2021 Jeep Grand Cherokee

▲ Better than typical
2021 Jeep Grand Cherokee
BUILT 2026-10-10

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
403
Recalls
12

Campaigns on file for 2021

Investigations
0

None on file

Top problem
Electrical system

28% of complaints

Complaints per year

1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1,028 complaints 1999: 1,638 complaints 1999 2000: 1,447 complaints 2001: 883 complaints 2002: 1,476 complaints 2003: 762 complaints 2004: 1,295 complaints 2004 2005: 2,051 complaints 2006: 1,280 complaints 2007: 1,108 complaints 2008: 734 complaints 2009: 138 complaints 2009 2010: 118 complaints 2011: 1,639 complaints 2012: 1,644 complaints 2013: 804 complaints 2014: 2,378 complaints 2014 2015: 1,362 complaints 2016: 310 complaints 2017: 364 complaints 2018: 854 complaints 2019: 368 complaints 2020: 240 complaints 2021: 403 complaints 2021 403 2022: 261 complaints 2023: 389 complaints 2024: 243 complaints 2025: 75 complaints 2026: 22 complaints
1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1992 1993: 562 complaints 1994: 609 complaints 1995: 723 complaints 1995 1996: 893 complaints 1997: 991 complaints 1998: 1,028 complaints 1998 1999: 1,638 complaints 2000: 1,447 complaints 2001: 883 complaints 2001 2002: 1,476 complaints 2003: 762 complaints 2004: 1,295 complaints 2004 2005: 2,051 complaints 2006: 1,280 complaints 2007: 1,108 complaints 2007 2008: 734 complaints 2009: 138 complaints 2010: 118 complaints 2010 2011: 1,639 complaints 2012: 1,644 complaints 2013: 804 complaints 2013 2014: 2,378 complaints 2015: 1,362 complaints 2016: 310 complaints 2016 2017: 364 complaints 2018: 854 complaints 2019: 368 complaints 2020: 240 complaints 2021: 403 complaints 2021 403 2022: 261 complaints 2023: 389 complaints 2024: 243 complaints 2025: 75 complaints 2025 2026: 22 complaints
1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1991 1992: 3 complaints 1993: 562 complaints 1993 1994: 609 complaints 1995: 723 complaints 1995 1996: 893 complaints 1997: 991 complaints 1997 1998: 1,028 complaints 1999: 1,638 complaints 1999 2000: 1,447 complaints 2001: 883 complaints 2001 2002: 1,476 complaints 2003: 762 complaints 2003 2004: 1,295 complaints 2005: 2,051 complaints 2005 2006: 1,280 complaints 2007: 1,108 complaints 2007 2008: 734 complaints 2009: 138 complaints 2009 2010: 118 complaints 2011: 1,639 complaints 2011 2012: 1,644 complaints 2013: 804 complaints 2013 2014: 2,378 complaints 2015: 1,362 complaints 2015 2016: 310 complaints 2017: 364 complaints 2017 2018: 854 complaints 2019: 368 complaints 2019 2020: 240 complaints 2021: 403 complaints 2021 403 2022: 261 complaints 2023: 389 complaints 2023 2024: 243 complaints 2025: 75 complaints 2025 2026: 22 complaints

2021: 403 complaints

View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981,028
19991,638
20001,447
2001883
20021,476
2003762
20041,295
20052,051
20061,280
20071,108
2008734
2009138
2010118
20111,639
20121,644
2013804
20142,378
20151,362
2016310
2017364
2018854
2019368
2020240
2021403
2022261
2023389
2024243
202575
202622

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

28% · 114 reports

Most commonly citing software and 12v/24v/48v battery.

CRASHFIRE
Show complaint excerpts

I started my car with my factory installed remote starter and 5 minutes later my car was engulfed in flames. This was a brand new car, and has been reported to Chrysler,.

NHTSA ODI report, 2022-05-24

Steering

25% · 102 reports
CRASHINJURY
Show complaint excerpts

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

NHTSA ODI report, 2023-12-21

Also filed under Air bags and forward collision avoidance

Engine

15% · 60 reports
CRASHFIREINJURY

Power train

14% · 57 reports
Show complaint excerpts

Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times.

NHTSA ODI report, 2026-08-04

Also filed under Fuel/propulsion system

Exterior lighting

10% · 42 reports

Most commonly citing headlights.

FIRE
Show complaint excerpts

I was driving back from the airport and as it began to get dark, it became apparent I had no headlights.

NHTSA ODI report, 2026-07-26

Safety timeline

12 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2021-10-28Exterior lighting21V797000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams.

    Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

  2. R
    2021-12-02Air bags21V873000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles.

    Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

  3. R
    2021-12-23Exterior lighting21V950000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable.

    Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

  4. R
    2021-12-28Back over prevention, visibility21V729000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying.

    Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

  5. R
    2022-04-07Child seat, seats22V180000 Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage.

    Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  6. R
    2022-06-23Engine and engine cooling22V284000 Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.

    Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

  7. R
    2023-06-06Steering23V352000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.

    Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  8. R
    2023-06-08Exterior lighting22V544000 Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate.

    Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  9. R
    2023-06-29Suspension23V413000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

    Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  10. R
    2023-08-31Back over prevention23V577000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.

    Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

  11. R
    2024-04-02Steering, suspension24V132000 Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.

    Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

  12. R
    2024-07-09Back over prevention24V436000 Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram...

    Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Buy-smart checklist

2021 Jeep Grand Cherokee — pre-purchase inspection

Inspect

  • Electrical system: 114 reports on file for this year.
  • Steering: 102 reports on file for this year.
  • Engine: 60 reports on file for this year.

Verify these recalls were completed

  • Recall 21V797000 · Exterior lighting
  • Recall 21V873000 · Air bags
  • Recall 21V950000 · Exterior lighting
  • Recall 21V729000 · Back over prevention, visibility
  • Recall 22V180000 · Child seat, seats
  • Recall 22V284000 · Engine and engine cooling
  • Recall 23V352000 · Steering
  • Recall 22V544000 · Exterior lighting
  • Recall 23V413000 · Suspension
  • Recall 23V577000 · Back over prevention
  • Recall 24V132000 · Steering, suspension
  • Recall 24V436000 · Back over prevention

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2021 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2021 Jeep Grand Cherokee is rated "better than typical".
What are the most common problems with the 2021 Jeep Grand Cherokee?
The most-reported component is electrical system, accounting for 28% of complaints on file.
How many recalls does the 2021 Jeep Grand Cherokee have?
12 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.