2025 Jeep Grand Cherokee

▲ Better than typical
2025 Jeep Grand Cherokee
RENDERED 2026-09-17T01:56:48.586Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Jeep Grand Cherokee Bar chart of distinct NHTSA complaints filed per model year, 2025 highlighted. 1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1028 complaints 1999: 1638 complaints 1999 2000: 1447 complaints 2001: 883 complaints 2002: 1476 complaints 2003: 762 complaints 2004: 1294 complaints 2004 2005: 2051 complaints 2006: 1280 complaints 2007: 1108 complaints 2008: 733 complaints 2009: 138 complaints 2009 2010: 117 complaints 2011: 1639 complaints 2012: 1640 complaints 2013: 802 complaints 2014: 2374 complaints 2014 2015: 1355 complaints 2016: 308 complaints 2017: 364 complaints 2018: 853 complaints 2019: 364 complaints 2019 2020: 237 complaints 2021: 401 complaints 2022: 260 complaints 2023: 383 complaints 2024: 240 complaints 2024 2025: 72 complaints 2025 2026: 18 complaints 2026
2025: 72 complaints
View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981028
19991638
20001447
2001883
20021476
2003762
20041294
20052051
20061280
20071108
2008733
2009138
2010117
20111639
20121640
2013802
20142374
20151355
2016308
2017364
2018853
2019364
2020237
2021401
2022260
2023383
2024240
202572
202618

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ELECTRICAL SYSTEM 42%

42% of complaints: electrical system — 30 distinct reports on file, most commonly citing propulsion system.

CRASH INJURY
Show complaint excerpts

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working.

NHTSA ODI report, 20250411

Also filed under FORWARD COLLISION AVOIDANCE and SERVICE BRAKES

There is a serious malfunction between the hybrid and electric systems. The engine is making a loud noise, and neither the hybrid nor electric mode functions properly. In addition, the fuel and oil refresh warning remains on, even after refueling.

NHTSA ODI report, 20260723

Also filed under ENGINE and POWER TRAIN

blackout on the radio cluster, and dashboard instrument cluster intermittently goes completely black while I am driving and sometimes it just keep blinking off and on.

NHTSA ODI report, 20260708

Also filed under STEERING and WHEELS

ENGINE 28%

28% of complaints: engine — 20 distinct reports on file.

FORWARD COLLISION AVOIDANCE 17%

17% of complaints: forward collision avoidance — 12 distinct reports on file, most commonly citing automatic emergency braking and warnings.

CRASH INJURY
POWER TRAIN 15%

15% of complaints: power train — 11 distinct reports on file.

FUEL/PROPULSION SYSTEM 15%

15% of complaints: fuel/propulsion system — 11 distinct reports on file.

SAFETY TIMELINE

R 20251014 — electrical system

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C.

Campaign 25V576000 — check if this car was fixed

R 20251217 — electrical system

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge.

Campaign 25V741000 — check if this car was fixed

R 20260618 — air bags

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403.

Campaign 26V328000 — check if this car was fixed

BUY-SMART CHECKLIST

2025 Jeep Grand Cherokee — pre-purchase inspection

  • Test/inspect for electrical system issues (30 reports on file for this year).
  • Test/inspect for engine issues (20 reports on file for this year).
  • Test/inspect for forward collision avoidance issues (12 reports on file for this year).
  • Verify recall 25V576000 (electrical system) has been completed.
  • Verify recall 25V741000 (electrical system) has been completed.
  • Verify recall 26V328000 (air bags) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2010 ▲ 2009 ▲ 2024

WORST YEARS

■ 2014 ■ 2005 ■ 2012

See all years ranked →

FAQ

Is the 2025 Jeep Grand Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2025 Jeep Grand Cherokee is rated "better than typical".

What are the most common problems with the 2025 Jeep Grand Cherokee?

The most-reported component is electrical system, accounting for 42% of complaints on file.

How many recalls does the 2025 Jeep Grand Cherokee have?

3 recalls on file for this model year.

Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.