2000 Jeep Grand Cherokee
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1989 | 5 |
| 1990 | 5 |
| 1991 | 6 |
| 1992 | 3 |
| 1993 | 562 |
| 1994 | 609 |
| 1995 | 723 |
| 1996 | 893 |
| 1997 | 991 |
| 1998 | 1028 |
| 1999 | 1638 |
| 2000 | 1447 |
| 2001 | 883 |
| 2002 | 1476 |
| 2003 | 762 |
| 2004 | 1294 |
| 2005 | 2051 |
| 2006 | 1280 |
| 2007 | 1108 |
| 2008 | 733 |
| 2009 | 138 |
| 2010 | 117 |
| 2011 | 1639 |
| 2012 | 1638 |
| 2013 | 802 |
| 2014 | 2373 |
| 2015 | 1355 |
| 2016 | 308 |
| 2017 | 364 |
| 2018 | 850 |
| 2019 | 362 |
| 2020 | 232 |
| 2021 | 401 |
| 2022 | 257 |
| 2023 | 380 |
| 2024 | 239 |
| 2025 | 69 |
| 2026 | 14 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
33% of complaints: service brakes — 478 distinct reports on file, most commonly citing hydraulic and air.
CRASH FIRE INJURY13% of complaints: engine and engine cooling — 185 distinct reports on file, most commonly citing fan and engine.
FIRE INJURY12% of complaints: seats — 180 distinct reports on file, most commonly citing recliner and power adjust.
CRASH FIRE INJURYShow complaint excerpts
JANUARY 9 2018, THE HEATED SEAT IN MY NEWLY PURCHASED JEEP BURNT ME SO BADLY THAT 6 WEEKS LATER I STILL HAVENT HEALED COMPLETELY. I DO HAVE A PHOTOS OF INJURED AREA AND IT'S CURRENT CONDITION IS LAST PIC.
NHTSA ODI report, 20180216
MY VEHICLE HYDROPLANED AND DURING THE ACCIDENT, THE DRIVER'S SEAT BROKE OFF OF THE TRACKS AND I SUSTAINED A LACERATION TO THE BOTTOM OF MY RIGHT FOOT. I CONTACTED CHRYSLER ABOUT 2 WEEKS AFTER THE ACCIDENT TO REPORT WHAT HAPPENED.
NHTSA ODI report, 20021016
VEHICLE INVOLVED IN A REAR COLLISION OF 45 MPH IMPACT WHILE WAITING TO MAKE A LEFT TURN. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. ALSO, DRIVER'S SEATBACK REST COLLAPSED, CAUSING DRIVER TO LOSE CONTROL AND COLLIDE INTO ONCOMING TRAFFIC.
NHTSA ODI report, 20000313
Also filed under AIR BAGS
11% of complaints: power train — 166 distinct reports on file, most commonly citing automatic transmission and park/neutral start interlock switch.
CRASH FIRE INJURY9% of complaints: visibility — 129 distinct reports on file, most commonly citing defroster/defogger/hvac system and fan/motor.
FIRESAFETY TIMELINE
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
Remedy: DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Campaign 99V312000 — check if this car was fixed
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Campaign 99V343000 — check if this car was fixed
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Campaign 00V034000 — check if this car was fixed
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.
Remedy: DEALERS WILL REPLACE ANY FUEL TANKS BUILT IN THE SUSPECT TIME PERIOD. THE VEHICLE WILL BE INSPECTED AND IF THE BAR CODE ON THE FUEL TANK INDICATES THAT THE TANK WAS BUILT DURING THE SUSPECT PERIOD, I
Campaign 00V195000 — check if this car was fixed
ROLL-AWAY IN REVERSE WHEN PARKED
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Remedy: DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNER
Campaign 02V104000 — check if this car was fixed
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DOD
Remedy: AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-305
Campaign 06E011000 — check if this car was fixed
FAN BLADE FAILURE (ENGINE COOLING FAN)
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAN
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-32
Campaign 06E022000 — check if this car was fixed
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM
Remedy: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 — check if this car was fixed
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
Remedy: DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V199000 — check if this car was fixed
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONF
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 — check if this car was fixed
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONF
Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 — check if this car was fixed
Fuel Storage System Crash Related Fires
Crash Related Fuel Tank Fires
Crash Related Fuel Tank Fires
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES.
Remedy: TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 — check if this car was fixed
BUY-SMART CHECKLIST
2000 Jeep Grand Cherokee — pre-purchase inspection
- Test/inspect for service brakes issues (478 reports on file for this year).
- Test/inspect for engine and engine cooling issues (185 reports on file for this year).
- Test/inspect for seats issues (180 reports on file for this year).
- Verify recall 06E064000 (exterior lighting) has been completed.
- Verify recall 99V312000 (steering) has been completed.
- Verify recall 99V343000 (air bags) has been completed.
- Verify recall 00V034000 (seat belts) has been completed.
- Verify recall 00V195000 (fuel system, gasoline) has been completed.
- Verify recall 02V104000 (fuel system, gasoline) has been completed.
- Verify recall 06E011000 (fuel system, gasoline) has been completed.
- Verify recall 06E022000 (service brakes, hydraulic) has been completed.
- Verify recall 06E023000 (exterior lighting) has been completed.
- Verify recall 06V199000 (engine and engine cooling) has been completed.
- Verify recall 09E012000 (exterior lighting) has been completed.
- Verify recall 09E025000 (exterior lighting) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2000 Jeep Grand Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2000 Jeep Grand Cherokee is rated "worse than typical".
What are the most common problems with the 2000 Jeep Grand Cherokee?
The most-reported component is service brakes, accounting for 33% of complaints on file.
How many recalls does the 2000 Jeep Grand Cherokee have?
12 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.