2019 Jeep Grand Cherokee
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1028 |
| 1999 | 1638 |
| 2000 | 1447 |
| 2001 | 883 |
| 2002 | 1476 |
| 2003 | 762 |
| 2004 | 1294 |
| 2005 | 2051 |
| 2006 | 1280 |
| 2007 | 1108 |
| 2008 | 733 |
| 2009 | 138 |
| 2010 | 117 |
| 2011 | 1639 |
| 2012 | 1638 |
| 2013 | 802 |
| 2014 | 2373 |
| 2015 | 1355 |
| 2016 | 308 |
| 2017 | 364 |
| 2018 | 850 |
| 2019 | 362 |
| 2020 | 232 |
| 2021 | 401 |
| 2022 | 257 |
| 2023 | 380 |
| 2024 | 239 |
| 2025 | 69 |
| 2026 | 14 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
32% of complaints: service brakes — 116 distinct reports on file, most commonly citing hydraulic and air.
CRASH FIRE INJURYShow complaint excerpts
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while pulling into a parking space and pressing the brake pedal the braking system malfunctioned causing and the vehicle accelerated forward and crashed into two parked vehicles.
NHTSA ODI report, 20240305
Also filed under POWER TRAIN
TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE.
NHTSA ODI report, 20190429
23% of complaints: electrical system — 82 distinct reports on file, most commonly citing body control module/bcm.
17% of complaints: engine — 62 distinct reports on file.
CRASH INJURYShow complaint excerpts
Component Failure & Inspection: The engine water pump assembly failed. This specific failure is a documented factory defect explicitly covered under manufacturer Technical Service Bulletin (TSB) #9100212 and tracked under NHTSA ID #10244344.
NHTSA ODI report, 20260819
2019 Jeep grand Cherokee, noticed to have leaking water pump, engine showed no signs of overheating. Water pump and thermostat changed due to a small fluctuating of temp gauge but never over the half way mark.
NHTSA ODI report, 20260723
12% of complaints: power train — 45 distinct reports on file.
CRASH5% of complaints: air bags — 19 distinct reports on file, most commonly citing front passenger and occupant classification.
CRASH FIRE INJURYShow complaint excerpts
VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN.
NHTSA ODI report, 20191027
SAFETY TIMELINE
Active Head Rest Inadvertent Deployment
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge...
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.
Campaign 20V191000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down.
Remedy: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Campaign 20V183000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.
Campaign 20V699000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles.
Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed.
Campaign 22V426000 — check if this car was fixed
High pressure fuel pump failure
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023.
Campaign 23V411000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022.
Campaign 22V406000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles.
Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403.
Campaign 24V838000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Jeep Grand Cherokee — pre-purchase inspection
- Test/inspect for service brakes issues (116 reports on file for this year).
- Test/inspect for electrical system issues (82 reports on file for this year).
- Test/inspect for engine issues (62 reports on file for this year).
- Verify recall 20V191000 (back over prevention) has been completed.
- Verify recall 20V183000 (power train) has been completed.
- Verify recall 20V699000 (engine and engine cooling) has been completed.
- Verify recall 22V426000 (service brakes, hydraulic) has been completed.
- Verify recall 23V411000 (engine and engine cooling) has been completed.
- Verify recall 22V406000 (fuel system, diesel) has been completed.
- Verify recall 24V838000 (service brakes, hydraulic) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2019 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2019 Jeep Grand Cherokee is rated "better than typical".
What are the most common problems with the 2019 Jeep Grand Cherokee?
The most-reported component is service brakes, accounting for 32% of complaints on file.
How many recalls does the 2019 Jeep Grand Cherokee have?
7 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.