MYRModel Year Report

2020 Jeep Grand Cherokee

▲ Better than typical
2020 Jeep Grand Cherokee
BUILT 2026-09-02

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Jeep Grand Cherokee Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1028 complaints 1999: 1638 complaints 1999 2000: 1447 complaints 2001: 883 complaints 2002: 1476 complaints 2003: 762 complaints 2004: 1294 complaints 2004 2005: 2051 complaints 2006: 1280 complaints 2007: 1108 complaints 2008: 733 complaints 2009: 138 complaints 2009 2010: 117 complaints 2011: 1639 complaints 2012: 1638 complaints 2013: 802 complaints 2014: 2373 complaints 2014 2015: 1355 complaints 2016: 308 complaints 2017: 364 complaints 2018: 850 complaints 2019: 362 complaints 2019 2020: 232 complaints 2020 2021: 401 complaints 2022: 257 complaints 2023: 380 complaints 2024: 239 complaints 2024 2025: 69 complaints 2026: 14 complaints 2026
2020: 232 complaints
View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981028
19991638
20001447
2001883
20021476
2003762
20041294
20052051
20061280
20071108
2008733
2009138
2010117
20111639
20121638
2013802
20142373
20151355
2016308
2017364
2018850
2019362
2020232
2021401
2022257
2023380
2024239
202569
202614

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ELECTRICAL SYSTEM 30%

30% of complaints: electrical system — 70 distinct reports on file, most commonly citing speedometer/odometer and 12v/24v/48v battery.

CRASH
Show complaint excerpts

On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display.

NHTSA ODI report, 20260809

Also filed under ENGINE

The uconnect touch screen is delaminating. It is causing issues with being able to use the backup camera with accuracy because the delamination causes a visual distortion.

NHTSA ODI report, 20260717

ENGINE 22%

22% of complaints: engine — 50 distinct reports on file.

FIRE
Show complaint excerpts

I am submitting this complaint to report a serious safety concern involving my 2020 Jeep Grand Cherokee. At approximately 44,000–45,000 miles, the vehicle suffered a catastrophic engine failure.

NHTSA ODI report, 20260809

I am reporting a potential safety issue involving my 2020 Jeep Grand Cherokee Limited X. The vehicle developed a condition in which it would not stay running.

NHTSA ODI report, 20260717

Also filed under UNKNOWN OR OTHER

POWER TRAIN 17%

17% of complaints: power train — 39 distinct reports on file.

CRASH FIRE INJURY
FUEL/PROPULSION SYSTEM 7%

7% of complaints: fuel/propulsion system — 17 distinct reports on file.

CRASH FIRE
AIR BAGS 7%

7% of complaints: air bags — 17 distinct reports on file.

CRASH INJURY
Show complaint excerpts

The contact owned a 2020 Jeep Grand Cherokee. The contact stated that while his wife was driving 55 MPH, she collided with a Ford F-150 that ran a red light and entered the lane aggressively. The air bags did not deploy.

NHTSA ODI report, 20230914

SAFETY TIMELINE

R 20200427 — back over prevention

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge...

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.

Campaign 20V191000 — check if this car was fixed

I 20230317 — EA (open)

High pressure fuel pump failure

R 20231031 — engine and engine cooling

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023.

Campaign 23V411000 — check if this car was fixed

R 20240111 — fuel system, diesel

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022.

Campaign 22V406000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Jeep Grand Cherokee — pre-purchase inspection

  • Test/inspect for electrical system issues (70 reports on file for this year).
  • Test/inspect for engine issues (50 reports on file for this year).
  • Test/inspect for power train issues (39 reports on file for this year).
  • Verify recall 20V191000 (back over prevention) has been completed.
  • Verify recall 23V411000 (engine and engine cooling) has been completed.
  • Verify recall 22V406000 (fuel system, diesel) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2025 ▲ 2010 ▲ 2009

WORST YEARS

■ 2014 ■ 2005 ■ 1999

See all years ranked →

FAQ

Is the 2020 Jeep Grand Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Jeep Grand Cherokee is rated "better than typical".

What are the most common problems with the 2020 Jeep Grand Cherokee?

The most-reported component is electrical system, accounting for 30% of complaints on file.

How many recalls does the 2020 Jeep Grand Cherokee have?

3 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.