2015 Jeep Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 1,787
- Recalls
- 11
- Investigations
- 4
- Top problem
- Power train
Campaigns on file for 2015
Opened by NHTSA
56% of complaints
Complaints per year
2015: 1,787 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 1 |
| 1981 | 1 |
| 1982 | 0 |
| 1983 | 0 |
| 1984 | 7 |
| 1985 | 17 |
| 1986 | 21 |
| 1987 | 57 |
| 1988 | 98 |
| 1989 | 191 |
| 1990 | 275 |
| 1991 | 234 |
| 1992 | 114 |
| 1993 | 418 |
| 1994 | 522 |
| 1995 | 610 |
| 1996 | 447 |
| 1997 | 390 |
| 1998 | 399 |
| 1999 | 366 |
| 2000 | 369 |
| 2001 | 229 |
| 2006 | 17 |
| 2014 | 2,648 |
| 2015 | 1,787 |
| 2016 | 1,408 |
| 2017 | 1,334 |
| 2018 | 685 |
| 2019 | 1,642 |
| 2020 | 307 |
| 2021 | 166 |
| 2022 | 49 |
| 2023 | 3 |
| 2026 | 7 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
56% · 1,003 reportsMost commonly citing transfer case (4-wheel drive) and automatic transmission.
Show complaint excerpts
The component involved is the Power Transfer Unit (PTU) / four-wheel-drive system on my 2015 Jeep Cherokee Trailhawk. The vehicle has experienced four PTU-related failures.
NHTSA ODI report, 2026-10-01
Slipping of transmission
NHTSA ODI report, 2026-08-06
The power transfer unit (transfer case) went out as I was driving. I wasn't able to drive it and had to towed it to a mechanic. We found that later, the transfer case actuator and seals also needed replaced.
NHTSA ODI report, 2026-07-23
Engine
20% · 364 reportsShow complaint excerpts
The contact owned a 2015 Jeep Grand Cherokee. The contact stated while parked, the vehicle suddenly jumped into gear crashing into the rear of the vehicle in front. The vehicle was taken to a dealer but was not diagnosed.
NHTSA ODI report, 2024-04-26
Tl* the contact owns a 2015 Jeep Cherokee. While driving 60 MPH, the contact noticed smoke under the hood. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45.
NHTSA ODI report, 2015-01-05
Electrical system
18% · 327 reportsMost commonly citing software and wiring.
Show complaint excerpts
My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.
NHTSA ODI report, 2026-07-23
Service brakes
7% · 128 reportsVehicle speed control
7% · 120 reportsMost commonly citing accelerator pedal.
Safety timeline
11 recalls · 4 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2015Complaint volume 1,787 complaints filed for this model year.
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2015-01-13Preliminary evaluationClosed 2015-12-09 Engine compartment fire
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2015-03-04Air bags15V041000 Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
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2015-07-24Recall queryClosed 2016-01-05 Software security vulnerability
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2015-08-25Equipment15V461000 Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015...
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge.
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2015-10-26Structure15V393000 Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option.
Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the...
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2015-11-23Engine and engine cooling15V676000 Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Remedy: Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge.
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2016-02-01Electrical system, structure15V826000 Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option.
Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield.
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2016-10-03Seats16V590000 Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
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2016-11-02Power train16V529000 Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016.
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2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
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2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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2020-07-14Power train20V343000 Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
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2022-07-22Preliminary evaluationClosed 2023-10-29 Electronic Parking Brake Water Ingress
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2024-03-01Electrical system, structure23V338000 Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield.
Buy-smart checklist
2015 Jeep Cherokee — pre-purchase inspection
Inspect
- Power train: 1,003 reports on file for this year.
- Engine: 364 reports on file for this year.
- Electrical system: 327 reports on file for this year.
Verify these recalls were completed
- Recall 15V041000 · Air bags
- Recall 15V461000 · Equipment
- Recall 15V393000 · Structure
- Recall 15V676000 · Engine and engine cooling
- Recall 15V826000 · Electrical system, structure
- Recall 16V590000 · Seats
- Recall 16V529000 · Power train
- Recall 17V824000 · Equipment
- Recall 18V332000 · Electrical system, vehicle speed control
- Recall 20V343000 · Power train
- Recall 23V338000 · Electrical system, structure
Other years of this model
See all years ranked →FAQ
- Is the 2015 Jeep Cherokee reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2015 Jeep Cherokee is rated "significantly worse".
- What are the most common problems with the 2015 Jeep Cherokee?
- The most-reported component is power train, accounting for 56% of complaints on file.
- How many recalls does the 2015 Jeep Cherokee have?
- 11 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.