2019 Mazda CX-5

◆ Worse than typical

2019 Mazda CX-5
BUILT 2026-09-02

This year had 30% to 100% more complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2019: 266 complaints

View as data table

Year	Complaints
2012	1
2013	194
2014	377
2015	133
2016	510
2017	148
2018	347
2019	266
2020	106
2021	143
2022	63
2023	60
2024	42
2025	27
2026	13

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

ENGINE 49%

49% of complaints: engine — 130 distinct reports on file.

FIRE

Show complaint excerpts

My 2019 Mazda CX-5 with the 2.5L naturally aspirated SkyActiv-G engine with cylinder deactivation has developed a significant engine oil leak at the front of the engine, accompanied by a strong burning oil odor detectable both outside and inside the...

NHTSA ODI report, 20260805

I own a 2019 Mazda CX-5 AWD equipped with the 2.5L naturally aspirated SKYACTIV-G engine with cylinder deactivation.

NHTSA ODI report, 20260730

The cylinder head has cracked and is leaking externally. The engine oil that is leaking out is leaking directly onto the hot exhaust manifold. This can place us as risk due to the engine oil getting ignited by the hot exhaust manifold.

NHTSA ODI report, 20260721

ELECTRICAL SYSTEM 17%

17% of complaints: electrical system — 46 distinct reports on file, most commonly citing instrument cluster/panel.

CRASH FIRE INJURY

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Infotainment Issue (Ghost Touch Issue). Mazda has been experiencing problems with the Infotainment Issue (all around the globe.. I am located in Mexico.

NHTSA ODI report, 20240209

POWER TRAIN 11%

11% of complaints: power train — 29 distinct reports on file.

CRASH INJURY

Show complaint excerpts

ON MONDAY, NOVEMBER 25, 2019, AS I WAS APPROACHING MY HOME, I ACTIVATED MY GARAGE DOOR OPENER AND THE GARAGE DOOR OPENED AS I PULLED INTO MY DRIVEWAY.

NHTSA ODI report, 20191206

Also filed under VEHICLE SPEED CONTROL

FORWARD COLLISION AVOIDANCE 8%

8% of complaints: forward collision avoidance — 20 distinct reports on file, most commonly citing automatic emergency braking and warnings.

FUEL/PROPULSION SYSTEM 6%

6% of complaints: fuel/propulsion system — 16 distinct reports on file.

SAFETY TIMELINE

▮ 2019 — complaint volume: 266

R 20190820 — engine, power train

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Campaign 19V497000 — check if this car was fixed

R 20220718 — fuel system, gasoline

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles.

Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

Campaign 21V875000 — check if this car was fixed