2021 Jeep Grand Cherokee
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 555 |
| 1994 | 588 |
| 1995 | 719 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1028 |
| 1999 | 1638 |
| 2000 | 1447 |
| 2001 | 883 |
| 2002 | 1476 |
| 2003 | 761 |
| 2004 | 1294 |
| 2005 | 2051 |
| 2006 | 1280 |
| 2007 | 1108 |
| 2008 | 733 |
| 2009 | 138 |
| 2010 | 117 |
| 2011 | 1639 |
| 2012 | 1637 |
| 2013 | 799 |
| 2014 | 2367 |
| 2015 | 1340 |
| 2016 | 306 |
| 2017 | 361 |
| 2018 | 837 |
| 2019 | 356 |
| 2020 | 224 |
| 2021 | 396 |
| 2022 | 247 |
| 2023 | 371 |
| 2024 | 231 |
| 2025 | 59 |
| 2026 | 8 |
KNOWN PROBLEM AREAS
28% of complaints: electrical system — 110 distinct reports on file.
CRASH FIREShow complaint excerpts
I started my car with my factory installed remote starter and 5 minutes later my car was engulfed in flames. This was a brand new car, and has been reported to Chrysler,.
NHTSA ODI report, 20220524
26% of complaints: steering — 102 distinct reports on file.
CRASH INJURYShow complaint excerpts
I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.
NHTSA ODI report, 20231221
15% of complaints: engine — 60 distinct reports on file.
CRASH FIRE INJURY14% of complaints: power train — 55 distinct reports on file.
10% of complaints: exterior lighting — 40 distinct reports on file.
FIRESAFETY TIMELINE
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams.
Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
Campaign 21V797000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Campaign 21V873000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Campaign 21V950000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying.
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Campaign 21V729000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 22V180000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Campaign 22V284000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 23V352000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate.
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 22V544000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 23V413000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 23V577000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Campaign 24V132000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram...
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 24V436000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Jeep Grand Cherokee — pre-purchase inspection
- Test/inspect for electrical system issues (110 reports on file for this year).
- Test/inspect for steering issues (102 reports on file for this year).
- Test/inspect for engine issues (60 reports on file for this year).
- Verify recall 21V797000 (exterior lighting) has been completed.
- Verify recall 21V873000 (air bags) has been completed.
- Verify recall 21V950000 (exterior lighting) has been completed.
- Verify recall 21V729000 (back over prevention, visibility) has been completed.
- Verify recall 22V180000 (child seat, seats) has been completed.
- Verify recall 22V284000 (engine and engine cooling) has been completed.
- Verify recall 23V352000 (steering) has been completed.
- Verify recall 22V544000 (exterior lighting) has been completed.
- Verify recall 23V413000 (suspension) has been completed.
- Verify recall 23V577000 (back over prevention) has been completed.
- Verify recall 24V132000 (steering, suspension) has been completed.
- Verify recall 24V436000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2021 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2021 Jeep Grand Cherokee is rated "better than typical".
What are the most common problems with the 2021 Jeep Grand Cherokee?
The most-reported component is electrical system, accounting for 28% of complaints on file.
How many recalls does the 2021 Jeep Grand Cherokee have?
12 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.