Is the 2017 Chrysler Pacifica Plug-IN Hybrid reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2017 Chrysler Pacifica Plug-IN Hybrid is rated "worse than typical".

What are the most common problems with the 2017 Chrysler Pacifica Plug-IN Hybrid?

The most-reported component is electrical system, accounting for 39% of complaints on file.

How many recalls does the 2017 Chrysler Pacifica Plug-IN Hybrid have?

6 recalls on file for this model year.

2017 Chrysler Pacifica Plug-IN Hybrid

◆ Worse than typical

2017 Chrysler Pacifica Plug-IN Hybrid
RENDERED 2026-11-01T13:50:11.236Z

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints: 79
Recalls: 6
Investigations: 3
Top problem: Electrical system

Complaints per year

2017: 79 complaints

View as data table

Year	Complaints
2017	79
2018	223
2019	45
2020	58
2021	26
2022	115
2023	40
2024	26
2025	0
2026	0

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Electrical system

39% · 31 reports

Most commonly citing 12v/24v/48v battery.

FIREINJURY

Show complaint excerpts

The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle.

NHTSA ODI report, 2023-12-02

What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal charging system or vehicle battery pack malfunctioned & caught fire.

NHTSA ODI report, 2023-11-02

Also filed under Fuel/propulsion system

On Friday, 7/12, while my wife, [xxx] along with my 5 children, were sitting at a stoplight in olathe, ks near the intersection of 119TH and blackbob , she noticed smoke coming from under the hood.

NHTSA ODI report, 2019-07-18

Hybrid propulsion system

24% · 19 reports

Fuel/propulsion system

23% · 18 reports

FIREINJURY

Engine

22% · 17 reports

FIRE

Show complaint excerpts

New 2017 Chrysler pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says "Press brake to prevent rollong".

NHTSA ODI report, 2017-05-06

Also filed under Power train and steering

Power train

19% · 15 reports

FIRE

Safety timeline

6 recalls · 3 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

▮
2017Complaint volume 79 complaints filed for this model year.
R

2017-07-06Equipment17V375000 Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV).

Remedy: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.

Check if this car was fixed →
R

2017-09-14Hybrid propulsion system17V371000 Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition.

Remedy: Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017.

Check if this car was fixed →
R

2018-11-15Engine and engine cooling, hybrid propulsion system18V740000 Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV).

Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018.

Check if this car was fixed →
R

2020-07-30Electrical system20V334000 Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.

Check if this car was fixed →
R

2022-10-06Hybrid propulsion system22V077000 Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.

Check if this car was fixed →
I
2024-01-16Recall queryOpen Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
I
2024-02-27Recall queryOpen Loss of motive power due to an internal wiring connector short.
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2024-12-12Hybrid propulsion system24V536000 Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077.

Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.

Check if this car was fixed →
I
2025-09-05Preliminary evaluationOpen Intermittent Loss of Electric Power Steering

Buy-smart checklist

2017 Chrysler Pacifica Plug-IN Hybrid — pre-purchase inspection

Inspect

Electrical system: 31 reports on file for this year.
Hybrid propulsion system: 19 reports on file for this year.
Fuel/propulsion system: 18 reports on file for this year.

Verify these recalls were completed

Recall 17V375000 · Equipment
Recall 17V371000 · Hybrid propulsion system
Recall 18V740000 · Engine and engine cooling, hybrid propulsion system
Recall 20V334000 · Electrical system
Recall 22V077000 · Hybrid propulsion system
Recall 24V536000 · Hybrid propulsion system

Other years of this model

See all years ranked →

Best years2 years

Worst years2 years

FAQ

Is the 2017 Chrysler Pacifica Plug-IN Hybrid reliable?: Based on NHTSA complaint volume compared to this model's typical year, the 2017 Chrysler Pacifica Plug-IN Hybrid is rated "worse than typical".
What are the most common problems with the 2017 Chrysler Pacifica Plug-IN Hybrid?: The most-reported component is electrical system, accounting for 39% of complaints on file.
How many recalls does the 2017 Chrysler Pacifica Plug-IN Hybrid have?: 6 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.