2002 Jeep Grand Cherokee

◆ Worse than typical
2002 Jeep Grand Cherokee
BUILT 2026-09-02

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Jeep Grand Cherokee Bar chart of distinct NHTSA complaints filed per model year, 2002 highlighted. 1989: 5 complaints 1989 1990: 5 complaints 1991: 6 complaints 1992: 3 complaints 1993: 562 complaints 1994: 609 complaints 1994 1995: 723 complaints 1996: 893 complaints 1997: 991 complaints 1998: 1028 complaints 1999: 1638 complaints 1999 2000: 1447 complaints 2001: 883 complaints 2002: 1476 complaints 2002 2003: 762 complaints 2004: 1294 complaints 2004 2005: 2051 complaints 2006: 1280 complaints 2007: 1108 complaints 2008: 733 complaints 2009: 138 complaints 2009 2010: 117 complaints 2011: 1639 complaints 2012: 1638 complaints 2013: 802 complaints 2014: 2373 complaints 2014 2015: 1355 complaints 2016: 308 complaints 2017: 364 complaints 2018: 850 complaints 2019: 362 complaints 2019 2020: 232 complaints 2021: 401 complaints 2022: 257 complaints 2023: 380 complaints 2024: 239 complaints 2024 2025: 69 complaints 2026: 14 complaints 2026
2002: 1476 complaints
View as data table
YearComplaints
19895
19905
19916
19923
1993562
1994609
1995723
1996893
1997991
19981028
19991638
20001447
2001883
20021476
2003762
20041294
20052051
20061280
20071108
2008733
2009138
2010117
20111639
20121638
2013802
20142373
20151355
2016308
2017364
2018850
2019362
2020232
2021401
2022257
2023380
2024239
202569
202614

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

AIR BAGS 33%

33% of complaints: air bags — 488 distinct reports on file, most commonly citing frontal and side/window.

CRASH INJURY DEATH
Show complaint excerpts

WHILE DRIVING AT 52 MPH AN ACCIDENT OCCURRED. UPON IMPACT, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES TO DRIVER AND PASSENGER.

NHTSA ODI report, 20020227

I HAVE BEEN UNABLE TO GET RECALL R06 COMPLETED. ALL THE JEEP DEALERS SAID THAT THEY ARE UNABLE TO GET THE NEEDED PARTS. THEY ARE ON A NATIONAL RECALL LIST. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED ASAP.

NHTSA ODI report, 20250811

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was not yet available.

NHTSA ODI report, 20231002

VISIBILITY 23%

23% of complaints: visibility — 345 distinct reports on file, most commonly citing defroster/defogger/hvac system and fan/motor.

CRASH FIRE
SERVICE BRAKES 14%

14% of complaints: service brakes — 207 distinct reports on file, most commonly citing hydraulic and air.

CRASH FIRE INJURY DEATH
Show complaint excerpts

ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON THE TRANSITION FROM THE 5 N TO THE 55N. A CAR FROM THE LEFT LANE CUT INTO MY LANE TO TRY AND EXIT ONTO 4TH STREET.

NHTSA ODI report, 20200411

Also filed under VEHICLE SPEED CONTROL

ENGINE AND ENGINE COOLING 10%

10% of complaints: engine and engine cooling — 152 distinct reports on file, most commonly citing fan and cooling system.

CRASH FIRE INJURY
SEATS 6%

6% of complaints: seats — 91 distinct reports on file, most commonly citing seat heater/cooler and power adjust.

CRASH FIRE INJURY
Show complaint excerpts

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SMOKE WAS SMELLED INSIDE THE CABIN. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS NOTICED THAT SMOKE WAS COMING FROM THE FRONT DRIVER SEAT.

NHTSA ODI report, 20130130

SAFETY TIMELINE

R 20011008 — electrical system

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS

Remedy: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE A

Campaign 01V288000 — check if this car was fixed

I 20011101 — EA (closed 20021218)

ROLL-AWAY IN REVERSE WHEN PARKED

R 20011203 — engine and engine cooling

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF

Remedy: DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL B

Campaign 01V348000 — check if this car was fixed

R 20011224 — fuel system, gasoline

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING

Remedy: DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWN

Campaign 01V374000 — check if this car was fixed

2002 — complaint volume: 1476
R 20020304 — fuel system, gasoline

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTRO

Remedy: DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. O

Campaign 02V032000 — check if this car was fixed

R 20020429 — air bags

ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.

Remedy: DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED U

Campaign 02V099000 — check if this car was fixed

R 20020513 — fuel system, gasoline

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

Remedy: DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNER

Campaign 02V104000 — check if this car was fixed

R 20050125 — fuel system, gasoline

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DOD

Remedy: AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-305

Campaign 06E011000 — check if this car was fixed

I 20050713 — PE (closed 20051114)

ENGINE COOLING FAN BLADE FAILURE

I 20051114 — EA (closed 20060912)

FAN BLADE FAILURE (ENGINE COOLING FAN)

R 20060320 — service brakes, hydraulic

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAN

Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-32

Campaign 06E022000 — check if this car was fixed

R 20060509 — exterior lighting

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM

Remedy: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

Campaign 06E023000 — check if this car was fixed

R 20060904 — engine and engine cooling

ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

Remedy: DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Campaign 06V199000 — check if this car was fixed

R 20090511 — exterior lighting

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONF

Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Campaign 09E012000 — check if this car was fixed

R 20090728 — exterior lighting

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONF

Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Campaign 09E025000 — check if this car was fixed

I 20091106 — DP (closed 20100823)

Fuel Storage System Crash Related Fires

R 20091123 — seats

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 M

Remedy: DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Campaign 09V117000 — check if this car was fixed

I 20100823 — PE (closed 20120614)

Crash Related Fuel Tank Fires

I 20120612 — EA (closed 20141114)

Crash Related Fuel Tank Fires

R 20130913 — air bags

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured Febru

Remedy: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013.

Campaign 12V527000 — check if this car was fixed

I 20140529 — RQ (closed 20151113)

Jeep inadvertent air bag deployment

R 20151229 — air bags

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper...

Remedy: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040.

Campaign 15V046000 — check if this car was fixed

R Date not on file — exterior lighting

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES.

Remedy: TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

Campaign 06E064000 — check if this car was fixed

BUY-SMART CHECKLIST

2002 Jeep Grand Cherokee — pre-purchase inspection

  • Test/inspect for air bags issues (488 reports on file for this year).
  • Test/inspect for visibility issues (345 reports on file for this year).
  • Test/inspect for service brakes issues (207 reports on file for this year).
  • Verify recall 06E064000 (exterior lighting) has been completed.
  • Verify recall 01V288000 (electrical system) has been completed.
  • Verify recall 01V348000 (engine and engine cooling) has been completed.
  • Verify recall 01V374000 (fuel system, gasoline) has been completed.
  • Verify recall 02V032000 (fuel system, gasoline) has been completed.
  • Verify recall 02V099000 (air bags) has been completed.
  • Verify recall 02V104000 (fuel system, gasoline) has been completed.
  • Verify recall 06E011000 (fuel system, gasoline) has been completed.
  • Verify recall 06E022000 (service brakes, hydraulic) has been completed.
  • Verify recall 06E023000 (exterior lighting) has been completed.
  • Verify recall 06V199000 (engine and engine cooling) has been completed.
  • Verify recall 09E012000 (exterior lighting) has been completed.
  • Verify recall 09E025000 (exterior lighting) has been completed.
  • Verify recall 09V117000 (seats) has been completed.
  • Verify recall 12V527000 (air bags) has been completed.
  • Verify recall 15V046000 (air bags) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2025 ▲ 2010 ▲ 2009

WORST YEARS

■ 2014 ■ 2005 ■ 1999

See all years ranked →

FAQ

Is the 2002 Jeep Grand Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2002 Jeep Grand Cherokee is rated "worse than typical".

What are the most common problems with the 2002 Jeep Grand Cherokee?

The most-reported component is air bags, accounting for 33% of complaints on file.

How many recalls does the 2002 Jeep Grand Cherokee have?

16 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.