2011 Mercedes-Benz E350
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 223
- Recalls
- 5
- Investigations
- 2
- Top problem
- Air bags
Campaigns on file for 2011
Opened by NHTSA
48% of complaints
Complaints per year
2011: 223 complaints
View as data table
| Year | Complaints |
|---|---|
| 2003 | 7 |
| 2004 | 10 |
| 2005 | 15 |
| 2006 | 398 |
| 2007 | 349 |
| 2008 | 173 |
| 2009 | 64 |
| 2010 | 184 |
| 2011 | 223 |
| 2012 | 216 |
| 2013 | 162 |
| 2014 | 277 |
| 2015 | 31 |
| 2016 | 51 |
| 2017 | 7 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Air bags
48% · 108 reportsShow complaint excerpts
I was driving home from work at approximately 1:30 pm on a clear, sunny day, about a minute away from my home. The road conditions were good, and there was no traffic. I stopped at the corner to make a left turn.
NHTSA ODI report, 2020-01-26
Also filed under Structure and service brakes
I was coming out of the parking garage. I proceeded to the entrance to garage. The street was narrow for two cars to pass by. I made a right turn from the garage exit to the narrow street with 5 MPH speed.
NHTSA ODI report, 2013-06-25
Also filed under Service brakes, hydraulic and vehicle speed control
Without an impact or collision, my car's passenger seat headrest shot out. I've been checking and others have done this as well. This morning, the driver's side headrest shot out without impact or collision.
NHTSA ODI report, 2026-07-28
Also filed under Seats
Fuel/propulsion system
13% · 28 reportsShow complaint excerpts
There is a strong odor of gasoline inside the passenger compartment and around the outside of the vehicle when the gas tank is filled. A previous maintenance code of 0456 was triggered.
NHTSA ODI report, 2023-10-09
Suspension
8% · 17 reportsMost commonly citing subframe/mounting bracket.
Show complaint excerpts
While driving at approximately 55mph on the highway, I was required to brake for a merging vehicle who decided to make a lane change at the last second. I used my breaks, and my car did not break correctly.
NHTSA ODI report, 2023-12-13
Structure
7% · 15 reportsMost commonly citing body and underbody shields.
Show complaint excerpts
The sunroof detached and the water from the rain leaked through the faulty sunroof into the interior doors, floorboard and dashboard. This happened to both the passenger side and the driver side.
NHTSA ODI report, 2023-10-13
Tl* the contact owns a 2011 E350 mercedes benz. The contact stated that the tail gate would unlatch and open sporadically and without warning. The dealer was unable to diagnose the failure.
NHTSA ODI report, 2011-12-27
Service brakes
6% · 14 reportsMost commonly citing hydraulic.
Safety timeline
5 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2013-02-15Fuel system, gasoline12V557000 Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April…
Remedy: Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at…
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2016-10-18Air bags16V081000 Mercedes-Benz USA, LLC.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016.
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2018-07-31Air bags16V363000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550...
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available.
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2019-03-29Air bags19V010000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250...
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
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2020-04-24Defect petitionClosed 2020-10-09 Rear brake line failure
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2021-09-10Air bags21V638000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
Buy-smart checklist
2011 Mercedes-Benz E350 — pre-purchase inspection
Inspect
- Air bags: 108 reports on file for this year.
- Fuel/propulsion system: 28 reports on file for this year.
- Suspension: 17 reports on file for this year.
Verify these recalls were completed
- Recall 12V557000 · Fuel system, gasoline
- Recall 16V081000 · Air bags
- Recall 16V363000 · Air bags
- Recall 19V010000 · Air bags
- Recall 21V638000 · Air bags
Other years of this model
See all years ranked →FAQ
- Is the 2011 Mercedes-Benz E350 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2011 Mercedes-Benz E350 is rated "typical".
- What are the most common problems with the 2011 Mercedes-Benz E350?
- The most-reported component is air bags, accounting for 48% of complaints on file.
- How many recalls does the 2011 Mercedes-Benz E350 have?
- 5 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.