2021 Chrysler Pacifica Plug-IN Hybrid
Only 26 complaints on file — too few for a fair verdict.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
Only 26 complaints on file — too few for a fair verdict. The data below is complete but unranked.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2017 | 79 |
| 2018 | 223 |
| 2019 | 45 |
| 2020 | 58 |
| 2021 | 26 |
| 2022 | 115 |
| 2023 | 40 |
| 2024 | 26 |
| 2025 | 0 |
KNOWN PROBLEM AREAS
Only 26 complaints on file for this model year -- too few to rank by share. Raw counts only, below.
12 of 26 total reports mention: electrical system.
Show complaint excerpts
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the roadway. The vehicle was restarted but failed to accelerate as intended.
NHTSA ODI report, 20231213
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available.
NHTSA ODI report, 20230126
11 of 26 total reports mention: hybrid propulsion system.
Show complaint excerpts
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available.
NHTSA ODI report, 20230126
8 of 26 total reports mention: back over prevention.
5 of 26 total reports mention: engine.
Show complaint excerpts
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at slower speeds, the service charging station light illuminated, and the vehicle stalled.
NHTSA ODI report, 20221122
3 of 26 total reports mention: power train.
Show complaint excerpts
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated.
NHTSA ODI report, 20240312
SAFETY TIMELINE
Loss of motive power due to an internal wiring connector short.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.
Campaign 24V538000 — check if this car was fixed
BUY-SMART CHECKLIST
2021 Chrysler Pacifica Plug-IN Hybrid — pre-purchase inspection
- Test/inspect for electrical system issues (12 reports on file for this year).
- Test/inspect for hybrid propulsion system issues (11 reports on file for this year).
- Test/inspect for back over prevention issues (8 reports on file for this year).
- Verify recall 24V538000 (hybrid propulsion system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2021 Chrysler Pacifica Plug-IN Hybrid reliable?
There isn't enough NHTSA complaint data on file yet to give this model year a verdict.
What are the most common problems with the 2021 Chrysler Pacifica Plug-IN Hybrid?
The most-reported component is electrical system, accounting for 46% of complaints on file.
How many recalls does the 2021 Chrysler Pacifica Plug-IN Hybrid have?
1 recall on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.