MYRModel Year Report

2020 Mazda CX-5

● Typical for this model
2020 Mazda CX-5
RENDERED 2026-09-17T02:46:41.983Z

This year's complaint volume is within 30% of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Mazda CX-5 Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 2012: 1 complaints 2012 2013: 194 complaints 2014: 377 complaints 2014 2015: 133 complaints 2016: 510 complaints 2016 2017: 148 complaints 2018: 347 complaints 2018 2019: 268 complaints 2020: 106 complaints 2020 2021: 144 complaints 2022: 63 complaints 2022 2023: 62 complaints 2024: 44 complaints 2024 2025: 27 complaints 2026: 14 complaints 2026
2020: 106 complaints
View as data table
YearComplaints
20121
2013194
2014377
2015133
2016510
2017148
2018347
2019268
2020106
2021144
202263
202362
202444
202527
202614

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ELECTRICAL SYSTEM 28%

28% of complaints: electrical system — 30 distinct reports on file, most commonly citing coil and chime.

CRASH INJURY
ENGINE 16%

16% of complaints: engine — 17 distinct reports on file.

FORWARD COLLISION AVOIDANCE 15%

15% of complaints: forward collision avoidance — 16 distinct reports on file, most commonly citing automatic emergency braking and warnings.

CRASH
SERVICE BRAKES 13%

13% of complaints: service brakes — 14 distinct reports on file, most commonly citing air.

CRASH INJURY
Show complaint excerpts

The vehicle accelerated on its own, while I was parking. My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it. I continued to brake but the vehicle did not stop.

NHTSA ODI report, 20240924

Also filed under VEHICLE SPEED CONTROL

On Septmber 2, 2023 the car had been on a 4 hour road trip. I came into the driveway, left the car running in Park with the brakes on (listening to music while I cleaned the car out) it was idylling for about 5 minutes.

NHTSA ODI report, 20230926

PURCHASED BRAND NEW 2020 MAZDA CX-5 ON SEPT 25, 2020. ON SEPT. 29, 2020 WITH < 500MI: WHILE TRAVELING APPROXIMATELY 45 MPH ON COUNTY ROAD, PRESSED BRAKE PEDAL AND THE PEDAL DID NOT MOVE.

NHTSA ODI report, 20201028

POWER TRAIN 8%

8% of complaints: power train — 8 distinct reports on file, most commonly citing control module (tcm/pcm/tecm).

SAFETY TIMELINE

No recalls on file for this model year.

BUY-SMART CHECKLIST

2020 Mazda CX-5 — pre-purchase inspection

  • Test/inspect for electrical system issues (30 reports on file for this year).
  • Test/inspect for engine issues (17 reports on file for this year).
  • Test/inspect for forward collision avoidance issues (16 reports on file for this year).
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2024 ▲ 2023 ▲ 2022

WORST YEARS

■ 2016 ■ 2014 ■ 2018

See all years ranked →

FAQ

Is the 2020 Mazda CX-5 reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Mazda CX-5 is rated "typical".

What are the most common problems with the 2020 Mazda CX-5?

The most-reported component is electrical system, accounting for 28% of complaints on file.

How many recalls does the 2020 Mazda CX-5 have?

No recalls are on file for this model year.

Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.