2014 Jeep Cherokee

■ Significantly worse — known issue year

2014 Jeep Cherokee
BUILT 2026-08-02

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

2014: 2636 complaints

View as data table

Year	Complaints
1980	1
1981	1
1982	0
1983	0
1984	7
1985	17
1986	21
1987	57
1988	97
1989	191
1990	270
1991	233
1992	113
1993	418
1994	519
1995	608
1996	447
1997	390
1998	399
1999	366
2000	369
2001	229
2006	17
2014	2636
2015	1776
2016	1398
2017	1323
2018	678
2019	1582
2020	258
2021	136
2022	44
2023	3
2026	3

KNOWN PROBLEM AREAS

POWER TRAIN 55%

55% of complaints: power train — 1444 distinct reports on file.

CRASH FIRE INJURY

ENGINE 19%

19% of complaints: engine — 513 distinct reports on file.

CRASH FIRE INJURY

Show complaint excerpts

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road.

NHTSA ODI report, 20240924

WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE.

NHTSA ODI report, 20180411

I PARKED MY CAR IN THE GARAGE AS USUALLY (SO VEHICLE WAS PARKED). ON TOP OF MY GARAGE THERE IS MY NEIGHBOR'S APARTMENT AND MY APARTMENT IS ON TOP OF THE NEIGHBOR'S APARTMENT.

NHTSA ODI report, 20171119

ELECTRICAL SYSTEM 17%

17% of complaints: electrical system — 436 distinct reports on file.

CRASH FIRE INJURY

Show complaint excerpts

NHTSA ODI report, 20240924

I PARKED MY CAR IN THE GARAGE AS USUALLY (SO VEHICLE WAS PARKED). ON TOP OF MY GARAGE THERE IS MY NEIGHBOR'S APARTMENT AND MY APARTMENT IS ON TOP OF THE NEIGHBOR'S APARTMENT.

NHTSA ODI report, 20171119

FUEL/PROPULSION SYSTEM 7%

7% of complaints: fuel/propulsion system — 186 distinct reports on file.

FIRE INJURY

SERVICE BRAKES 7%

7% of complaints: service brakes — 183 distinct reports on file.

CRASH FIRE INJURY

Show complaint excerpts

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING AT 40 MPH, THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS AND THE CONTACT CRASHED INTO A TREE WHILE TRYING TO AVOID A CRASH.

NHTSA ODI report, 20140411

WAS COMING TO A STOP AT AN INTERSECTION. HAD ONLY DRIVEN 20-30 YARDS FROM WHERE I WAS PARKED. GOING VERY SLOWLY BUT BRAKE DID NOT RESPOND AND I HIT ANOTHER CAR COMING ON THE OUTSIDE LANE.

NHTSA ODI report, 20140410

SAFETY TIMELINE

▮ 2014 — complaint volume: 2636

R 20140627 — forward collision avoidance, vehicle speed control

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles...

Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 14V293000 — check if this car was fixed

R 20140915 — suspension

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles.

Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Campaign 14V392000 — check if this car was fixed

R 20150304 — air bags

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 15V041000 — check if this car was fixed

I 20150724 — RQ (closed 20160105)

Software security vulnerability

R 20150825 — equipment

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015...

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.

Campaign 15V461000 — check if this car was fixed

R 20151026 — structure

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option.

Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the...

Campaign 15V393000 — check if this car was fixed

R 20151215 — visibility

Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015.

Campaign 15V509000 — check if this car was fixed

R 20161003 — seats

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.

Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 16V590000 — check if this car was fixed

R 20161102 — power train

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016.

Campaign 16V529000 — check if this car was fixed

R 20180214 — equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

Campaign 17V824000 — check if this car was fixed

R 20180604 — electrical system, vehicle speed control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

Campaign 18V332000 — check if this car was fixed

R 20190808 — power train

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Campaign 19V447000 — check if this car was fixed

R 20200714 — power train

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).

Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.

Campaign 20V343000 — check if this car was fixed

I 20210917 — EA (open)

Desiccated Air Bag Inflator Rupture

I 20220722 — PE (closed 20231029)

Electronic Parking Brake Water Ingress

R 20240301 — electrical system, structure

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield.

Campaign 23V338000 — check if this car was fixed

BUY-SMART CHECKLIST

2014 Jeep Cherokee — pre-purchase inspection

Test/inspect for power train issues (1444 reports on file for this year).
Test/inspect for engine issues (513 reports on file for this year).
Test/inspect for electrical system issues (436 reports on file for this year).
Verify recall 14V293000 (forward collision avoidance, vehicle speed control) has been completed.
Verify recall 14V392000 (suspension) has been completed.
Verify recall 15V041000 (air bags) has been completed.
Verify recall 15V461000 (equipment) has been completed.
Verify recall 15V393000 (structure) has been completed.
Verify recall 15V509000 (visibility) has been completed.
Verify recall 16V590000 (seats) has been completed.
Verify recall 16V529000 (power train) has been completed.
Verify recall 17V824000 (equipment) has been completed.
Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
Verify recall 19V447000 (power train) has been completed.
Verify recall 20V343000 (power train) has been completed.
Verify recall 23V338000 (electrical system, structure) has been completed.

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2022 ▲ 1987 ▲ 1988

WORST YEARS

■ 2015 ■ 2019 ■ 2016

See all years ranked →

FAQ

Is the 2014 Jeep Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2014 Jeep Cherokee is rated "significantly worse".

What are the most common problems with the 2014 Jeep Cherokee?

The most-reported component is power train, accounting for 55% of complaints on file.

How many recalls does the 2014 Jeep Cherokee have?

13 recalls on file for this model year.

Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.