2024 Mazda CX-5
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 47
- Recalls
- 0
- Investigations
- 0
- Top problem
- Service brakes
None on file
None on file
17% of complaints
Complaints per year
2024: 47 complaints
View as data table
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 194 |
| 2014 | 377 |
| 2015 | 133 |
| 2016 | 512 |
| 2017 | 150 |
| 2018 | 352 |
| 2019 | 271 |
| 2020 | 108 |
| 2021 | 146 |
| 2022 | 64 |
| 2023 | 67 |
| 2024 | 47 |
| 2025 | 29 |
| 2026 | 17 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Service brakes
17% · 8 reportsMost commonly citing hydraulic.
Show complaint excerpts
Something malfunctioned with the brake system of the car. The car was in park and off. I exited the car, reached back into the car for an item, and shut the door. I then walked up the driveway and to the front door.
NHTSA ODI report, 2024-08-01
Engine
15% · 7 reportsVehicle speed control
13% · 6 reportsMost commonly citing cruise control and accelerator pedal.
Show complaint excerpts
The contact owns a 2024 Mazda CX-5. The contact stated that while his wife was entering the garage, at an undisclosed speed, the vehicle suddenly accelerated; the brake pedal was applied but failed to respond, and it crashed into the refrigerator.
NHTSA ODI report, 2025-08-19
Forward collision avoidance
13% · 6 reportsMost commonly citing automatic emergency braking and warnings.
Seats
11% · 5 reportsMost commonly citing head restraint.
Show complaint excerpts
I am extremely concerned about the safety of the 2024 Mazda CX-5 due to the failure of the seat adjustment mechanism, which prevents the seat from moving forward or backward.
NHTSA ODI report, 2026-10-25
Safety timeline
No recalls on file for this model year.
0 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
Buy-smart checklist
2024 Mazda CX-5 — pre-purchase inspection
Inspect
- Service brakes: 8 reports on file for this year.
- Engine: 7 reports on file for this year.
- Vehicle speed control: 6 reports on file for this year.
Other years of this model
See all years ranked →FAQ
- Is the 2024 Mazda CX-5 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2024 Mazda CX-5 is rated "better than typical".
- What are the most common problems with the 2024 Mazda CX-5?
- The most-reported component is service brakes, accounting for 17% of complaints on file.
- How many recalls does the 2024 Mazda CX-5 have?
- No recalls are on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.