2017 Chrysler Pacifica
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 1 |
| 2004 | 896 |
| 2005 | 1244 |
| 2006 | 726 |
| 2007 | 326 |
| 2008 | 102 |
| 2016 | 2 |
| 2017 | 1502 |
| 2018 | 856 |
| 2019 | 304 |
| 2020 | 165 |
| 2021 | 363 |
| 2022 | 203 |
| 2023 | 150 |
| 2024 | 41 |
| 2025 | 26 |
| 2026 | 9 |
| 2027 | 0 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
35% of complaints: engine — 520 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
While driving, the vehicle unexpectedly shut off without warning. The engine stalled while the vehicle was in motion, causing an immediate loss of acceleration and power and creating a serious safety hazard in traffic.
NHTSA ODI report, 20260729
While driving, the engine stalled and produced a cranking noise. Subsequently, the display screen turned black. Currently, I am experiencing a problem where I cannot turn off the vehicle or shift gears, rendering it immobilized.
NHTSA ODI report, 20260722
31% of complaints: power train — 468 distinct reports on file, most commonly citing automatic transmission.
CRASH FIRE INJURY26% of complaints: electrical system — 387 distinct reports on file, most commonly citing 12v/24v/48v battery and software.
CRASH FIRE INJURYShow complaint excerpts
Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye.
NHTSA ODI report, 20231123
18% of complaints: steering — 265 distinct reports on file.
CRASH INJURYShow complaint excerpts
The vehicle exhibits an intermittent, completely silent sticking and binding sensation in the steering wheel during gradual turns at highway speeds (occurring across all speeds between 20â80 MPH).
NHTSA ODI report, 20260724
The steering sticks when at highway speeds on curves. It can be made available for inspection upon request. Our safety is at risk when it sticks because over correction can make us flip the vehicle or collide with other drivers.
NHTSA ODI report, 20260709
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the steering wheel would stick when turned approximately to the one o'clock position, requiring to be jerked to operate as intended.
NHTSA ODI report, 20260708
6% of complaints: vehicle speed control — 89 distinct reports on file, most commonly citing cruise control.
CRASH INJURYShow complaint excerpts
DATE OF INCIDENT 11/29/2017: WE HAVE A 2017 CHRYSLER PACIFIC WITH 17,000 MILES. WHILE PULLING INTO A PARKING SPOT THE VEHICLE ACCELERATED ON ITS OWN, CAUSING A MINOR COLLISION. CHRYSLER DEALERSHIP DID A SCAN AND FOUND NO ERROR CODES.
NHTSA ODI report, 20171205
ON 11-15-17 MY WIFE WAS DRIVING OUR 2017 PACIFICA, WHEN SHE WAS PARKING (PULLING IN) IT SUDDENLY ACCELERATED AND HIT A POLE. I HAD THE DEALERSHIP DO A SCAN CODE AND THERE WERE NO ERROR CODES.
NHTSA ODI report, 20171121
TL* THE CONTACT LEASED A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS STUCK SEVERAL TIMES WHEN APPLIED, AND THE BRAKES FAILED TO RESPOND WHEN THE PEDAL WAS DEPRESSED.
NHTSA ODI report, 20170425
Also filed under SERVICE BRAKES
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016.
Campaign 16V490000 — check if this car was fixed
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility.
Remedy: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Campaign 17V342000 — check if this car was fixed
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI.
Remedy: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Campaign 17V482000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option.
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 17V542000 — check if this car was fixed
Stall/Loss of Motive Power
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Campaign 18V049000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Campaign 18V395000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and...
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019.
Campaign 19V348000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.
Campaign 23V010000 — check if this car was fixed
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Intermittent Loss of Electric Power Steering
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Campaign 25V876000 — check if this car was fixed
BUY-SMART CHECKLIST
2017 Chrysler Pacifica — pre-purchase inspection
- Test/inspect for engine issues (520 reports on file for this year).
- Test/inspect for power train issues (468 reports on file for this year).
- Test/inspect for electrical system issues (387 reports on file for this year).
- Verify recall 16V490000 (seat belts) has been completed.
- Verify recall 17V342000 (service brakes, hydraulic) has been completed.
- Verify recall 17V482000 (power train) has been completed.
- Verify recall 17V542000 (seat belts) has been completed.
- Verify recall 18V049000 (electrical system, engine and engine cooling) has been completed.
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 18V395000 (electrical system, equipment) has been completed.
- Verify recall 18V524000 (electrical system) has been completed.
- Verify recall 19V348000 (electrical system) has been completed.
- Verify recall 23V010000 (electrical system, hybrid propulsion system) has been completed.
- Verify recall 25V876000 (equipment adaptive/mobility) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2017 Chrysler Pacifica reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Chrysler Pacifica is rated "significantly worse".
What are the most common problems with the 2017 Chrysler Pacifica?
The most-reported component is engine, accounting for 35% of complaints on file.
How many recalls does the 2017 Chrysler Pacifica have?
11 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.