2024 Mazda CX-5
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 194 |
| 2014 | 377 |
| 2015 | 133 |
| 2016 | 510 |
| 2017 | 148 |
| 2018 | 347 |
| 2019 | 268 |
| 2020 | 106 |
| 2021 | 144 |
| 2022 | 63 |
| 2023 | 62 |
| 2024 | 44 |
| 2025 | 27 |
| 2026 | 14 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
18% of complaints: service brakes — 8 distinct reports on file, most commonly citing hydraulic.
CRASHShow complaint excerpts
Something malfunctioned with the brake system of the car. The car was in park and off. I exited the car, reached back into the car for an item, and shut the door. I then walked up the driveway and to the front door.
NHTSA ODI report, 20240801
16% of complaints: engine — 7 distinct reports on file.
CRASH FIRE INJURY14% of complaints: vehicle speed control — 6 distinct reports on file, most commonly citing cruise control and accelerator pedal.
CRASHShow complaint excerpts
The contact owns a 2024 Mazda CX-5. The contact stated that while his wife was entering the garage, at an undisclosed speed, the vehicle suddenly accelerated; the brake pedal was applied but failed to respond, and it crashed into the refrigerator.
NHTSA ODI report, 20250819
14% of complaints: forward collision avoidance — 6 distinct reports on file, most commonly citing automatic emergency braking and warnings.
9% of complaints: exterior lighting — 4 distinct reports on file.
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2024 Mazda CX-5 — pre-purchase inspection
- Test/inspect for service brakes issues (8 reports on file for this year).
- Test/inspect for engine issues (7 reports on file for this year).
- Test/inspect for vehicle speed control issues (6 reports on file for this year).
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2024 Mazda CX-5 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2024 Mazda CX-5 is rated "better than typical".
What are the most common problems with the 2024 Mazda CX-5?
The most-reported component is service brakes, accounting for 18% of complaints on file.
How many recalls does the 2024 Mazda CX-5 have?
No recalls are on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.