| 2014 | 2,378 |
| 2015 | 1,362 |
| 2016 | 310 |
| 2017 | 364 |
| 2018 | 854 |
| 2019 | 368 |
| 2020 | 240 |
| 2021 | 403 |
| 2022 | 261 |
| 2023 | 389 |
| 2024 | 243 |
| 2025 | 75 |
| 2026 | 22 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
20% · 487 reportsMost commonly citing alternator/generator/regulator and instrument cluster/panel.
Show complaint excerpts
While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored.
NHTSA ODI report, 2026-09-05
Also filed under Power train and vehicle speed control
The vehicle was running but in park. I was putting air in my tires and heard something. I looked towards the passenger front and seen smoke coming from up front. The air ride pump caught on fire and melted wires, hoses, and the inner fender cover.
NHTSA ODI report, 2023-10-22
Also filed under Suspension
Safety defect/non compliance description and safety risk the alternator may experience diode thermal fatigue failure due to cyclical loads induced by electro-hydraulic power steering.
NHTSA ODI report, 2017-12-20
Power train
20% · 476 reportsMost commonly citing transfer case (4-wheel drive) and control module (tcm/pcm/tecm).
Show complaint excerpts
The vehicle has a severe, life-threatening safety defect where it randomly drops into neutral while driving at speed, physically locks the shifter, and actively engages the electronic braking system on its own, stranding me in active traffic.
NHTSA ODI report, 2026-07-09
Engine
17% · 408 reportsShow complaint excerpts
My 2014 Jeep Grand Cherokee suffered a total intake manifold failure directly resulting from a secondary breakdown of Safety Recall W79 (NHTSA Campaign 20V-699).
NHTSA ODI report, 2026-07-09
Also filed under Fuel/propulsion system
Seats
14% · 339 reportsMost commonly citing head restraint and seat heater/cooler.
Show complaint excerpts
I was rear ended by a car traveling +65 MPH while I was traveling 15 MPH. The car sustained over $15,000 in damage, however my concern is over the drivers seat which came of track and was badly misaligned.
NHTSA ODI report, 2013-08-23
Active head restraint on driver seat deployed today for no reason. No collision, just deployed on its own.
NHTSA ODI report, 2026-07-27
Also filed under Air bags
Service brakes
11% · 269 reportsMost commonly citing hydraulic.
Safety timeline
19 recalls · 10 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2013-09-12Exterior lighting13V289000 Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps.
Remedy: Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
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2013-11-19Electrical system, electronic stability control (esc), service brakes, hydraulic13V483000 Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer…
Remedy: Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013.…
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2014Complaint volume 2,378 complaints filed for this model year.
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2014-01-10Engineering analysisClosed 2014-08-12 Headliner Fires
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2014-05-30Service brakes, service brakes, hydraulic14V154000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure.
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2014-06-27Forward collision avoidance, vehicle speed control14V293000 Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles...
Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403.
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2014-08-25Electrical system14V391000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013.
Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403.
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2014-11-24Electronic stability control (esc)14V636000 Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014.
Remedy: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
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2015-02-27Electrical system14V634000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine...
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
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2015-04-27Air bags, seat belts14V643000 Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014.
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
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2015-05-01Recall queryClosed 2016-07-06 Post 14V-391 Headliner Fires
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2015-06-01Preliminary evaluationClosed 2016-09-28 False Positive Automated Braking
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2015-07-24Recall queryClosed 2016-01-05 Software security vulnerability
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2015-08-20Preliminary evaluationClosed 2016-02-05 Powered vehicle rollaway
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2015-08-25Equipment15V461000 Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015...
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.
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2016-02-03Engineering analysisClosed 2016-06-24 Vehicle rollaway, engine on
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2016-06-24Power train16V240000 Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22,...
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
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2017-11-10Service brakes, service brakes, hydraulic17V572000 Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
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2017-12-12Engine and engine cooling17E061000 Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
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2017-12-15Electrical system17V741000 Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Remedy: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
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2018-02-12Electrical system17V435000 Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018.
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2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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2019-09-16Preliminary evaluationClosed 2021-05-03 Seat Belt Retraction
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2021-02-18Engine and engine cooling20V475000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines.
Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge.
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2021-03-11Engine and engine cooling20V699000 Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
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2023-03-17Engineering analysisOpen High pressure fuel pump failure
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2023-10-31Engine and engine cooling23V411000 Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023.
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2024-01-11Fuel system, diesel22V406000 Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022.
Buy-smart checklist
2014 Jeep Grand Cherokee — pre-purchase inspection
Inspect
- Electrical system: 487 reports on file for this year.
- Power train: 476 reports on file for this year.
- Engine: 408 reports on file for this year.
Verify these recalls were completed
- Recall 13V289000 · Exterior lighting
- Recall 13V483000 · Electrical system, electronic stability control (esc), service brakes, hydraulic
- Recall 14V154000 · Service brakes, service brakes, hydraulic
- Recall 14V293000 · Forward collision avoidance, vehicle speed control
- Recall 14V391000 · Electrical system
- Recall 14V636000 · Electronic stability control (esc)
- Recall 14V634000 · Electrical system
- Recall 14V643000 · Air bags, seat belts
- Recall 15V461000 · Equipment
- Recall 16V240000 · Power train
- Recall 17V572000 · Service brakes, service brakes, hydraulic
- Recall 17E061000 · Engine and engine cooling
- Recall 17V741000 · Electrical system
- Recall 17V435000 · Electrical system
- Recall 18V332000 · Electrical system, vehicle speed control
- Recall 20V475000 · Engine and engine cooling
- Recall 20V699000 · Engine and engine cooling
- Recall 23V411000 · Engine and engine cooling
- Recall 22V406000 · Fuel system, diesel
Other years of this model
See all years ranked →FAQ
- Is the 2014 Jeep Grand Cherokee reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2014 Jeep Grand Cherokee is rated "significantly worse".
- What are the most common problems with the 2014 Jeep Grand Cherokee?
- The most-reported component is electrical system, accounting for 20% of complaints on file.
- How many recalls does the 2014 Jeep Grand Cherokee have?
- 19 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.