2019 Chrysler Pacifica Plug-IN Hybrid
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2017 | 79 |
| 2018 | 223 |
| 2019 | 45 |
| 2020 | 58 |
| 2021 | 26 |
| 2022 | 115 |
| 2023 | 40 |
| 2024 | 26 |
| 2025 | 0 |
KNOWN PROBLEM AREAS
47% of complaints: electrical system — 21 distinct reports on file.
Show complaint excerpts
Loss of Motive Power reoccurrences (2 incidents) AFTER 1803A182 Safety Recall 03A correction was performed, 9 May 2023, by reprogramming Hybrid Control Processor/Aux Hybrid Control Processor on 2019 Chrysler Pacifica Plug-In Hybrid (mileage: 35,180)...
NHTSA ODI report, 20230919
SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED.
NHTSA ODI report, 20190220
33% of complaints: power train — 15 distinct reports on file.
Show complaint excerpts
Loss of Motive Power reoccurrences (2 incidents) AFTER 1803A182 Safety Recall 03A correction was performed, 9 May 2023, by reprogramming Hybrid Control Processor/Aux Hybrid Control Processor on 2019 Chrysler Pacifica Plug-In Hybrid (mileage: 35,180)...
NHTSA ODI report, 20230919
29% of complaints: engine — 13 distinct reports on file.
11% of complaints: hybrid propulsion system — 5 distinct reports on file.
9% of complaints: fuel/propulsion system — 4 distinct reports on file.
Show complaint excerpts
SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED.
NHTSA ODI report, 20190220
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.
Campaign 20V334000 — check if this car was fixed
Transmission fault leading to loss of motive power
Loss of motive power due to an internal wiring connector short.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.
Campaign 24V538000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Chrysler Pacifica Plug-IN Hybrid — pre-purchase inspection
- Test/inspect for electrical system issues (21 reports on file for this year).
- Test/inspect for power train issues (15 reports on file for this year).
- Test/inspect for engine issues (13 reports on file for this year).
- Verify recall 20V334000 (electrical system) has been completed.
- Verify recall 24V538000 (hybrid propulsion system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2019 Chrysler Pacifica Plug-IN Hybrid reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2019 Chrysler Pacifica Plug-IN Hybrid is rated "better than typical".
What are the most common problems with the 2019 Chrysler Pacifica Plug-IN Hybrid?
The most-reported component is electrical system, accounting for 47% of complaints on file.
How many recalls does the 2019 Chrysler Pacifica Plug-IN Hybrid have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.