2018 Chrysler Pacifica Plug-IN Hybrid
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 223
- Recalls
- 6
- Investigations
- 4
- Top problem
- Electrical system
Campaigns on file for 2018
Opened by NHTSA
37% of complaints
Complaints per year
2018: 223 complaints
View as data table
| Year | Complaints |
|---|---|
| 2017 | 79 |
| 2018 | 223 |
| 2019 | 45 |
| 2020 | 58 |
| 2021 | 26 |
| 2022 | 115 |
| 2023 | 40 |
| 2024 | 26 |
| 2025 | 0 |
| 2026 | 0 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
37% · 83 reportsMost commonly citing 12v/24v/48v battery.
Show complaint excerpts
On Sunday, November 5, 2023, our 2018 Chrysler Pacifica Hybrid caught fire in our garage. Please refer to the attached PDF which details the incident.
NHTSA ODI report, 2023-11-14
In March my van stalled as I was turning through a busy intersection with my child in the front seat. We narrowly avoided being t-boned.
NHTSA ODI report, 2023-09-13
Also filed under Power train
Hybrid propulsion system
34% · 75 reportsMost commonly citing inverter.
Engine
28% · 63 reportsShow complaint excerpts
Two weeks into ownership and with only 750 miles driven, the engine started smoking and caught fire while I was driving my family to lunch. I was heading eastbound on highway 18 in Washington state, toward i-90. *bf *bf *dsy updated…
NHTSA ODI report, 2018-09-14
Power train
17% · 39 reportsFuel/propulsion system
9% · 19 reportsSafety timeline
6 recalls · 4 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2018Complaint volume 223 complaints filed for this model year.
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2018-10-02Electrical system18V524000 Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and...
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
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2018-11-15Engine and engine cooling, hybrid propulsion system18V740000 Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV).
Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018.
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2019-04-26Suspension19V143000 Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary.
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2020-07-30Electrical system20V334000 Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.
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2022-07-22Preliminary evaluationClosed 2024-03-27 Transmission fault leading to loss of motive power
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2022-10-06Hybrid propulsion system22V077000 Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.
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2024-01-16Recall queryOpen Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
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2024-02-27Recall queryOpen Loss of motive power due to an internal wiring connector short.
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2024-10-03Preliminary evaluationClosed 2025-06-05 Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.
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2024-12-12Hybrid propulsion system24V536000 Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.
Buy-smart checklist
2018 Chrysler Pacifica Plug-IN Hybrid — pre-purchase inspection
Inspect
- Electrical system: 83 reports on file for this year.
- Hybrid propulsion system: 75 reports on file for this year.
- Engine: 63 reports on file for this year.
Verify these recalls were completed
- Recall 18V524000 · Electrical system
- Recall 18V740000 · Engine and engine cooling, hybrid propulsion system
- Recall 19V143000 · Suspension
- Recall 20V334000 · Electrical system
- Recall 22V077000 · Hybrid propulsion system
- Recall 24V536000 · Hybrid propulsion system
Other years of this model
See all years ranked →FAQ
- Is the 2018 Chrysler Pacifica Plug-IN Hybrid reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2018 Chrysler Pacifica Plug-IN Hybrid is rated "significantly worse".
- What are the most common problems with the 2018 Chrysler Pacifica Plug-IN Hybrid?
- The most-reported component is electrical system, accounting for 37% of complaints on file.
- How many recalls does the 2018 Chrysler Pacifica Plug-IN Hybrid have?
- 6 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.