2017 Chrysler Pacifica

■ Significantly worse — known issue year
2017 Chrysler Pacifica
BUILT 2026-10-10

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
1,521
Recalls
11

Campaigns on file for 2017

Investigations
3

Opened by NHTSA

Top problem
Engine

34% of complaints

Complaints per year

2003: 1 complaint 2003 2004: 896 complaints 2005: 1,244 complaints 2006: 726 complaints 2006 2007: 326 complaints 2008: 102 complaints 2016: 2 complaints 2017: 1,521 complaints 2017 1,521 2018: 876 complaints 2019: 313 complaints 2020: 170 complaints 2021: 372 complaints 2022: 212 complaints 2022 2023: 153 complaints 2024: 44 complaints 2025: 26 complaints 2025 2026: 10 complaints 2027: 1 complaint
2003: 1 complaint 2003 2004: 896 complaints 2005: 1,244 complaints 2005 2006: 726 complaints 2007: 326 complaints 2007 2008: 102 complaints 2016: 2 complaints 2017: 1,521 complaints 2017 1,521 2018: 876 complaints 2019: 313 complaints 2020: 170 complaints 2020 2021: 372 complaints 2022: 212 complaints 2022 2023: 153 complaints 2024: 44 complaints 2024 2025: 26 complaints 2026: 10 complaints 2026 2027: 1 complaint
2003: 1 complaint 2003 2004: 896 complaints 2004 2005: 1,244 complaints 2005 2006: 726 complaints 2006 2007: 326 complaints 2007 2008: 102 complaints 2008 2016: 2 complaints 2016 2017: 1,521 complaints 2017 1,521 2018: 876 complaints 2018 2019: 313 complaints 2019 2020: 170 complaints 2020 2021: 372 complaints 2021 2022: 212 complaints 2022 2023: 153 complaints 2023 2024: 44 complaints 2024 2025: 26 complaints 2025 2026: 10 complaints 2026 2027: 1 complaint 2027

2017: 1,521 complaints

View as data table
YearComplaints
20031
2004896
20051,244
2006726
2007326
2008102
20162
20171,521
2018876
2019313
2020170
2021372
2022212
2023153
202444
202526
202610
20271

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Engine

34% · 522 reports
CRASHFIREINJURY
Show complaint excerpts

While driving, the vehicle unexpectedly shut off without warning. The engine stalled while the vehicle was in motion, causing an immediate loss of acceleration and power and creating a serious safety hazard in traffic.

NHTSA ODI report, 2026-07-29

While driving, the engine stalled and produced a cranking noise. Subsequently, the display screen turned black. Currently, I am experiencing a problem where I cannot turn off the vehicle or shift gears, rendering it immobilized.

NHTSA ODI report, 2026-07-22

Power train

31% · 468 reports

Most commonly citing automatic transmission.

CRASHFIREINJURY

Electrical system

26% · 390 reports

Most commonly citing 12v/24v/48v battery and software.

CRASHFIREINJURY
Show complaint excerpts

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye.

NHTSA ODI report, 2023-11-23

Steering

18% · 278 reports
CRASHINJURY
Show complaint excerpts

The vehicle exhibits an intermittent, completely silent sticking and binding sensation in the steering wheel during gradual turns at highway speeds (occurring across all speeds between 20–80 MPH).

NHTSA ODI report, 2026-07-24

The steering sticks when at highway speeds on curves. It can be made available for inspection upon request. Our safety is at risk when it sticks because over correction can make us flip the vehicle or collide with other drivers.

NHTSA ODI report, 2026-07-09

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the steering wheel would stick when turned approximately to the one o'clock position, requiring to be jerked to operate as intended.

NHTSA ODI report, 2026-07-08

Vehicle speed control

6% · 89 reports

Most commonly citing cruise control.

CRASHINJURY
Show complaint excerpts

Date of incident 11/29/2017: we have a 2017 Chrysler pacific with 17,000 miles. While pulling into a parking spot the vehicle accelerated on its own, causing a minor collision. Chrysler dealership did a scan and found no error codes.

NHTSA ODI report, 2017-12-05

On 11-15-17 my wife was driving our 2017 Pacifica, when she was parking (Pulling in) it suddenly accelerated and hit a pole. I had the dealership do a scan code and there were no error codes.

NHTSA ODI report, 2017-11-21

Tl* the contact leased a 2017 Chrysler Pacifica. The contact stated that the accelerator pedal was stuck several times when applied, and the brakes failed to respond when the pedal was depressed.

NHTSA ODI report, 2017-04-25

Also filed under Service brakes

Safety timeline

11 recalls · 3 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2016-07-14Seat belts16V490000 Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016.

    Remedy: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016.

  2. ▮
    2017Complaint volume 1,521 complaints filed for this model year.
  3. R
    2017-07-03Service brakes, hydraulic17V342000 Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility.

    Remedy: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

  4. R
    2017-08-14Power train17V482000 Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI.

    Remedy: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

  5. R
    2017-10-26Seat belts17V542000 Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option.

    Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.

  6. I
    2017-12-01Defect petitionClosed 2018-03-01 Stall/Loss of Motive Power
  7. R
    2018-03-07Electrical system, engine and engine cooling18V049000 Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

    Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

  8. R
    2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...

    Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

  9. R
    2018-07-09Electrical system, equipment18V395000 Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool.

    Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

  10. R
    2018-08-09Electrical system18V524000 Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and...

    Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

  11. R
    2019-05-24Electrical system19V348000 Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019.

  12. R
    2023-02-23Electrical system, hybrid propulsion system23V010000 Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.

  13. I
    2024-01-16Recall queryOpen Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
  14. I
    2025-09-05Preliminary evaluationOpen Intermittent Loss of Electric Power Steering
  15. R
    2026-02-05Equipment adaptive/mobility25V876000 Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Buy-smart checklist

2017 Chrysler Pacifica — pre-purchase inspection

Inspect

  • Engine: 522 reports on file for this year.
  • Power train: 468 reports on file for this year.
  • Electrical system: 390 reports on file for this year.

Verify these recalls were completed

  • Recall 16V490000 · Seat belts
  • Recall 17V342000 · Service brakes, hydraulic
  • Recall 17V482000 · Power train
  • Recall 17V542000 · Seat belts
  • Recall 18V049000 · Electrical system, engine and engine cooling
  • Recall 18V332000 · Electrical system, vehicle speed control
  • Recall 18V395000 · Electrical system, equipment
  • Recall 18V524000 · Electrical system
  • Recall 19V348000 · Electrical system
  • Recall 23V010000 · Electrical system, hybrid propulsion system
  • Recall 25V876000 · Equipment adaptive/mobility

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2017 Chrysler Pacifica reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Chrysler Pacifica is rated "significantly worse".
What are the most common problems with the 2017 Chrysler Pacifica?
The most-reported component is engine, accounting for 34% of complaints on file.
How many recalls does the 2017 Chrysler Pacifica have?
11 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.