2021 Chrysler Pacifica
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 1 |
| 2004 | 896 |
| 2005 | 1244 |
| 2006 | 726 |
| 2007 | 326 |
| 2008 | 102 |
| 2016 | 2 |
| 2017 | 1502 |
| 2018 | 856 |
| 2019 | 304 |
| 2020 | 165 |
| 2021 | 363 |
| 2022 | 203 |
| 2023 | 150 |
| 2024 | 41 |
| 2025 | 26 |
| 2026 | 9 |
| 2027 | 0 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
40% of complaints: electrical system — 147 distinct reports on file, most commonly citing accessory and propulsion system.
CRASH FIRE INJURYShow complaint excerpts
I was backing out of the driveway. I had all the safety features on, and I was checking my surroundings. Typically, the blind spot and front sensors would alert me to dangers.
NHTSA ODI report, 20250114
Also filed under FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V362000 (Electrical System); however, the part for the recall repair was unavailable.
NHTSA ODI report, 20260724
The High Voltage (HV) Battery System and associated safety isolation circuits failed.
NHTSA ODI report, 20260712
39% of complaints: engine — 140 distinct reports on file.
CRASH INJURY33% of complaints: power train — 119 distinct reports on file.
CRASH INJURYShow complaint excerpts
This 2021 Chrysler Pacifica Hybrid has a severe and recurring history of catastrophic high-voltage hybrid powertrain and transmission failures that cause a sudden loss of motive power while driving, presenting an immediate safety hazard.
NHTSA ODI report, 20260728
20% of complaints: fuel/propulsion system — 74 distinct reports on file.
CRASH INJURY8% of complaints: back over prevention — 30 distinct reports on file, most commonly citing warnings and rearview system braking.
Show complaint excerpts
I took the van to get the safety recall done in 2026, Feb 25. For the rear view back up camera. I took it to the same dealership that I bought the car from, Jones Junction.
NHTSA ODI report, 20260713
SAFETY TIMELINE
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Campaign 24V793000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 22V181000 — check if this car was fixed
Transmission fault leading to loss of motive power
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.
Campaign 23V010000 — check if this car was fixed
Loss of motive power due to an internal wiring connector short.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram...
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 24V436000 — check if this car was fixed
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Campaign 25V877000 — check if this car was fixed
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Campaign 25V876000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software.
Campaign 26V362000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Chrysler Pacifica — pre-purchase inspection
- Test/inspect for electrical system issues (147 reports on file for this year).
- Test/inspect for engine issues (140 reports on file for this year).
- Test/inspect for power train issues (119 reports on file for this year).
- Verify recall 24V793000 (air bags) has been completed.
- Verify recall 22V181000 (seats) has been completed.
- Verify recall 23V010000 (electrical system, hybrid propulsion system) has been completed.
- Verify recall 24V436000 (back over prevention) has been completed.
- Verify recall 25V877000 (equipment adaptive/mobility) has been completed.
- Verify recall 25V876000 (equipment adaptive/mobility) has been completed.
- Verify recall 26V362000 (electrical system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2021 Chrysler Pacifica reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2021 Chrysler Pacifica is rated "typical".
What are the most common problems with the 2021 Chrysler Pacifica?
The most-reported component is electrical system, accounting for 40% of complaints on file.
How many recalls does the 2021 Chrysler Pacifica have?
7 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.