2023 Chrysler Pacifica
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 1 |
| 2004 | 896 |
| 2005 | 1244 |
| 2006 | 726 |
| 2007 | 326 |
| 2008 | 102 |
| 2016 | 2 |
| 2017 | 1473 |
| 2018 | 817 |
| 2019 | 289 |
| 2020 | 162 |
| 2021 | 346 |
| 2022 | 190 |
| 2023 | 136 |
| 2024 | 37 |
| 2025 | 22 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
33% of complaints: engine — 45 distinct reports on file.
Show complaint excerpts
1. Engine Light and the "A" warning light stay on while driving. 2. It's unsafe with family in the car; fear it will shut off on the highway. 3. yes, the dealer has agreed its a defeated part causing the engine to light to come on 4.
NHTSA ODI report, 20230623
29% of complaints: electrical system — 39 distinct reports on file.
Show complaint excerpts
2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic
NHTSA ODI report, 20230708
26% of complaints: power train — 35 distinct reports on file.
24% of complaints: air bags — 33 distinct reports on file.
CRASHShow complaint excerpts
On September 5, 2025 I took my vehicle to be serviced at Earnhardt Dodge in Gilbert AZ. I informed the service attendant that I believed there might be a recall on my air bags.
NHTSA ODI report, 20251013
10% of complaints: fuel/propulsion system — 14 distinct reports on file.
SAFETY TIMELINE
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Campaign 24V793000 — check if this car was fixed
Transmission fault leading to loss of motive power
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.
Campaign 23V010000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Remedy: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
Campaign 23V500000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023.
Campaign 23V753000 — check if this car was fixed
Loss of motive power due to an internal wiring connector short.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep...
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 24V199000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram...
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 24V436000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display.
Remedy: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
Campaign 25V388000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403.
Campaign 25V302000 — check if this car was fixed
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Campaign 25V877000 — check if this car was fixed
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Campaign 25V876000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams.
Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403.
Campaign 26V189000 — check if this car was fixed
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026.
Campaign 26V296000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403.
Campaign 26V327000 — check if this car was fixed
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Remedy: Dealers will replace the spring, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Campaign 26V358000 — check if this car was fixed
BUY-SMART CHECKLIST
2023 Chrysler Pacifica — pre-purchase inspection
- Test/inspect for engine issues (45 reports on file for this year).
- Test/inspect for electrical system issues (39 reports on file for this year).
- Test/inspect for power train issues (35 reports on file for this year).
- Verify recall 26V327000 (back over prevention) has been completed.
- Verify recall 26V358000 (air bags) has been completed.
- Verify recall 24V793000 (air bags) has been completed.
- Verify recall 23V010000 (electrical system, hybrid propulsion system) has been completed.
- Verify recall 23V500000 (fuel system, gasoline) has been completed.
- Verify recall 23V753000 (electrical system) has been completed.
- Verify recall 24V199000 (air bags, steering) has been completed.
- Verify recall 24V436000 (back over prevention) has been completed.
- Verify recall 25V388000 (back over prevention, equipment) has been completed.
- Verify recall 25V302000 (air bags) has been completed.
- Verify recall 25V877000 (equipment adaptive/mobility) has been completed.
- Verify recall 25V876000 (equipment adaptive/mobility) has been completed.
- Verify recall 26V189000 (air bags) has been completed.
- Verify recall 26V296000 (equipment adaptive/mobility) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 Chrysler Pacifica reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Chrysler Pacifica is rated "better than typical".
What are the most common problems with the 2023 Chrysler Pacifica?
The most-reported component is engine, accounting for 33% of complaints on file.
How many recalls does the 2023 Chrysler Pacifica have?
14 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.