2013 Mercedes-Benz E350
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 7 |
| 2004 | 10 |
| 2005 | 15 |
| 2006 | 398 |
| 2007 | 349 |
| 2008 | 173 |
| 2009 | 64 |
| 2010 | 183 |
| 2011 | 222 |
| 2012 | 215 |
| 2013 | 161 |
| 2014 | 274 |
| 2015 | 31 |
| 2016 | 50 |
| 2017 | 7 |
KNOWN PROBLEM AREAS
29% of complaints: air bags — 47 distinct reports on file.
CRASH INJURYShow complaint excerpts
ACCIDENT IN WHICH VEHICLE WILL BE TOTALED. NO AIR BAGS DEPLOYED. HIT A POLE ON CENTER DIVIDER. MERCEDES ROADSIDE WAS ON SCENE IN MINUTES AND TOWED MY CAR. THEY SAID THE SYSTEM ALERTED THEM TO THE CRASH.
NHTSA ODI report, 20190426
18% of complaints: service brakes — 29 distinct reports on file.
CRASH INJURYShow complaint excerpts
1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortunately, due to this scary event i hit the car in front of me injuring the the gentleman.
NHTSA ODI report, 20260217
9% of complaints: engine — 15 distinct reports on file.
CRASH FIRE INJURY9% of complaints: structure — 14 distinct reports on file.
CRASH INJURYShow complaint excerpts
SUSPENSION ISSUES, I JUST PLACED 4 NEW TIRES ON MY CAR IN JUNE OF 2018. ON DEC 28, 2019 MY CAR FELT AS IF SOMEONE WAS UNSCREWING ALL OF MY WHEELS OFF AND I SPENT OUT LOSING CONTROL OF THE VEHICLE.
NHTSA ODI report, 20190501
I PURCHASED THE CAR (CERTIFIED PRE-OWNED) ON DECEMBER 18, 2014. ON FEBRUARY 13, 2015 I WAS PARKING IN A RESTAURANT PARKING LOT. ALL OF A SUDDEN I FELT THE CRASH. AT FIRST I THOUGHT A VEHICLE HAD RUN INTO THE BACK OF MY CAR.
NHTSA ODI report, 20150311
8% of complaints: suspension — 13 distinct reports on file.
CRASH INJURYShow complaint excerpts
My vehicle was pulling in the rear when braking. My mechanic informed me that it was a rotted undercarriage. When I called Mercedes they informed me that there is a problem with many models of Mercedes with this.
NHTSA ODI report, 20231224
SUSPENSION ISSUES, I JUST PLACED 4 NEW TIRES ON MY CAR IN JUNE OF 2018. ON DEC 28, 2019 MY CAR FELT AS IF SOMEONE WAS UNSCREWING ALL OF MY WHEELS OFF AND I SPENT OUT LOSING CONTROL OF THE VEHICLE.
NHTSA ODI report, 20190501
SAFETY TIMELINE
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339.
Campaign 15V088000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350...
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 17V177000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Campaign 17V627000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec...
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available.
Campaign 18V043000 — check if this car was fixed
Mercedes-Benz USA, LLC.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019.
Campaign 19V787000 — check if this car was fixed
Rear brake line failure
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V638000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
BUY-SMART CHECKLIST
2013 Mercedes-Benz E350 — pre-purchase inspection
- Test/inspect for air bags issues (47 reports on file for this year).
- Test/inspect for service brakes issues (29 reports on file for this year).
- Test/inspect for engine issues (15 reports on file for this year).
- Verify recall 15V088000 (structure) has been completed.
- Verify recall 17V177000 (air bags, electrical system) has been completed.
- Verify recall 17V627000 (air bags) has been completed.
- Verify recall 18V043000 (air bags) has been completed.
- Verify recall 19V787000 (communication) has been completed.
- Verify recall 21V638000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2013 Mercedes-Benz E350 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2013 Mercedes-Benz E350 is rated "typical".
What are the most common problems with the 2013 Mercedes-Benz E350?
The most-reported component is air bags, accounting for 29% of complaints on file.
How many recalls does the 2013 Mercedes-Benz E350 have?
6 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.