2019 Mazda CX-5
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 194 |
| 2014 | 377 |
| 2015 | 133 |
| 2016 | 507 |
| 2017 | 148 |
| 2018 | 344 |
| 2019 | 260 |
| 2020 | 105 |
| 2021 | 137 |
| 2022 | 62 |
| 2023 | 59 |
| 2024 | 41 |
| 2025 | 23 |
| 2026 | 9 |
KNOWN PROBLEM AREAS
48% of complaints: engine — 125 distinct reports on file.
FIRE17% of complaints: electrical system — 44 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
Infotainment Issue (Ghost Touch Issue). Mazda has been experiencing problems with the Infotainment Issue (all around the globe.. I am located in Mexico.
NHTSA ODI report, 20240209
11% of complaints: power train — 29 distinct reports on file.
CRASH INJURYShow complaint excerpts
ON MONDAY, NOVEMBER 25, 2019, AS I WAS APPROACHING MY HOME, I ACTIVATED MY GARAGE DOOR OPENER AND THE GARAGE DOOR OPENED AS I PULLED INTO MY DRIVEWAY.
NHTSA ODI report, 20191206
6% of complaints: fuel/propulsion system — 15 distinct reports on file.
6% of complaints: forward collision avoidance — 15 distinct reports on file.
SAFETY TIMELINE
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Campaign 19V497000 — check if this car was fixed
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Campaign 21V875000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Mazda CX-5 — pre-purchase inspection
- Test/inspect for engine issues (125 reports on file for this year).
- Test/inspect for electrical system issues (44 reports on file for this year).
- Test/inspect for power train issues (29 reports on file for this year).
- Verify recall 19V497000 (engine, power train) has been completed.
- Verify recall 21V875000 (fuel system, gasoline) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2019 Mazda CX-5 reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2019 Mazda CX-5 is rated "worse than typical".
What are the most common problems with the 2019 Mazda CX-5?
The most-reported component is engine, accounting for 48% of complaints on file.
How many recalls does the 2019 Mazda CX-5 have?
2 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.