MYRModel Year Report

2011 Jeep Grand Cherokee

■ Significantly worse — known issue year
2011 Jeep Grand Cherokee
BUILT 2026-09-02

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Jeep Grand Cherokee Bar chart of distinct NHTSA complaints filed per model year, 2011 highlighted. 1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1028 complaints 1999: 1638 complaints 1999 2000: 1447 complaints 2001: 883 complaints 2002: 1476 complaints 2003: 762 complaints 2004: 1294 complaints 2004 2005: 2051 complaints 2006: 1280 complaints 2007: 1108 complaints 2008: 733 complaints 2009: 138 complaints 2009 2010: 117 complaints 2011: 1639 complaints 2011 2012: 1638 complaints 2013: 802 complaints 2014: 2373 complaints 2014 2015: 1355 complaints 2016: 308 complaints 2017: 364 complaints 2018: 850 complaints 2019: 362 complaints 2019 2020: 232 complaints 2021: 401 complaints 2022: 257 complaints 2023: 380 complaints 2024: 239 complaints 2024 2025: 69 complaints 2026: 14 complaints 2026
2011: 1639 complaints
View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981028
19991638
20001447
2001883
20021476
2003762
20041294
20052051
20061280
20071108
2008733
2009138
2010117
20111639
20121638
2013802
20142373
20151355
2016308
2017364
2018850
2019362
2020232
2021401
2022257
2023380
2024239
202569
202614

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ELECTRICAL SYSTEM 48%

48% of complaints: electrical system — 781 distinct reports on file, most commonly citing alternator/generator/regulator and wiring.

CRASH FIRE INJURY
Show complaint excerpts

The contact owned a 2011 Jeep Cherokee. The contact stated that while driving at 45 MPH around a bend in the roadway, the vehicle inadvertently lost all motive power.

NHTSA ODI report, 20240307

SERVICE BRAKES 21%

21% of complaints: service brakes — 351 distinct reports on file, most commonly citing hydraulic.

CRASH FIRE INJURY
Show complaint excerpts

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward.

NHTSA ODI report, 20240322

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO MAKE A SUDDEN STOP BY DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF TWO OTHER VEHICLES.

NHTSA ODI report, 20171128

Also filed under AIR BAGS

ENGINE 21%

21% of complaints: engine — 343 distinct reports on file.

CRASH FIRE INJURY
FUEL/PROPULSION SYSTEM 15%

15% of complaints: fuel/propulsion system — 247 distinct reports on file.

CRASH INJURY
POWER TRAIN 5%

5% of complaints: power train — 90 distinct reports on file, most commonly citing control module (tcm/pcm/tecm) and transfer case (4-wheel drive).

CRASH FIRE INJURY DEATH
Show complaint excerpts

OUR 2011 JEEP GRAND CHEROKEE HAS EXHIBITED MULTIPLE INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA). IT HAS OCCURRED TO MY WIFE, ONE OF OUR SONS WHO IS AND AEROSPACE ENGINEER AND MYSELF ON DIFFERENT DAYS AT DIFFERENT SPEEDS AND LOCATIONS.

NHTSA ODI report, 20120705

SAFETY TIMELINE

▮ 2011 — complaint volume: 1639
I 20130819 — PE (closed 20140114)

Headliner Fires

I 20140110 — EA (closed 20140812)

Headliner Fires

R 20140530 — service brakes, service brakes, hydraulic

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013.

Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure.

Campaign 14V154000 — check if this car was fixed

R 20140825 — electrical system

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013.

Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 14V391000 — check if this car was fixed

I 20140925 — DP (closed 20150724)

Totally Integrated Power Module Failure

R 20141219 — electrical system

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine.

Remedy: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 14V530000 — check if this car was fixed

I 20150501 — RQ (closed 20160706)

Post 14V-391 Headliner Fires

R 20160728 — electrical system, interior lighting

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012.

Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016.

Campaign 15V879000 — check if this car was fixed

R 20171110 — service brakes, service brakes, hydraulic

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles.

Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 17V572000 — check if this car was fixed

I 20190909 — PE (closed 20260225)

Active Head Rest Inadvertent Deployment

R 20201210 — electrical system

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115.

Remedy: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019.

Campaign 19V813000 — check if this car was fixed

I 20210917 — EA (open)

Desiccated Air Bag Inflator Rupture

BUY-SMART CHECKLIST

2011 Jeep Grand Cherokee — pre-purchase inspection

  • Test/inspect for electrical system issues (781 reports on file for this year).
  • Test/inspect for service brakes issues (351 reports on file for this year).
  • Test/inspect for engine issues (343 reports on file for this year).
  • Verify recall 14V154000 (service brakes, service brakes, hydraulic) has been completed.
  • Verify recall 14V391000 (electrical system) has been completed.
  • Verify recall 14V530000 (electrical system) has been completed.
  • Verify recall 15V879000 (electrical system, interior lighting) has been completed.
  • Verify recall 17V572000 (service brakes, service brakes, hydraulic) has been completed.
  • Verify recall 19V813000 (electrical system) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2025 ▲ 2010 ▲ 2009

WORST YEARS

■ 2014 ■ 2005 ■ 1999

See all years ranked →

FAQ

Is the 2011 Jeep Grand Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2011 Jeep Grand Cherokee is rated "significantly worse".

What are the most common problems with the 2011 Jeep Grand Cherokee?

The most-reported component is electrical system, accounting for 48% of complaints on file.

How many recalls does the 2011 Jeep Grand Cherokee have?

6 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.