2012 Jeep Grand Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 1,644
- Recalls
- 11
- Investigations
- 7
- Top problem
- Electrical system
Campaigns on file for 2012
Opened by NHTSA
51% of complaints
Complaints per year
2012: 1,644 complaints
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1,028 |
| 1999 | 1,638 |
| 2000 | 1,447 |
| 2001 | 883 |
| 2002 | 1,476 |
| 2003 | 762 |
| 2004 | 1,295 |
| 2005 | 2,051 |
| 2006 | 1,280 |
| 2007 | 1,108 |
| 2008 | 734 |
| 2009 | 138 |
| 2010 | 118 |
| 2011 | 1,639 |
| 2012 | 1,644 |
| 2013 | 804 |
| 2014 | 2,378 |
| 2015 | 1,362 |
| 2016 | 310 |
| 2017 | 364 |
| 2018 | 854 |
| 2019 | 368 |
| 2020 | 240 |
| 2021 | 403 |
| 2022 | 261 |
| 2023 | 389 |
| 2024 | 243 |
| 2025 | 75 |
| 2026 | 22 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
51% · 840 reportsMost commonly citing alternator/generator/regulator and wiring.
Show complaint excerpts
Tl* the contact owns a 2012 Jeep Grand Cherokee. While driving approximately 20 MPH, the battery indicator suddenly illuminated and a whining noise was heard coming from the engine area.
NHTSA ODI report, 2017-11-01
Also filed under Engine
Alternator smoking. it is available for inspection. Filled interior of vehicle with smoke the engine stopped running while driving. Took to dealership for a 2nd sun visor recall and had them diagnose the smoking alternator.
NHTSA ODI report, 2026-09-10
My 2012 Jeep Grand Cherokee suddenly was stalling, and would not re-start, especially when turning the steering. AAA Tech diagnosed as High Diode Ripple Voltage in the Alternator, damaging the Battery.
NHTSA ODI report, 2026-09-10
Also filed under Power train
Service brakes
19% · 309 reportsMost commonly citing hydraulic.
Engine
17% · 285 reportsShow complaint excerpts
Tl* the contact owns a 2012 Jeep Grand Cherokee. While driving approximately 50 MPH, the contact glanced into the rear view mirror and noticed smoke outside of the vehicle. Immediately the vehicle was maneuvered to the side of the road.
NHTSA ODI report, 2012-06-14
Backing our boat into driveway, car had been running about 20 minutes and engine under hood started smoking, fluid then dripped to driveway and caught fire, extended into full engine compartment engine entirely destroyed.
NHTSA ODI report, 2012-05-21
Problem was Oil Filter housing made of plastic. It was cracked and no warning light that oil had leaked out.
NHTSA ODI report, 2026-07-31
Fuel/propulsion system
13% · 216 reportsShow complaint excerpts
Car suddenly accelerated on its own when slowly being driven in reverse in driveway. Shot backwards and eventually hit tree and stopped. This was not user error. The floor mat was not stuck. All this was checked.
NHTSA ODI report, 2017-11-05
Steering
6% · 103 reportsMost commonly citing hydraulic power assist system and hose, piping, and connections.
Safety timeline
11 recalls · 7 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2011-12-28Engine and engine cooling11V487000 Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and town and country models, Dodge vehicles, including charger, durango, grand caravan and journey models and Jeep…
Remedy: Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about November 18, 2011. Owners may contact Chrysler at 1-800-853-1403.
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2012Complaint volume 1,644 complaints filed for this model year.
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2012-07-19Preliminary evaluationClosed 2012-12-07 Power steering hose failure
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2013-08-19Preliminary evaluationClosed 2014-01-14 Headliner Fires
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2014-01-10Engineering analysisClosed 2014-08-12 Headliner Fires
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2014-04-03Service brakes, hydraulic14V104000 Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012.
Remedy: Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
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2014-05-30Service brakes, service brakes, hydraulic14V154000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure.
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2014-08-25Electrical system14V391000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013.
Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403.
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2014-09-25Defect petitionClosed 2015-07-24 Totally Integrated Power Module Failure
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2015-02-27Electrical system14V634000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine...
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
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2015-05-01Recall queryClosed 2016-07-06 Post 14V-391 Headliner Fires
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2015-08-07Electrical system15V115000 Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured...
Remedy: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09.
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2016-07-28Electrical system, interior lighting15V879000 Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012.
Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016.
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2017-11-10Service brakes, service brakes, hydraulic17V572000 Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
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2017-12-12Engine and engine cooling17E061000 Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
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2018-02-12Electrical system17V435000 Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018.
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2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
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2020-12-10Electrical system19V813000 Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115.
Remedy: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019.
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
Buy-smart checklist
2012 Jeep Grand Cherokee — pre-purchase inspection
Inspect
- Electrical system: 840 reports on file for this year.
- Service brakes: 309 reports on file for this year.
- Engine: 285 reports on file for this year.
Verify these recalls were completed
- Recall 11V487000 · Engine and engine cooling
- Recall 14V104000 · Service brakes, hydraulic
- Recall 14V154000 · Service brakes, service brakes, hydraulic
- Recall 14V391000 · Electrical system
- Recall 14V634000 · Electrical system
- Recall 15V115000 · Electrical system
- Recall 15V879000 · Electrical system, interior lighting
- Recall 17V572000 · Service brakes, service brakes, hydraulic
- Recall 17E061000 · Engine and engine cooling
- Recall 17V435000 · Electrical system
- Recall 19V813000 · Electrical system
Other years of this model
See all years ranked →FAQ
- Is the 2012 Jeep Grand Cherokee reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2012 Jeep Grand Cherokee is rated "significantly worse".
- What are the most common problems with the 2012 Jeep Grand Cherokee?
- The most-reported component is electrical system, accounting for 51% of complaints on file.
- How many recalls does the 2012 Jeep Grand Cherokee have?
- 11 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.