2017 Jeep Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 1,334
- Recalls
- 6
- Investigations
- 1
- Top problem
- Power train
Campaigns on file for 2017
Opened by NHTSA
49% of complaints
Complaints per year
2017: 1,334 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 1 |
| 1981 | 1 |
| 1982 | 0 |
| 1983 | 0 |
| 1984 | 7 |
| 1985 | 17 |
| 1986 | 21 |
| 1987 | 57 |
| 1988 | 98 |
| 1989 | 191 |
| 1990 | 275 |
| 1991 | 234 |
| 1992 | 114 |
| 1993 | 418 |
| 1994 | 522 |
| 1995 | 610 |
| 1996 | 447 |
| 1997 | 390 |
| 1998 | 399 |
| 1999 | 366 |
| 2000 | 369 |
| 2001 | 229 |
| 2006 | 17 |
| 2014 | 2,648 |
| 2015 | 1,787 |
| 2016 | 1,408 |
| 2017 | 1,334 |
| 2018 | 685 |
| 2019 | 1,642 |
| 2020 | 307 |
| 2021 | 166 |
| 2022 | 49 |
| 2023 | 3 |
| 2026 | 7 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
49% · 649 reportsMost commonly citing transfer case (4-wheel drive) and gear position indication (prndl).
Show complaint excerpts
The vehicle unprompted shifted into 4wd and lost all propulsion. Revved high, but didnât move. There is a recall that outlines the exact issues I experienced, but my VIN is not covered for a free fix.
NHTSA ODI report, 2026-08-17
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the vehicle. Additionally, the âService 4-WDâ warning light was illuminated.
NHTSA ODI report, 2026-08-14
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, and the vehicle shut off unexpectedly.
NHTSA ODI report, 2026-07-17
Electrical system
26% · 342 reportsMost commonly citing starter assembly and instrument cluster/panel.
Show complaint excerpts
There was already a recall on the make and model of my car, Jeep Cherokee Latitude; however, when I search by VIN it shows zero unrepaired recalls.
NHTSA ODI report, 2023-11-27
Also filed under Engine and fuel/propulsion system
Car caught on fire while driving. Entire front end was in flames and burned completely. *tt *tr *bf VIN is invalid updated 11/26/18
NHTSA ODI report, 2018-09-03
Also filed under Engine
Engine
19% · 258 reportsVehicle speed control
4% · 60 reportsMost commonly citing throttle.
Service brakes
4% · 59 reportsMost commonly citing hydraulic.
Show complaint excerpts
We just purchased above vehicle with 13 miles on it. Like the car, but we were crawling along and the car in front of us stopped. My husband tried to stop and hit both the gas and brake pedal at the same time.
NHTSA ODI report, 2017-05-13
Safety timeline
6 recalls · 1 investigation · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2016-11-09Air bags16V799000 Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Remedy: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
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2017Complaint volume 1,334 complaints filed for this model year.
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2017-10-13Equipment, wheels17V543000 Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles.
Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
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2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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2020-07-14Power train20V343000 Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
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2023-05-11Power train23V302000 Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403.
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2026-02-19Power train25V011000 Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403.
Buy-smart checklist
2017 Jeep Cherokee — pre-purchase inspection
Inspect
- Power train: 649 reports on file for this year.
- Electrical system: 342 reports on file for this year.
- Engine: 258 reports on file for this year.
Verify these recalls were completed
- Recall 16V799000 · Air bags
- Recall 17V543000 · Equipment, wheels
- Recall 18V332000 · Electrical system, vehicle speed control
- Recall 20V343000 · Power train
- Recall 23V302000 · Power train
- Recall 25V011000 · Power train
Other years of this model
See all years ranked →FAQ
- Is the 2017 Jeep Cherokee reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2017 Jeep Cherokee is rated "significantly worse".
- What are the most common problems with the 2017 Jeep Cherokee?
- The most-reported component is power train, accounting for 49% of complaints on file.
- How many recalls does the 2017 Jeep Cherokee have?
- 6 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.