MYRModel Year Report

2014 Jeep Cherokee

■ Significantly worse — known issue year
2014 Jeep Cherokee
BUILT 2026-10-10

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

Complaints
2,648
Recalls
13

Campaigns on file for 2014

Investigations
3

Opened by NHTSA

Top problem
Power train

56% of complaints

Complaints per year

1980: 1 complaint 1980 1981: 1 complaint 1982: 0 complaints 1983: 0 complaints 1984: 7 complaints 1985: 17 complaints 1985 1986: 21 complaints 1987: 57 complaints 1988: 98 complaints 1989: 191 complaints 1990: 275 complaints 1990 1991: 234 complaints 1992: 114 complaints 1993: 418 complaints 1994: 522 complaints 1995: 610 complaints 1995 1996: 447 complaints 1997: 390 complaints 1998: 399 complaints 1999: 366 complaints 2000: 369 complaints 2001: 229 complaints 2006: 17 complaints 2014: 2,648 complaints 2014 2,648 2015: 1,787 complaints 2016: 1,408 complaints 2017: 1,334 complaints 2018: 685 complaints 2019: 1,642 complaints 2020: 307 complaints 2021: 166 complaints 2021 2022: 49 complaints 2023: 3 complaints 2026: 7 complaints
1980: 1 complaint 1980 1981: 1 complaint 1982: 0 complaints 1983: 0 complaints 1983 1984: 7 complaints 1985: 17 complaints 1986: 21 complaints 1986 1987: 57 complaints 1988: 98 complaints 1989: 191 complaints 1989 1990: 275 complaints 1991: 234 complaints 1992: 114 complaints 1992 1993: 418 complaints 1994: 522 complaints 1995: 610 complaints 1995 1996: 447 complaints 1997: 390 complaints 1998: 399 complaints 1998 1999: 366 complaints 2000: 369 complaints 2001: 229 complaints 2001 2006: 17 complaints 2014: 2,648 complaints 2014 2,648 2015: 1,787 complaints 2016: 1,408 complaints 2017: 1,334 complaints 2018: 685 complaints 2018 2019: 1,642 complaints 2020: 307 complaints 2021: 166 complaints 2021 2022: 49 complaints 2023: 3 complaints 2026: 7 complaints 2026
1980: 1 complaint 1980 1981: 1 complaint 1982: 0 complaints 1982 1983: 0 complaints 1984: 7 complaints 1984 1985: 17 complaints 1986: 21 complaints 1986 1987: 57 complaints 1988: 98 complaints 1988 1989: 191 complaints 1990: 275 complaints 1990 1991: 234 complaints 1992: 114 complaints 1992 1993: 418 complaints 1994: 522 complaints 1994 1995: 610 complaints 1996: 447 complaints 1996 1997: 390 complaints 1998: 399 complaints 1998 1999: 366 complaints 2000: 369 complaints 2000 2001: 229 complaints 2006: 17 complaints 2014: 2,648 complaints 2014 2,648 2015: 1,787 complaints 2016: 1,408 complaints 2017: 1,334 complaints 2017 2018: 685 complaints 2019: 1,642 complaints 2019 2020: 307 complaints 2021: 166 complaints 2021 2022: 49 complaints 2023: 3 complaints 2023 2026: 7 complaints

2014: 2,648 complaints

View as data table
YearComplaints
19801
19811
19820
19830
19847
198517
198621
198757
198898
1989191
1990275
1991234
1992114
1993418
1994522
1995610
1996447
1997390
1998399
1999366
2000369
2001229
200617
20142,648
20151,787
20161,408
20171,334
2018685
20191,642
2020307
2021166
202249
20233
20267

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Power train

56% · 1,471 reports

Most commonly citing automatic transmission and control module (tcm/pcm/tecm).

CRASHFIREINJURY
Show complaint excerpts

The PTU is bad and I’ve replaced it twice with no successful fix

NHTSA ODI report, 2026-08-05

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter became stuck in neutral. The failure was a recurring failure.

NHTSA ODI report, 2026-07-30

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormally loud roaring sound coming from the vehicle.

NHTSA ODI report, 2026-07-21

Engine

19% · 516 reports
CRASHFIREINJURY
Show complaint excerpts

The gas pedal acceleration and a cruise control came on and got stuck between 35 and 45 miles an hour time I hit the other vehicle and laying on the brakes was probably 38 to 40 miles an hour prior that I was doing 72 miles an hour and 40 miles an...

NHTSA ODI report, 2026-08-21

Also filed under Forward collision avoidance and seats

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road.

NHTSA ODI report, 2024-09-24

Also filed under Electrical system

When parking my car and driving into the space suddenly I had an engine surge. It happened so suddenly. I tried to park it yet again and the same thing happened. This time I received damage to my vehicle when it was stopped by a large light pole.

NHTSA ODI report, 2018-04-11

Electrical system

17% · 451 reports

Most commonly citing wiring and software.

CRASHFIREINJURY

Service brakes

7% · 188 reports

Most commonly citing air and hydraulic.

CRASHFIREINJURY
Show complaint excerpts

Tl* the contact owns a 2014 Jeep Cherokee. The contact stated that while traveling at 40 MPH, the vehicle failed to properly respond to deceleration attempts and the contact crashed into a tree while trying to avoid a crash.

NHTSA ODI report, 2014-04-11

Was coming to a stop at an intersection. Had only driven 20-30 yards from where I was parked. Going very slowly but brake did not respond and I hit another car coming on the outside lane.

NHTSA ODI report, 2014-04-10

Fuel/propulsion system

7% · 186 reports
FIREINJURY

Safety timeline

13 recalls · 3 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. ▮
    2014Complaint volume 2,648 complaints filed for this model year.
  2. R
    2014-06-27Forward collision avoidance, vehicle speed control14V293000 Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles...

    Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403.

    Check if this car was fixed →

  3. R
    2014-09-15Suspension14V392000 Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles.

    Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

    Check if this car was fixed →

  4. R
    2015-03-04Air bags15V041000 Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

    Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.

    Check if this car was fixed →

  5. I
    2015-07-24Recall queryClosed 2016-01-05 Software security vulnerability
  6. R
    2015-08-25Equipment15V461000 Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015...

    Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.

    Check if this car was fixed →

  7. R
    2015-10-26Structure15V393000 Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option.

    Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the...

    Check if this car was fixed →

  8. R
    2015-12-15Visibility15V509000 Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

    Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015.

    Check if this car was fixed →

  9. R
    2016-10-03Seats16V590000 Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.

    Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

    Check if this car was fixed →

  10. R
    2016-11-02Power train16V529000 Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions.

    Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016.

    Check if this car was fixed →

  11. R
    2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

    Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

    Check if this car was fixed →

  12. R
    2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...

    Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

    Check if this car was fixed →

  13. R
    2019-08-08Power train19V447000 Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

    Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

    Check if this car was fixed →

  14. R
    2020-07-14Power train20V343000 Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).

    Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.

    Check if this car was fixed →

  15. I
    2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
  16. I
    2022-07-22Preliminary evaluationClosed 2023-10-29 Electronic Parking Brake Water Ingress
  17. R
    2024-03-01Electrical system, structure23V338000 Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield.

    Check if this car was fixed →

Buy-smart checklist

2014 Jeep Cherokee — pre-purchase inspection

Inspect

  • Power train: 1,471 reports on file for this year.
  • Engine: 516 reports on file for this year.
  • Electrical system: 451 reports on file for this year.

Verify these recalls were completed

  • Recall 14V293000 · Forward collision avoidance, vehicle speed control
  • Recall 14V392000 · Suspension
  • Recall 15V041000 · Air bags
  • Recall 15V461000 · Equipment
  • Recall 15V393000 · Structure
  • Recall 15V509000 · Visibility
  • Recall 16V590000 · Seats
  • Recall 16V529000 · Power train
  • Recall 17V824000 · Equipment
  • Recall 18V332000 · Electrical system, vehicle speed control
  • Recall 19V447000 · Power train
  • Recall 20V343000 · Power train
  • Recall 23V338000 · Electrical system, structure
Inspected by ______________ Date ______________

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2014 Jeep Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2014 Jeep Cherokee is rated "significantly worse".
What are the most common problems with the 2014 Jeep Cherokee?
The most-reported component is power train, accounting for 56% of complaints on file.
How many recalls does the 2014 Jeep Cherokee have?
13 recalls on file for this model year.

Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.