MYRModel Year Report

2014 Jeep Cherokee

■ Significantly worse — known issue year
2014 Jeep Cherokee
BUILT 2026-09-02

This year had more than double the complaints of this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

How is this computed?

COMPLAINTS PER YEAR

Complaints per year, Jeep Cherokee Bar chart of distinct NHTSA complaints filed per model year, 2014 highlighted. 1980: 1 complaints 1980 1981: 1 complaints 1982: 0 complaints 1983: 0 complaints 1984: 7 complaints 1985: 17 complaints 1985 1986: 21 complaints 1987: 57 complaints 1988: 98 complaints 1989: 191 complaints 1990: 275 complaints 1990 1991: 234 complaints 1992: 114 complaints 1993: 418 complaints 1994: 522 complaints 1995: 610 complaints 1995 1996: 447 complaints 1997: 390 complaints 1998: 399 complaints 1999: 366 complaints 2000: 369 complaints 2000 2001: 229 complaints 2006: 17 complaints 2014: 2642 complaints 2014 2015: 1784 complaints 2016: 1404 complaints 2016 2017: 1328 complaints 2018: 682 complaints 2019: 1618 complaints 2020: 282 complaints 2021: 153 complaints 2021 2022: 48 complaints 2023: 3 complaints 2026: 3 complaints 2026
2014: 2642 complaints
View as data table
YearComplaints
19801
19811
19820
19830
19847
198517
198621
198757
198898
1989191
1990275
1991234
1992114
1993418
1994522
1995610
1996447
1997390
1998399
1999366
2000369
2001229
200617
20142642
20151784
20161404
20171328
2018682
20191618
2020282
2021153
202248
20233
20263

KNOWN PROBLEM AREAS

Percentages can add to more than 100% -- a complaint can name more than one system.

POWER TRAIN 55%

55% of complaints: power train — 1466 distinct reports on file, most commonly citing automatic transmission and control module (tcm/pcm/tecm).

CRASH FIRE INJURY
Show complaint excerpts

The PTU is bad and I’ve replaced it twice with no successful fix

NHTSA ODI report, 20260805

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter became stuck in neutral. The failure was a recurring failure.

NHTSA ODI report, 20260730

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormally loud roaring sound coming from the vehicle.

NHTSA ODI report, 20260721

ENGINE 19%

19% of complaints: engine — 514 distinct reports on file.

CRASH FIRE INJURY
Show complaint excerpts

The gas pedal acceleration and a cruise control came on and got stuck between 35 and 45 miles an hour time I hit the other vehicle and laying on the brakes was probably 38 to 40 miles an hour prior that I was doing 72 miles an hour and 40 miles an...

NHTSA ODI report, 20260821

Also filed under FORWARD COLLISION AVOIDANCE and SEATS

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road.

NHTSA ODI report, 20240924

Also filed under ELECTRICAL SYSTEM

WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE.

NHTSA ODI report, 20180411

ELECTRICAL SYSTEM 17%

17% of complaints: electrical system — 450 distinct reports on file, most commonly citing wiring and software.

CRASH FIRE INJURY
SERVICE BRAKES 7%

7% of complaints: service brakes — 187 distinct reports on file, most commonly citing air and hydraulic.

CRASH FIRE INJURY
Show complaint excerpts

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING AT 40 MPH, THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS AND THE CONTACT CRASHED INTO A TREE WHILE TRYING TO AVOID A CRASH.

NHTSA ODI report, 20140411

WAS COMING TO A STOP AT AN INTERSECTION. HAD ONLY DRIVEN 20-30 YARDS FROM WHERE I WAS PARKED. GOING VERY SLOWLY BUT BRAKE DID NOT RESPOND AND I HIT ANOTHER CAR COMING ON THE OUTSIDE LANE.

NHTSA ODI report, 20140410

FUEL/PROPULSION SYSTEM 7%

7% of complaints: fuel/propulsion system — 186 distinct reports on file.

FIRE INJURY

SAFETY TIMELINE

▮ 2014 — complaint volume: 2642
R 20140627 — forward collision avoidance, vehicle speed control

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles...

Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 14V293000 — check if this car was fixed

R 20140915 — suspension

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles.

Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Campaign 14V392000 — check if this car was fixed

R 20150304 — air bags

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 15V041000 — check if this car was fixed

I 20150724 — RQ (closed 20160105)

Software security vulnerability

R 20150825 — equipment

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015...

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.

Campaign 15V461000 — check if this car was fixed

R 20151026 — structure

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option.

Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the...

Campaign 15V393000 — check if this car was fixed

R 20151215 — visibility

Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015.

Campaign 15V509000 — check if this car was fixed

R 20161003 — seats

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.

Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

Campaign 16V590000 — check if this car was fixed

R 20161102 — power train

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016.

Campaign 16V529000 — check if this car was fixed

R 20180214 — equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

Campaign 17V824000 — check if this car was fixed

R 20180604 — electrical system, vehicle speed control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

Campaign 18V332000 — check if this car was fixed

R 20190808 — power train

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Campaign 19V447000 — check if this car was fixed

R 20200714 — power train

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).

Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.

Campaign 20V343000 — check if this car was fixed

I 20210917 — EA (open)

Desiccated Air Bag Inflator Rupture

I 20220722 — PE (closed 20231029)

Electronic Parking Brake Water Ingress

R 20240301 — electrical system, structure

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield.

Campaign 23V338000 — check if this car was fixed

BUY-SMART CHECKLIST

2014 Jeep Cherokee — pre-purchase inspection

  • Test/inspect for power train issues (1466 reports on file for this year).
  • Test/inspect for engine issues (514 reports on file for this year).
  • Test/inspect for electrical system issues (450 reports on file for this year).
  • Verify recall 14V293000 (forward collision avoidance, vehicle speed control) has been completed.
  • Verify recall 14V392000 (suspension) has been completed.
  • Verify recall 15V041000 (air bags) has been completed.
  • Verify recall 15V461000 (equipment) has been completed.
  • Verify recall 15V393000 (structure) has been completed.
  • Verify recall 15V509000 (visibility) has been completed.
  • Verify recall 16V590000 (seats) has been completed.
  • Verify recall 16V529000 (power train) has been completed.
  • Verify recall 17V824000 (equipment) has been completed.
  • Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
  • Verify recall 19V447000 (power train) has been completed.
  • Verify recall 20V343000 (power train) has been completed.
  • Verify recall 23V338000 (electrical system, structure) has been completed.
Inspected by ______________ Date ______________

OTHER YEARS OF THIS MODEL

BEST YEARS

▲ 2022 ▲ 1987 ▲ 1988

WORST YEARS

■ 2015 ■ 2019 ■ 2016

See all years ranked →

FAQ

Is the 2014 Jeep Cherokee reliable?

Based on NHTSA complaint volume compared to this model's typical year, the 2014 Jeep Cherokee is rated "significantly worse".

What are the most common problems with the 2014 Jeep Cherokee?

The most-reported component is power train, accounting for 55% of complaints on file.

How many recalls does the 2014 Jeep Cherokee have?

13 recalls on file for this model year.

Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.