2009 Mercedes-Benz E350
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2003 | 7 |
| 2004 | 10 |
| 2005 | 15 |
| 2006 | 398 |
| 2007 | 349 |
| 2008 | 173 |
| 2009 | 64 |
| 2010 | 183 |
| 2011 | 223 |
| 2012 | 215 |
| 2013 | 161 |
| 2014 | 277 |
| 2015 | 31 |
| 2016 | 51 |
| 2017 | 7 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
42% of complaints: fuel/propulsion system — 27 distinct reports on file.
CRASH INJURY13% of complaints: fuel system, gasoline — 8 distinct reports on file, most commonly citing fuel pump and tank assembly.
9% of complaints: air bags — 6 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI report, 20200225
THE AIRBAGS ON THE RIGHT SIDE OF THE CAR SELF EXPLODED.
NHTSA ODI report, 20170326
9% of complaints: seats — 6 distinct reports on file, most commonly citing seat heater/cooler and power adjust.
FIRE INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350 WAGON. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE HEATED SEAT CAUGHT FIRE. THE DRIVER SUSTAINED A MINOR BURN, WHICH DID NOT REQUIRE MEDICAL ATTENTION.
NHTSA ODI report, 20191105
DRIVER HEATED SEAT BURST INTO A FIRE WITH HEAT SEAT WARMER ON
NHTSA ODI report, 20190219
ON THURSDAY AFTERNOON, OCTOBER 1 THE DRIVER'S SEAT OF MY 2009 E350W MERCEDES BENZ BURST INTO FLAMES WHILE I WAS DRIVING. THE HEAT AND FLAMES FROM THE FIRE BURNED MY SHIRT. MY LEFT SIDE WAS ALSO BURNED.
NHTSA ODI report, 20151006
8% of complaints: engine — 5 distinct reports on file.
SAFETY TIMELINE
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM
Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Campaign 12V264000 — check if this car was fixed
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 19V918000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
Campaign 22V954000 — check if this car was fixed
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 24V874000 — check if this car was fixed
BUY-SMART CHECKLIST
2009 Mercedes-Benz E350 — pre-purchase inspection
- Test/inspect for fuel/propulsion system issues (27 reports on file for this year).
- Test/inspect for fuel system, gasoline issues (8 reports on file for this year).
- Test/inspect for air bags issues (6 reports on file for this year).
- Verify recall 12V264000 (suspension) has been completed.
- Verify recall 19V918000 (visibility) has been completed.
- Verify recall 22V954000 (visibility) has been completed.
- Verify recall 24V874000 (visibility) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2009 Mercedes-Benz E350 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2009 Mercedes-Benz E350 is rated "better than typical".
What are the most common problems with the 2009 Mercedes-Benz E350?
The most-reported component is fuel/propulsion system, accounting for 42% of complaints on file.
How many recalls does the 2009 Mercedes-Benz E350 have?
4 recalls on file for this model year.
Data updated 2026-09-15 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.