MYRModel Year Report

2021 Jeep Grand Cherokee

▲ Better than typical
2021 Jeep Grand Cherokee
BUILT 2026-09-02

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Jeep Grand Cherokee Bar chart of distinct NHTSA complaints filed per model year, 2021 highlighted. 1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1028 complaints 1999: 1638 complaints 1999 2000: 1447 complaints 2001: 883 complaints 2002: 1476 complaints 2003: 762 complaints 2004: 1294 complaints 2004 2005: 2051 complaints 2006: 1280 complaints 2007: 1108 complaints 2008: 733 complaints 2009: 138 complaints 2009 2010: 117 complaints 2011: 1639 complaints 2012: 1638 complaints 2013: 802 complaints 2014: 2373 complaints 2014 2015: 1355 complaints 2016: 308 complaints 2017: 364 complaints 2018: 850 complaints 2019: 362 complaints 2019 2020: 232 complaints 2021: 401 complaints 2021 2022: 257 complaints 2023: 380 complaints 2024: 239 complaints 2024 2025: 69 complaints 2026: 14 complaints 2026
2021: 401 complaints
View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981028
19991638
20001447
2001883
20021476
2003762
20041294
20052051
20061280
20071108
2008733
2009138
2010117
20111639
20121638
2013802
20142373
20151355
2016308
2017364
2018850
2019362
2020232
2021401
2022257
2023380
2024239
202569
202614

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ELECTRICAL SYSTEM 28%

28% of complaints: electrical system — 114 distinct reports on file, most commonly citing software and 12v/24v/48v battery.

CRASH FIRE
Show complaint excerpts

I started my car with my factory installed remote starter and 5 minutes later my car was engulfed in flames. This was a brand new car, and has been reported to Chrysler,.

NHTSA ODI report, 20220524

STEERING 25%

25% of complaints: steering — 102 distinct reports on file.

CRASH INJURY
Show complaint excerpts

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

NHTSA ODI report, 20231221

Also filed under AIR BAGS and FORWARD COLLISION AVOIDANCE

ENGINE 15%

15% of complaints: engine — 60 distinct reports on file.

CRASH FIRE INJURY
POWER TRAIN 14%

14% of complaints: power train — 57 distinct reports on file.

Show complaint excerpts

Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times.

NHTSA ODI report, 20260804

Also filed under FUEL/PROPULSION SYSTEM

EXTERIOR LIGHTING 10%

10% of complaints: exterior lighting — 42 distinct reports on file, most commonly citing headlights.

FIRE
Show complaint excerpts

I was driving back from the airport and as it began to get dark, it became apparent I had no headlights.

NHTSA ODI report, 20260726

SAFETY TIMELINE

R 20211028 — exterior lighting

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams.

Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

Campaign 21V797000 — check if this car was fixed

R 20211202 — air bags

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles.

Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

Campaign 21V873000 — check if this car was fixed

R 20211223 — exterior lighting

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable.

Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

Campaign 21V950000 — check if this car was fixed

R 20211228 — back over prevention, visibility

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying.

Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

Campaign 21V729000 — check if this car was fixed

R 20220407 — child seat, seats

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage.

Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Campaign 22V180000 — check if this car was fixed

R 20220623 — engine and engine cooling

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.

Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

Campaign 22V284000 — check if this car was fixed

R 20230606 — steering

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.

Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Campaign 23V352000 — check if this car was fixed

R 20230608 — exterior lighting

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate.

Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Campaign 22V544000 — check if this car was fixed

R 20230629 — suspension

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Campaign 23V413000 — check if this car was fixed

R 20230831 — back over prevention

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.

Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Campaign 23V577000 — check if this car was fixed

R 20240402 — steering, suspension

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.

Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Campaign 24V132000 — check if this car was fixed

R 20240709 — back over prevention

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram...

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Campaign 24V436000 — check if this car was fixed

BUY-SMART CHECKLIST

2021 Jeep Grand Cherokee — pre-purchase inspection

  • Test/inspect for electrical system issues (114 reports on file for this year).
  • Test/inspect for steering issues (102 reports on file for this year).
  • Test/inspect for engine issues (60 reports on file for this year).
  • Verify recall 21V797000 (exterior lighting) has been completed.
  • Verify recall 21V873000 (air bags) has been completed.
  • Verify recall 21V950000 (exterior lighting) has been completed.
  • Verify recall 21V729000 (back over prevention, visibility) has been completed.
  • Verify recall 22V180000 (child seat, seats) has been completed.
  • Verify recall 22V284000 (engine and engine cooling) has been completed.
  • Verify recall 23V352000 (steering) has been completed.
  • Verify recall 22V544000 (exterior lighting) has been completed.
  • Verify recall 23V413000 (suspension) has been completed.
  • Verify recall 23V577000 (back over prevention) has been completed.
  • Verify recall 24V132000 (steering, suspension) has been completed.
  • Verify recall 24V436000 (back over prevention) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2025 ▲ 2010 ▲ 2009

WORST YEARS

■ 2014 ■ 2005 ■ 1999

See all years ranked →

FAQ

Is the 2021 Jeep Grand Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2021 Jeep Grand Cherokee is rated "better than typical".

What are the most common problems with the 2021 Jeep Grand Cherokee?

The most-reported component is electrical system, accounting for 28% of complaints on file.

How many recalls does the 2021 Jeep Grand Cherokee have?

12 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.