2020 Mazda CX-5
This year's complaint volume is within 30% of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 108
- Recalls
- 0
- Investigations
- 0
- Top problem
- Electrical system
None on file
None on file
29% of complaints
Complaints per year
2020: 108 complaints
View as data table
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 194 |
| 2014 | 377 |
| 2015 | 133 |
| 2016 | 512 |
| 2017 | 150 |
| 2018 | 352 |
| 2019 | 271 |
| 2020 | 108 |
| 2021 | 146 |
| 2022 | 64 |
| 2023 | 67 |
| 2024 | 47 |
| 2025 | 29 |
| 2026 | 17 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Electrical system
29% · 31 reportsMost commonly citing coil and chime.
Engine
16% · 17 reportsForward collision avoidance
16% · 17 reportsMost commonly citing automatic emergency braking and warnings.
Show complaint excerpts
When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median.
NHTSA ODI report, 2026-09-27
Also filed under Back over prevention and vehicle speed control
Service brakes
14% · 15 reportsMost commonly citing air.
Show complaint excerpts
The vehicle accelerated on its own, while I was parking. My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it. I continued to brake but the vehicle did not stop.
NHTSA ODI report, 2024-09-24
Also filed under Vehicle speed control
On Septmber 2, 2023 the car had been on a 4 hour road trip. I came into the driveway, left the car running in Park with the brakes on (listening to music while I cleaned the car out) it was idylling for about 5 minutes.
NHTSA ODI report, 2023-09-26
Purchased brand new 2020 Mazda CX-5 on sept 25, 2020. On sept. 29, 2020 with < 500MI: while traveling approximately 45 MPH on county road, pressed brake pedal and the pedal did not move.
NHTSA ODI report, 2020-10-28
Power train
7% · 8 reportsMost commonly citing control module (tcm/pcm/tecm).
Safety timeline
No recalls on file for this model year.
0 recalls · 0 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
Buy-smart checklist
2020 Mazda CX-5 — pre-purchase inspection
Inspect
- Electrical system: 31 reports on file for this year.
- Engine: 17 reports on file for this year.
- Forward collision avoidance: 17 reports on file for this year.
Other years of this model
See all years ranked →FAQ
- Is the 2020 Mazda CX-5 reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2020 Mazda CX-5 is rated "typical".
- What are the most common problems with the 2020 Mazda CX-5?
- The most-reported component is electrical system, accounting for 29% of complaints on file.
- How many recalls does the 2020 Mazda CX-5 have?
- No recalls are on file for this model year.
Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.