2023 Mazda CX-5
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 194 |
| 2014 | 377 |
| 2015 | 133 |
| 2016 | 510 |
| 2017 | 148 |
| 2018 | 347 |
| 2019 | 268 |
| 2020 | 106 |
| 2021 | 144 |
| 2022 | 63 |
| 2023 | 62 |
| 2024 | 44 |
| 2025 | 27 |
| 2026 | 14 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
18% of complaints: service brakes — 11 distinct reports on file.
CRASH INJURYShow complaint excerpts
At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building.
NHTSA ODI report, 20231002
Also filed under VEHICLE SPEED CONTROL
Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building.
NHTSA ODI report, 20230722
Also filed under ELECTRICAL SYSTEM and POWER TRAIN
16% of complaints: engine — 10 distinct reports on file.
16% of complaints: forward collision avoidance — 10 distinct reports on file, most commonly citing automatic emergency braking and adaptive cruise control.
CRASH INJURYShow complaint excerpts
On 09/01/2026 at approximately 55 mph, I was driving with adaptive cruise control engaged. The vehicle ahead decelerated abruptly. My vehicle began braking hard with no input from me for a fraction of a second.
NHTSA ODI report, 20260902
15% of complaints: electrical system — 9 distinct reports on file.
CRASH INJURY13% of complaints: exterior lighting — 8 distinct reports on file.
SAFETY TIMELINE
No recalls on file for this model year.
BUY-SMART CHECKLIST
2023 Mazda CX-5 — pre-purchase inspection
- Test/inspect for service brakes issues (11 reports on file for this year).
- Test/inspect for engine issues (10 reports on file for this year).
- Test/inspect for forward collision avoidance issues (10 reports on file for this year).
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2023 Mazda CX-5 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2023 Mazda CX-5 is rated "better than typical".
What are the most common problems with the 2023 Mazda CX-5?
The most-reported component is service brakes, accounting for 18% of complaints on file.
How many recalls does the 2023 Mazda CX-5 have?
No recalls are on file for this model year.
Data updated 2026-09-15 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.