2014 Jeep Grand Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 555 |
| 1994 | 588 |
| 1995 | 719 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1028 |
| 1999 | 1638 |
| 2000 | 1447 |
| 2001 | 883 |
| 2002 | 1476 |
| 2003 | 761 |
| 2004 | 1294 |
| 2005 | 2051 |
| 2006 | 1280 |
| 2007 | 1108 |
| 2008 | 733 |
| 2009 | 138 |
| 2010 | 117 |
| 2011 | 1639 |
| 2012 | 1637 |
| 2013 | 799 |
| 2014 | 2367 |
| 2015 | 1340 |
| 2016 | 306 |
| 2017 | 361 |
| 2018 | 837 |
| 2019 | 356 |
| 2020 | 224 |
| 2021 | 396 |
| 2022 | 247 |
| 2023 | 371 |
| 2024 | 231 |
| 2025 | 59 |
| 2026 | 8 |
KNOWN PROBLEM AREAS
20% of complaints: power train — 466 distinct reports on file.
CRASH FIRE INJURY19% of complaints: electrical system — 456 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
The vehicle was running but in park. I was putting air in my tires and heard something. I looked towards the passenger front and seen smoke coming from up front. The air ride pump caught on fire and melted wires, hoses, and the inner fender cover.
NHTSA ODI report, 20231022
SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY RISK THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING.
NHTSA ODI report, 20171220
I JUST PURCHASED A BRAND NEW VEHICLE ON 9/27/13. ON 9/28/13 MY VEHICLE CAUGHT FIRE. I FIRST NOTICED IT WHEN I ARRIVED HOME, SMOKE WAS COMING FROM THE FRONT OF THE TRUCK. I OPENED THE HOOD AND NOTICED FIRE COMING FROM THE SIDE OF THE ENGINE. *TR
NHTSA ODI report, 20130930
17% of complaints: engine — 405 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I JUST PURCHASED A BRAND NEW VEHICLE ON 9/27/13. ON 9/28/13 MY VEHICLE CAUGHT FIRE. I FIRST NOTICED IT WHEN I ARRIVED HOME, SMOKE WAS COMING FROM THE FRONT OF THE TRUCK. I OPENED THE HOOD AND NOTICED FIRE COMING FROM THE SIDE OF THE ENGINE. *TR
NHTSA ODI report, 20130930
13% of complaints: seats — 315 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED.
NHTSA ODI report, 20130823
11% of complaints: service brakes — 251 distinct reports on file.
CRASH FIRE INJURYSAFETY TIMELINE
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps.
Remedy: Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 — check if this car was fixed
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications
Remedy: Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Own
Campaign 13V483000 — check if this car was fixed
Headliner Fires
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure.
Campaign 14V154000 — check if this car was fixed
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles...
Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 14V293000 — check if this car was fixed
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013.
Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 14V391000 — check if this car was fixed
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014.
Remedy: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 — check if this car was fixed
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine...
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 — check if this car was fixed
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014.
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 — check if this car was fixed
Post 14V-391 Headliner Fires
False Positive Automated Braking
Software security vulnerability
Powered vehicle rollaway
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015...
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.
Campaign 15V461000 — check if this car was fixed
Vehicle rollaway, engine on
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22,...
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 16V240000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 17V572000 — check if this car was fixed
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Remedy: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018.
Campaign 17V435000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Seat Belt Retraction
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines.
Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge.
Campaign 20V475000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.
Campaign 20V699000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
High pressure fuel pump failure
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023.
Campaign 23V411000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022.
Campaign 22V406000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 Jeep Grand Cherokee — pre-purchase inspection
- Test/inspect for power train issues (466 reports on file for this year).
- Test/inspect for electrical system issues (456 reports on file for this year).
- Test/inspect for engine issues (405 reports on file for this year).
- Verify recall 13V289000 (exterior lighting) has been completed.
- Verify recall 13V483000 (electrical system, electronic stability control (esc), service brakes, hydraulic) has been completed.
- Verify recall 14V154000 (service brakes, service brakes, hydraulic) has been completed.
- Verify recall 14V293000 (forward collision avoidance, vehicle speed control) has been completed.
- Verify recall 14V391000 (electrical system) has been completed.
- Verify recall 14V636000 (electronic stability control (esc)) has been completed.
- Verify recall 14V634000 (electrical system) has been completed.
- Verify recall 14V643000 (air bags, seat belts) has been completed.
- Verify recall 15V461000 (equipment) has been completed.
- Verify recall 16V240000 (power train) has been completed.
- Verify recall 17V572000 (service brakes, service brakes, hydraulic) has been completed.
- Verify recall 17E061000 (engine and engine cooling) has been completed.
- Verify recall 17V741000 (electrical system) has been completed.
- Verify recall 17V435000 (electrical system) has been completed.
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 20V475000 (engine and engine cooling) has been completed.
- Verify recall 20V699000 (engine and engine cooling) has been completed.
- Verify recall 23V411000 (engine and engine cooling) has been completed.
- Verify recall 22V406000 (fuel system, diesel) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2014 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2014 Jeep Grand Cherokee is rated "significantly worse".
What are the most common problems with the 2014 Jeep Grand Cherokee?
The most-reported component is power train, accounting for 20% of complaints on file.
How many recalls does the 2014 Jeep Grand Cherokee have?
19 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.