MYRModel Year Report

2023 Jeep Grand Cherokee

▲ Better than typical
2023 Jeep Grand Cherokee
BUILT 2026-10-10

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
389
Recalls
20

Campaigns on file for 2023

Investigations
1

Opened by NHTSA

Top problem
Electrical system

46% of complaints

Complaints per year

1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1,028 complaints 1999: 1,638 complaints 1999 2000: 1,447 complaints 2001: 883 complaints 2002: 1,476 complaints 2003: 762 complaints 2004: 1,295 complaints 2004 2005: 2,051 complaints 2006: 1,280 complaints 2007: 1,108 complaints 2008: 734 complaints 2009: 138 complaints 2009 2010: 118 complaints 2011: 1,639 complaints 2012: 1,644 complaints 2013: 804 complaints 2014: 2,378 complaints 2014 2015: 1,362 complaints 2016: 310 complaints 2017: 364 complaints 2018: 854 complaints 2019: 368 complaints 2020: 240 complaints 2021: 403 complaints 2022: 261 complaints 2023: 389 complaints 2023 389 2024: 243 complaints 2025: 75 complaints 2026: 22 complaints
1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1992 1993: 562 complaints 1994: 609 complaints 1995: 723 complaints 1995 1996: 893 complaints 1997: 991 complaints 1998: 1,028 complaints 1998 1999: 1,638 complaints 2000: 1,447 complaints 2001: 883 complaints 2001 2002: 1,476 complaints 2003: 762 complaints 2004: 1,295 complaints 2004 2005: 2,051 complaints 2006: 1,280 complaints 2007: 1,108 complaints 2007 2008: 734 complaints 2009: 138 complaints 2010: 118 complaints 2010 2011: 1,639 complaints 2012: 1,644 complaints 2013: 804 complaints 2013 2014: 2,378 complaints 2015: 1,362 complaints 2016: 310 complaints 2016 2017: 364 complaints 2018: 854 complaints 2019: 368 complaints 2019 2020: 240 complaints 2021: 403 complaints 2022: 261 complaints 2023: 389 complaints 2023 389 2024: 243 complaints 2025: 75 complaints 2026: 22 complaints
1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1991 1992: 3 complaints 1993: 562 complaints 1993 1994: 609 complaints 1995: 723 complaints 1995 1996: 893 complaints 1997: 991 complaints 1997 1998: 1,028 complaints 1999: 1,638 complaints 1999 2000: 1,447 complaints 2001: 883 complaints 2001 2002: 1,476 complaints 2003: 762 complaints 2003 2004: 1,295 complaints 2005: 2,051 complaints 2005 2006: 1,280 complaints 2007: 1,108 complaints 2007 2008: 734 complaints 2009: 138 complaints 2009 2010: 118 complaints 2011: 1,639 complaints 2011 2012: 1,644 complaints 2013: 804 complaints 2013 2014: 2,378 complaints 2015: 1,362 complaints 2015 2016: 310 complaints 2017: 364 complaints 2017 2018: 854 complaints 2019: 368 complaints 2019 2020: 240 complaints 2021: 403 complaints 2021 2022: 261 complaints 2023: 389 complaints 2023 389 2024: 243 complaints 2025: 75 complaints 2025 2026: 22 complaints

2023: 389 complaints

View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981,028
19991,638
20001,447
2001883
20021,476
2003762
20041,295
20052,051
20061,280
20071,108
2008734
2009138
2010118
20111,639
20121,644
2013804
20142,378
20151,362
2016310
2017364
2018854
2019368
2020240
2021403
2022261
2023389
2024243
202575
202622

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

46% · 178 reports

Most commonly citing hybrid management and 12v/24v/48v battery.

CRASHFIREINJURY
Show complaint excerpts

Making left hand turn through 4-way intersection. Car opposite of us also making left hand turn.

NHTSA ODI report, 2023-09-06

Also filed under Forward collision avoidance and service brakes

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated.

NHTSA ODI report, 2022-10-25

At the end of March 2026, the hybrid battery was replaced due to a recall by the dealership. After this, several software updates done, including the BCM, per technician's notes.

NHTSA ODI report, 2026-07-23

Also filed under Fuel/propulsion system

Engine

21% · 83 reports
CRASHFIREINJURY

Suspension

16% · 62 reports

Most commonly citing coil springs.

Show complaint excerpts

The contact owns a 2023 Jeep Grand Cherokee.

NHTSA ODI report, 2026-07-20

Fuel/propulsion system

13% · 52 reports
CRASH

Forward collision avoidance

13% · 49 reports

Most commonly citing automatic emergency braking and warnings.

CRASHINJURYDEATH

Safety timeline

20 recalls · 1 investigation · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2023-01-16Back over prevention24V291000 Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying.

    Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

    Check if this car was fixed →

  2. R
    2023-05-25Equipment23V336000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard.

    Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023.

    Check if this car was fixed →

  3. R
    2023-06-06Steering23V352000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.

    Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

    Check if this car was fixed →

  4. R
    2023-06-29Suspension23V413000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

    Check if this car was fixed →

  5. R
    2023-08-31Back over prevention23V577000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.

    Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

    Check if this car was fixed →

  6. R
    2024-02-06Back over prevention24V289000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying.

    Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

    Check if this car was fixed →

  7. R
    2024-02-29Visibility24V111000 Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative.

    Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

    Check if this car was fixed →

  8. R
    2024-03-07Electrical system, exterior lighting24V130000 Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams.

    Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

    Check if this car was fixed →

  9. R
    2024-04-02Steering, suspension24V132000 Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.

    Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

    Check if this car was fixed →

  10. R
    2024-04-11Air bags, steering24V199000 Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep...

    Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

    Check if this car was fixed →

  11. R
    2024-07-09Seat belts24V434000 Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly.

    Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

    Check if this car was fixed →

  12. R
    2024-07-09Back over prevention24V436000 Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram...

    Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

    Check if this car was fixed →

  13. R
    2024-12-17Air bags24V897000 Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying.

    Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

    Check if this car was fixed →

  14. R
    2025-07-08Visibility25V430000 Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative.

    Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

    Check if this car was fixed →

  15. R
    2025-09-05Seats25V472000 Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position.

    Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403.

    Check if this car was fixed →

  16. R
    2025-10-14Electrical system25V576000 Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

    Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C.

    Check if this car was fixed →

  17. I
    2025-12-11Recall queryOpen Recall 23V-413 Post Remedy Failures
  18. R
    2025-12-17Electrical system25V741000 Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge.

    Check if this car was fixed →

  19. R
    2026-03-12Suspension26V051000 Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

    Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026.

    Check if this car was fixed →

  20. R
    2026-06-18Air bags26V328000 Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles.

    Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403.

    Check if this car was fixed →

  21. R
    Date not on filePower train26V413000 Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display.

    Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D.

    Check if this car was fixed →

Buy-smart checklist

2023 Jeep Grand Cherokee — pre-purchase inspection

Inspect

  • Electrical system: 178 reports on file for this year.
  • Engine: 83 reports on file for this year.
  • Suspension: 62 reports on file for this year.

Verify these recalls were completed

  • Recall 26V413000 · Power train
  • Recall 24V291000 · Back over prevention
  • Recall 23V336000 · Equipment
  • Recall 23V352000 · Steering
  • Recall 23V413000 · Suspension
  • Recall 23V577000 · Back over prevention
  • Recall 24V289000 · Back over prevention
  • Recall 24V111000 · Visibility
  • Recall 24V130000 · Electrical system, exterior lighting
  • Recall 24V132000 · Steering, suspension
  • Recall 24V199000 · Air bags, steering
  • Recall 24V434000 · Seat belts
  • Recall 24V436000 · Back over prevention
  • Recall 24V897000 · Air bags
  • Recall 25V430000 · Visibility
  • Recall 25V472000 · Seats
  • Recall 25V576000 · Electrical system
  • Recall 25V741000 · Electrical system
  • Recall 26V051000 · Suspension
  • Recall 26V328000 · Air bags
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2023 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Jeep Grand Cherokee is rated "better than typical".
What are the most common problems with the 2023 Jeep Grand Cherokee?
The most-reported component is electrical system, accounting for 46% of complaints on file.
How many recalls does the 2023 Jeep Grand Cherokee have?
20 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.