2019 Chrysler Pacifica
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 1 |
| 2004 | 896 |
| 2005 | 1244 |
| 2006 | 726 |
| 2007 | 326 |
| 2008 | 102 |
| 2016 | 2 |
| 2017 | 1473 |
| 2018 | 817 |
| 2019 | 289 |
| 2020 | 162 |
| 2021 | 346 |
| 2022 | 190 |
| 2023 | 136 |
| 2024 | 37 |
| 2025 | 22 |
| 2026 | 5 |
KNOWN PROBLEM AREAS
31% of complaints: electrical system — 91 distinct reports on file.
CRASH FIRE INJURY26% of complaints: engine — 76 distinct reports on file.
FIRE22% of complaints: power train — 65 distinct reports on file.
CRASHShow complaint excerpts
WHILE MY WIFE WAS SITTING IN THE CAR WITH THE CAR RUNNING IN PARK THE CAR BEGAN TO GO IN REVERSE AND IT STARTED TO ACCELERATE AND BRAKES DIDNT WORK AND CAR CRASHED INTO A FENCE AND SHED.
NHTSA ODI report, 20190502
18% of complaints: service brakes — 51 distinct reports on file.
CRASH FIREShow complaint excerpts
1. Brakes give way and cannot stop car until halfway into intersection. Brake is metal to metal. Hear clanking soundâ¦â¦â¦. Also 2. When stepping on brake, car speeds up. Iâve had 2 accidents by rear ending car in front of me.
NHTSA ODI report, 20250711
12% of complaints: steering — 36 distinct reports on file.
CRASHShow complaint excerpts
WHILE MY WIFE WAS SITTING IN THE CAR WITH THE CAR RUNNING IN PARK THE CAR BEGAN TO GO IN REVERSE AND IT STARTED TO ACCELERATE AND BRAKES DIDNT WORK AND CAR CRASHED INTO A FENCE AND SHED.
NHTSA ODI report, 20190502
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and...
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019.
Campaign 19V348000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Campaign 19V886000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge...
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.
Campaign 20V191000 — check if this car was fixed
Transmission fault leading to loss of motive power
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.
Campaign 23V010000 — check if this car was fixed
Loss of motive power due to an internal wiring connector short.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles...
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Campaign 25V876000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403.
Campaign 26V327000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Chrysler Pacifica — pre-purchase inspection
- Test/inspect for electrical system issues (91 reports on file for this year).
- Test/inspect for engine issues (76 reports on file for this year).
- Test/inspect for power train issues (65 reports on file for this year).
- Verify recall 26V327000 (back over prevention) has been completed.
- Verify recall 18V524000 (electrical system) has been completed.
- Verify recall 19V348000 (electrical system) has been completed.
- Verify recall 19V886000 (back over prevention, equipment) has been completed.
- Verify recall 20V191000 (back over prevention) has been completed.
- Verify recall 23V010000 (electrical system, hybrid propulsion system) has been completed.
- Verify recall 25V876000 (equipment adaptive/mobility) has been completed.
OTHER YEARS OF THIS MODEL
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WORST YEARS
FAQ
Is the 2019 Chrysler Pacifica reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2019 Chrysler Pacifica is rated "typical".
What are the most common problems with the 2019 Chrysler Pacifica?
The most-reported component is electrical system, accounting for 31% of complaints on file.
How many recalls does the 2019 Chrysler Pacifica have?
7 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.