2021 Jeep Grand Cherokee
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 403
- Recalls
- 12
- Investigations
- 0
- Top problem
- Electrical system
Campaigns on file for 2021
None on file
28% of complaints
Complaints per year
2021: 403 complaints
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1,028 |
| 1999 | 1,638 |
| 2000 | 1,447 |
| 2001 | 883 |
| 2002 | 1,476 |
| 2003 | 762 |
| 2004 | 1,295 |
| 2005 | 2,051 |
| 2006 | 1,280 |
| 2007 | 1,108 |
| 2008 | 734 |
| 2009 | 138 |
| 2010 | 118 |
| 2011 | 1,639 |
| 2012 | 1,644 |
| 2013 | 804 |
| 2014 | 2,378 |
| 2015 | 1,362 |
| 2016 | 310 |
| 2017 | 364 |
| 2018 | 854 |
| 2019 | 368 |
| 2020 | 240 |
| 2021 | 403 |
| 2022 | 261 |
| 2023 | 389 |
| 2024 | 243 |
| 2025 | 75 |
| 2026 | 22 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
28% · 114 reportsMost commonly citing software and 12v/24v/48v battery.
Show complaint excerpts
I started my car with my factory installed remote starter and 5 minutes later my car was engulfed in flames. This was a brand new car, and has been reported to Chrysler,.
NHTSA ODI report, 2022-05-24
Steering
25% · 102 reportsShow complaint excerpts
I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.
NHTSA ODI report, 2023-12-21
Also filed under Air bags and forward collision avoidance
Engine
15% · 60 reportsPower train
14% · 57 reportsShow complaint excerpts
Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times.
NHTSA ODI report, 2026-08-04
Also filed under Fuel/propulsion system
Exterior lighting
10% · 42 reportsMost commonly citing headlights.
Show complaint excerpts
I was driving back from the airport and as it began to get dark, it became apparent I had no headlights.
NHTSA ODI report, 2026-07-26
Safety timeline
12 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
-
R
2021-10-28Exterior lighting21V797000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams.
Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
-
R
2021-12-02Air bags21V873000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
-
R
2021-12-23Exterior lighting21V950000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
-
R
2021-12-28Back over prevention, visibility21V729000 Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying.
Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
-
R
2022-04-07Child seat, seats22V180000 Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
-
R
2022-06-23Engine and engine cooling22V284000 Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
-
R
2023-06-06Steering23V352000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
-
R
2023-06-08Exterior lighting22V544000 Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate.
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
-
R
2023-06-29Suspension23V413000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
-
R
2023-08-31Back over prevention23V577000 Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
-
R
2024-04-02Steering, suspension24V132000 Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
-
R
2024-07-09Back over prevention24V436000 Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram...
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Buy-smart checklist
2021 Jeep Grand Cherokee — pre-purchase inspection
Inspect
- Electrical system: 114 reports on file for this year.
- Steering: 102 reports on file for this year.
- Engine: 60 reports on file for this year.
Verify these recalls were completed
- Recall 21V797000 · Exterior lighting
- Recall 21V873000 · Air bags
- Recall 21V950000 · Exterior lighting
- Recall 21V729000 · Back over prevention, visibility
- Recall 22V180000 · Child seat, seats
- Recall 22V284000 · Engine and engine cooling
- Recall 23V352000 · Steering
- Recall 22V544000 · Exterior lighting
- Recall 23V413000 · Suspension
- Recall 23V577000 · Back over prevention
- Recall 24V132000 · Steering, suspension
- Recall 24V436000 · Back over prevention
Other years of this model
See all years ranked →FAQ
- Is the 2021 Jeep Grand Cherokee reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2021 Jeep Grand Cherokee is rated "better than typical".
- What are the most common problems with the 2021 Jeep Grand Cherokee?
- The most-reported component is electrical system, accounting for 28% of complaints on file.
- How many recalls does the 2021 Jeep Grand Cherokee have?
- 12 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.