MYRModel Year Report

2020 Jeep Cherokee

▲ Better than typical
2020 Jeep Cherokee
BUILT 2026-08-02

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Jeep Cherokee Bar chart of distinct NHTSA complaints filed per model year, 2020 highlighted. 1980: 1 complaints 1980 1981: 1 complaints 1982: 0 complaints 1983: 0 complaints 1984: 7 complaints 1985: 17 complaints 1985 1986: 21 complaints 1987: 57 complaints 1988: 97 complaints 1989: 191 complaints 1990: 270 complaints 1990 1991: 233 complaints 1992: 113 complaints 1993: 418 complaints 1994: 519 complaints 1995: 608 complaints 1995 1996: 447 complaints 1997: 390 complaints 1998: 399 complaints 1999: 366 complaints 2000: 369 complaints 2000 2001: 229 complaints 2006: 17 complaints 2014: 2636 complaints 2015: 1776 complaints 2016: 1398 complaints 2016 2017: 1323 complaints 2018: 678 complaints 2019: 1582 complaints 2020: 258 complaints 2020 2021: 136 complaints 2021 2022: 44 complaints 2023: 3 complaints 2026: 3 complaints 2026
2020: 258 complaints
View as data table
YearComplaints
19801
19811
19820
19830
19847
198517
198621
198757
198897
1989191
1990270
1991233
1992113
1993418
1994519
1995608
1996447
1997390
1998399
1999366
2000369
2001229
200617
20142636
20151776
20161398
20171323
2018678
20191582
2020258
2021136
202244
20233
20263

KNOWN PROBLEM AREAS

POWER TRAIN 53%

53% of complaints: power train — 137 distinct reports on file.

ENGINE 14%

14% of complaints: engine — 36 distinct reports on file.

FIRE
Show complaint excerpts

Upon driving at approx 20mph in traffic on the highway, there was a sudden loss of power in acceleration. Smoke was seen around the vehicle. Multiple lights flashed on the dashboard and then quickly went blank.

NHTSA ODI report, 20240829

The contact owned a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the four-wheel drive overheated warning light illuminated.

NHTSA ODI report, 20240620

TL* THE CONTACT LEASES A 2020 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, AN UNKNOWN BURNING ODOR OCCURRED. THE CONTACT STATED THAT ANOTHER VEHICLE ALERTED HER THAT THE VEHICLE WAS ON FIRE UNDERNEATH.

NHTSA ODI report, 20210128

ELECTRICAL SYSTEM 12%

12% of complaints: electrical system — 32 distinct reports on file.

SERVICE BRAKES 9%

9% of complaints: service brakes — 22 distinct reports on file.

CRASH
STEERING 7%

7% of complaints: steering — 18 distinct reports on file.

CRASH
Show complaint excerpts

The contact owns a 2020 Jeep Cherokee.

NHTSA ODI report, 20240418

SAFETY TIMELINE

R 20191024 — steering

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Campaign 19V637000 — check if this car was fixed

R 20200427 — back over prevention

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge...

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.

Campaign 20V191000 — check if this car was fixed

R Date not on file — power train

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Remedy: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available.

Campaign 26V290000 — check if this car was fixed

BUY-SMART CHECKLIST

2020 Jeep Cherokee — pre-purchase inspection

  • Test/inspect for power train issues (137 reports on file for this year).
  • Test/inspect for engine issues (36 reports on file for this year).
  • Test/inspect for electrical system issues (32 reports on file for this year).
  • Verify recall 26V290000 (power train) has been completed.
  • Verify recall 19V637000 (steering) has been completed.
  • Verify recall 20V191000 (back over prevention) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2022 ▲ 1987 ▲ 1988

WORST YEARS

■ 2014 ■ 2015 ■ 2019

See all years ranked →

FAQ

Is the 2020 Jeep Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2020 Jeep Cherokee is rated "better than typical".

What are the most common problems with the 2020 Jeep Cherokee?

The most-reported component is power train, accounting for 53% of complaints on file.

How many recalls does the 2020 Jeep Cherokee have?

3 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.