2021 Mazda CX-5
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 194 |
| 2014 | 377 |
| 2015 | 133 |
| 2016 | 510 |
| 2017 | 148 |
| 2018 | 347 |
| 2019 | 268 |
| 2020 | 106 |
| 2021 | 144 |
| 2022 | 63 |
| 2023 | 62 |
| 2024 | 44 |
| 2025 | 27 |
| 2026 | 14 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
53% of complaints: engine — 77 distinct reports on file.
CRASH INJURYShow complaint excerpts
The vehicle developed an engine oil leak from the timing cover due to what appears to be premature seal failure.
NHTSA ODI report, 20260727
11% of complaints: power train — 16 distinct reports on file.
11% of complaints: forward collision avoidance — 16 distinct reports on file, most commonly citing automatic emergency braking and warnings.
CRASH INJURYShow complaint excerpts
2021 Mazda CX-5. On 8/6/24, I turned right into a parking space between 2 parked vehicles at the DMV parking lot. I turned right and eased into the parking space facing a large Ford F 150 white pickup truck.
NHTSA ODI report, 20240903
Will driving on the interstate, using the adaptive cruise control feature, vehicles were slowing down to a stop ahead and my car accelerated instead of slowing down.
NHTSA ODI report, 20240823
Also filed under VEHICLE SPEED CONTROL
I was sitting at a traffic light with my foot on the brake waiting to turn left onto Lee Highway from Fairfax County Parkway. Car jerked forward TWO times in a row, both times hitting the car in front of me.
NHTSA ODI report, 20260730
8% of complaints: electrical system — 12 distinct reports on file.
CRASH INJURY8% of complaints: service brakes — 11 distinct reports on file.
CRASH INJURYShow complaint excerpts
On April 16, 2022, around 6:45PM, I drove my new Mazda CX5 (@ 3500 miles) into our church parking lot and turned right down the first row of cars. It was light out and the weather was pleasant.
NHTSA ODI report, 20220427
Also filed under VEHICLE SPEED CONTROL
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2021 Mazda CX-5 — pre-purchase inspection
- Test/inspect for engine issues (77 reports on file for this year).
- Test/inspect for power train issues (16 reports on file for this year).
- Test/inspect for forward collision avoidance issues (16 reports on file for this year).
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2021 Mazda CX-5 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2021 Mazda CX-5 is rated "typical".
What are the most common problems with the 2021 Mazda CX-5?
The most-reported component is engine, accounting for 53% of complaints on file.
How many recalls does the 2021 Mazda CX-5 have?
No recalls are on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.