MYRModel Year Report

2011 Jeep Grand Cherokee

■ Significantly worse — known issue year
2011 Jeep Grand Cherokee
BUILT 2026-10-10

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
1,639
Recalls
6

Campaigns on file for 2011

Investigations
6

Opened by NHTSA

Top problem
Electrical system

48% of complaints

Complaints per year

1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1,028 complaints 1999: 1,638 complaints 1999 2000: 1,447 complaints 2001: 883 complaints 2002: 1,476 complaints 2003: 762 complaints 2004: 1,295 complaints 2004 2005: 2,051 complaints 2006: 1,280 complaints 2007: 1,108 complaints 2008: 734 complaints 2009: 138 complaints 2010: 118 complaints 2011: 1,639 complaints 2011 1,639 2012: 1,644 complaints 2013: 804 complaints 2014: 2,378 complaints 2015: 1,362 complaints 2016: 310 complaints 2017: 364 complaints 2018: 854 complaints 2019: 368 complaints 2019 2020: 240 complaints 2021: 403 complaints 2022: 261 complaints 2023: 389 complaints 2024: 243 complaints 2024 2025: 75 complaints 2026: 22 complaints
1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1992 1993: 562 complaints 1994: 609 complaints 1995: 723 complaints 1995 1996: 893 complaints 1997: 991 complaints 1998: 1,028 complaints 1998 1999: 1,638 complaints 2000: 1,447 complaints 2001: 883 complaints 2001 2002: 1,476 complaints 2003: 762 complaints 2004: 1,295 complaints 2004 2005: 2,051 complaints 2006: 1,280 complaints 2007: 1,108 complaints 2007 2008: 734 complaints 2009: 138 complaints 2010: 118 complaints 2011: 1,639 complaints 2011 1,639 2012: 1,644 complaints 2013: 804 complaints 2014: 2,378 complaints 2015: 1,362 complaints 2016: 310 complaints 2016 2017: 364 complaints 2018: 854 complaints 2019: 368 complaints 2019 2020: 240 complaints 2021: 403 complaints 2022: 261 complaints 2022 2023: 389 complaints 2024: 243 complaints 2025: 75 complaints 2025 2026: 22 complaints
1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1991 1992: 3 complaints 1993: 562 complaints 1993 1994: 609 complaints 1995: 723 complaints 1995 1996: 893 complaints 1997: 991 complaints 1997 1998: 1,028 complaints 1999: 1,638 complaints 1999 2000: 1,447 complaints 2001: 883 complaints 2001 2002: 1,476 complaints 2003: 762 complaints 2003 2004: 1,295 complaints 2005: 2,051 complaints 2005 2006: 1,280 complaints 2007: 1,108 complaints 2007 2008: 734 complaints 2009: 138 complaints 2009 2010: 118 complaints 2011: 1,639 complaints 2011 1,639 2012: 1,644 complaints 2013: 804 complaints 2013 2014: 2,378 complaints 2015: 1,362 complaints 2015 2016: 310 complaints 2017: 364 complaints 2017 2018: 854 complaints 2019: 368 complaints 2019 2020: 240 complaints 2021: 403 complaints 2021 2022: 261 complaints 2023: 389 complaints 2023 2024: 243 complaints 2025: 75 complaints 2025 2026: 22 complaints

2011: 1,639 complaints

View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981,028
19991,638
20001,447
2001883
20021,476
2003762
20041,295
20052,051
20061,280
20071,108
2008734
2009138
2010118
20111,639
20121,644
2013804
20142,378
20151,362
2016310
2017364
2018854
2019368
2020240
2021403
2022261
2023389
2024243
202575
202622

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

48% · 781 reports

Most commonly citing alternator/generator/regulator and wiring.

CRASHFIREINJURY
Show complaint excerpts

The contact owned a 2011 Jeep Cherokee. The contact stated that while driving at 45 MPH around a bend in the roadway, the vehicle inadvertently lost all motive power.

NHTSA ODI report, 2024-03-07

Service brakes

21% · 351 reports

Most commonly citing hydraulic.

CRASHFIREINJURY
Show complaint excerpts

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward.

NHTSA ODI report, 2024-03-22

Tl* the contact owned a 2011 Jeep Grand Cherokee. While driving approximately 60 MPH and attempting to make a sudden stop by depressing the brake pedal, the brakes failed. As a result, the vehicle crashed into the rear of two other vehicles.

NHTSA ODI report, 2017-11-28

Also filed under Air bags

Engine

21% · 343 reports
CRASHFIREINJURY

Fuel/propulsion system

15% · 247 reports
CRASHINJURY

Power train

5% · 90 reports

Most commonly citing control module (tcm/pcm/tecm) and transfer case (4-wheel drive).

CRASHFIREINJURYDEATH
Show complaint excerpts

Our 2011 Jeep grand cherokee has exhibited multiple instances of sudden unintended acceleration (Sua). It has occurred to my wife, one of our sons who is and aerospace engineer and myself on different days at different speeds and locations.

NHTSA ODI report, 2012-07-05

Safety timeline

6 recalls · 6 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. ▮
    2011Complaint volume 1,639 complaints filed for this model year.
  2. I
    2013-08-19Preliminary evaluationClosed 2014-01-14 Headliner Fires
  3. I
    2014-01-10Engineering analysisClosed 2014-08-12 Headliner Fires
  4. R
    2014-05-30Service brakes, service brakes, hydraulic14V154000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013.

    Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure.

    Check if this car was fixed →

  5. R
    2014-08-25Electrical system14V391000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013.

    Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403.

    Check if this car was fixed →

  6. I
    2014-09-25Defect petitionClosed 2015-07-24 Totally Integrated Power Module Failure
  7. R
    2014-12-19Electrical system14V530000 Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine.

    Remedy: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403.

    Check if this car was fixed →

  8. I
    2015-05-01Recall queryClosed 2016-07-06 Post 14V-391 Headliner Fires
  9. R
    2016-07-28Electrical system, interior lighting15V879000 Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012.

    Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016.

    Check if this car was fixed →

  10. R
    2017-11-10Service brakes, service brakes, hydraulic17V572000 Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles.

    Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.

    Check if this car was fixed →

  11. I
    2019-09-09Preliminary evaluationClosed 2026-02-25 Active Head Rest Inadvertent Deployment
  12. R
    2020-12-10Electrical system19V813000 Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115.

    Remedy: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019.

    Check if this car was fixed →

  13. I
    2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture

Buy-smart checklist

2011 Jeep Grand Cherokee — pre-purchase inspection

Inspect

  • Electrical system: 781 reports on file for this year.
  • Service brakes: 351 reports on file for this year.
  • Engine: 343 reports on file for this year.

Verify these recalls were completed

  • Recall 14V154000 · Service brakes, service brakes, hydraulic
  • Recall 14V391000 · Electrical system
  • Recall 14V530000 · Electrical system
  • Recall 15V879000 · Electrical system, interior lighting
  • Recall 17V572000 · Service brakes, service brakes, hydraulic
  • Recall 19V813000 · Electrical system
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2011 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Jeep Grand Cherokee is rated "significantly worse".
What are the most common problems with the 2011 Jeep Grand Cherokee?
The most-reported component is electrical system, accounting for 48% of complaints on file.
How many recalls does the 2011 Jeep Grand Cherokee have?
6 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.