2016 Jeep Grand Cherokee
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1028 |
| 1999 | 1638 |
| 2000 | 1447 |
| 2001 | 883 |
| 2002 | 1476 |
| 2003 | 762 |
| 2004 | 1294 |
| 2005 | 2051 |
| 2006 | 1280 |
| 2007 | 1108 |
| 2008 | 733 |
| 2009 | 138 |
| 2010 | 117 |
| 2011 | 1639 |
| 2012 | 1638 |
| 2013 | 802 |
| 2014 | 2373 |
| 2015 | 1355 |
| 2016 | 308 |
| 2017 | 364 |
| 2018 | 850 |
| 2019 | 362 |
| 2020 | 232 |
| 2021 | 401 |
| 2022 | 257 |
| 2023 | 380 |
| 2024 | 239 |
| 2025 | 69 |
| 2026 | 14 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
25% of complaints: power train — 78 distinct reports on file, most commonly citing transfer case (4-wheel drive).
CRASH FIRE INJURYShow complaint excerpts
THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS.
NHTSA ODI report, 20160203
25% of complaints: engine — 76 distinct reports on file.
CRASH FIRE INJURY20% of complaints: electrical system — 61 distinct reports on file, most commonly citing software and 12v/24v/48v battery.
CRASH FIRE INJURY9% of complaints: fuel/propulsion system — 28 distinct reports on file.
CRASH FIRE INJURY8% of complaints: service brakes — 25 distinct reports on file, most commonly citing hydraulic.
CRASH FIRE INJURYShow complaint excerpts
WHILE DRIVING 30MPH ALONG WITH MODERATE TRAFFIC IN THE LEFT LANE OF THE MAIN ROAD IN A 25MPH ZONE AT 2:30PM ON A DRY 60 DEGREE DAY, THE LIGHT AT AN INTERSECTION TURNED RED AND TRAFFIC WAS STOPPING.
NHTSA ODI report, 20171112
Also filed under AIR BAGS
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016.
Remedy: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016.
Campaign 16V168000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Campaign 16V249000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant.
Remedy: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016.
Campaign 16V814000 — check if this car was fixed
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Active Head Rest Inadvertent Deployment
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines.
Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge.
Campaign 20V475000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available.
Campaign 20V699000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
High pressure fuel pump failure
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023.
Campaign 23V411000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022.
Campaign 22V406000 — check if this car was fixed
BUY-SMART CHECKLIST
2016 Jeep Grand Cherokee — pre-purchase inspection
- Test/inspect for power train issues (78 reports on file for this year).
- Test/inspect for engine issues (76 reports on file for this year).
- Test/inspect for electrical system issues (61 reports on file for this year).
- Verify recall 16V168000 (service brakes, hydraulic) has been completed.
- Verify recall 16V249000 (exterior lighting, power train) has been completed.
- Verify recall 16V814000 (fuel system, gasoline) has been completed.
- Verify recall 17E061000 (engine and engine cooling) has been completed.
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 20V475000 (engine and engine cooling) has been completed.
- Verify recall 20V699000 (engine and engine cooling) has been completed.
- Verify recall 23V411000 (engine and engine cooling) has been completed.
- Verify recall 22V406000 (fuel system, diesel) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2016 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Jeep Grand Cherokee is rated "better than typical".
What are the most common problems with the 2016 Jeep Grand Cherokee?
The most-reported component is power train, accounting for 25% of complaints on file.
How many recalls does the 2016 Jeep Grand Cherokee have?
9 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.