MYRModel Year Report

2017 Chrysler Pacifica Plug-IN Hybrid

◆ Worse than typical
2017 Chrysler Pacifica Plug-IN Hybrid
RENDERED 2026-08-02T09:22:47.374Z

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Chrysler Pacifica Plug-IN Hybrid Bar chart of distinct NHTSA complaints filed per model year, 2017 highlighted. 2017: 79 complaints 2017 2018: 223 complaints 2019: 45 complaints 2019 2020: 58 complaints 2021: 26 complaints 2021 2022: 115 complaints 2023: 40 complaints 2023 2024: 26 complaints 2025: 0 complaints 2025
2017: 79 complaints
View as data table
YearComplaints
201779
2018223
201945
202058
202126
2022115
202340
202426
20250

KNOWN PROBLEM AREAS

ELECTRICAL SYSTEM 38%

38% of complaints: electrical system — 30 distinct reports on file.

FIRE INJURY
Show complaint excerpts

The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle.

NHTSA ODI report, 20231202

What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal charging system or vehicle battery pack malfunctioned & caught fire.

NHTSA ODI report, 20231102

ON FRIDAY, 7/12, WHILE MY WIFE, [XXX] ALONG WITH MY 5 CHILDREN, WERE SITTING AT A STOPLIGHT IN OLATHE, KS NEAR THE INTERSECTION OF 119TH AND BLACKBOB , SHE NOTICED SMOKE COMING FROM UNDER THE HOOD.

NHTSA ODI report, 20190718

HYBRID PROPULSION SYSTEM 24%

24% of complaints: hybrid propulsion system — 19 distinct reports on file.

FUEL/PROPULSION SYSTEM 23%

23% of complaints: fuel/propulsion system — 18 distinct reports on file.

FIRE INJURY
Show complaint excerpts

What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal charging system or vehicle battery pack malfunctioned & caught fire.

NHTSA ODI report, 20231102

ENGINE 22%

22% of complaints: engine — 17 distinct reports on file.

FIRE
Show complaint excerpts

NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG".

NHTSA ODI report, 20170506

POWER TRAIN 19%

19% of complaints: power train — 15 distinct reports on file.

FIRE
Show complaint excerpts

NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG".

NHTSA ODI report, 20170506

SAFETY TIMELINE

▮ 2017 — complaint volume: 79
R 20170706 — equipment

Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV).

Remedy: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.

Campaign 17V375000 — check if this car was fixed

R 20170914 — hybrid propulsion system

Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition.

Remedy: Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017.

Campaign 17V371000 — check if this car was fixed

R 20181115 — engine and engine cooling, hybrid propulsion system

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV).

Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018.

Campaign 18V740000 — check if this car was fixed

R 20200730 — electrical system

Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.

Campaign 20V334000 — check if this car was fixed

R 20221006 — hybrid propulsion system

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.

Campaign 22V077000 — check if this car was fixed

I 20240116 — RQ (open)

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

I 20240227 — RQ (open)

Loss of motive power due to an internal wiring connector short.

R 20241212 — hybrid propulsion system

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077.

Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.

Campaign 24V536000 — check if this car was fixed

I 20250905 — PE (open)

Intermittent Loss of Electric Power Steering

BUY-SMART CHECKLIST

2017 Chrysler Pacifica Plug-IN Hybrid — pre-purchase inspection

  • Test/inspect for electrical system issues (30 reports on file for this year).
  • Test/inspect for hybrid propulsion system issues (19 reports on file for this year).
  • Test/inspect for fuel/propulsion system issues (18 reports on file for this year).
  • Verify recall 17V375000 (equipment) has been completed.
  • Verify recall 17V371000 (hybrid propulsion system) has been completed.
  • Verify recall 18V740000 (engine and engine cooling, hybrid propulsion system) has been completed.
  • Verify recall 20V334000 (electrical system) has been completed.
  • Verify recall 22V077000 (hybrid propulsion system) has been completed.
  • Verify recall 24V536000 (hybrid propulsion system) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2023 ▲ 2019 ● 2020

WORST YEARS

■ 2018 ◆ 2022 ● 2020

See all years ranked →

FAQ

Is the 2017 Chrysler Pacifica Plug-IN Hybrid reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2017 Chrysler Pacifica Plug-IN Hybrid is rated "worse than typical".

What are the most common problems with the 2017 Chrysler Pacifica Plug-IN Hybrid?

The most-reported component is electrical system, accounting for 38% of complaints on file.

How many recalls does the 2017 Chrysler Pacifica Plug-IN Hybrid have?

6 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.