2018 Chrysler Pacifica Plug-IN Hybrid
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2017 | 79 |
| 2018 | 223 |
| 2019 | 45 |
| 2020 | 58 |
| 2021 | 26 |
| 2022 | 115 |
| 2023 | 40 |
| 2024 | 26 |
| 2025 | 0 |
KNOWN PROBLEM AREAS
36% of complaints: electrical system — 81 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
On Sunday, November 5, 2023, our 2018 Chrysler Pacifica Hybrid caught fire in our garage. Please refer to the attached PDF which details the incident.
NHTSA ODI report, 20231114
In March my van stalled as I was turning through a busy intersection with my child in the front seat. We narrowly avoided being t-boned.
NHTSA ODI report, 20230913
33% of complaints: hybrid propulsion system — 73 distinct reports on file.
28% of complaints: engine — 63 distinct reports on file.
FIREShow complaint excerpts
TWO WEEKS INTO OWNERSHIP AND WITH ONLY 750 MILES DRIVEN, THE ENGINE STARTED SMOKING AND CAUGHT FIRE WHILE I WAS DRIVING MY FAMILY TO LUNCH. I WAS HEADING EASTBOUND ON HIGHWAY 18 IN WASHINGTON STATE, TOWARD I-90. *BF *BF *DSY UPDATED 10/31/18*JB
NHTSA ODI report, 20180914
17% of complaints: power train — 39 distinct reports on file.
CRASH FIREShow complaint excerpts
In March my van stalled as I was turning through a busy intersection with my child in the front seat. We narrowly avoided being t-boned.
NHTSA ODI report, 20230913
9% of complaints: fuel/propulsion system — 19 distinct reports on file.
FIRESAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and...
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV).
Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018.
Campaign 18V740000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary.
Campaign 19V143000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.
Campaign 20V334000 — check if this car was fixed
Transmission fault leading to loss of motive power
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.
Campaign 22V077000 — check if this car was fixed
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Loss of motive power due to an internal wiring connector short.
Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.
Campaign 24V536000 — check if this car was fixed
BUY-SMART CHECKLIST
2018 Chrysler Pacifica Plug-IN Hybrid — pre-purchase inspection
- Test/inspect for electrical system issues (81 reports on file for this year).
- Test/inspect for hybrid propulsion system issues (73 reports on file for this year).
- Test/inspect for engine issues (63 reports on file for this year).
- Verify recall 18V524000 (electrical system) has been completed.
- Verify recall 18V740000 (engine and engine cooling, hybrid propulsion system) has been completed.
- Verify recall 19V143000 (suspension) has been completed.
- Verify recall 20V334000 (electrical system) has been completed.
- Verify recall 22V077000 (hybrid propulsion system) has been completed.
- Verify recall 24V536000 (hybrid propulsion system) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2018 Chrysler Pacifica Plug-IN Hybrid reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2018 Chrysler Pacifica Plug-IN Hybrid is rated "significantly worse".
What are the most common problems with the 2018 Chrysler Pacifica Plug-IN Hybrid?
The most-reported component is electrical system, accounting for 36% of complaints on file.
How many recalls does the 2018 Chrysler Pacifica Plug-IN Hybrid have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.