2017 Jeep Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1980 | 1 |
| 1981 | 1 |
| 1982 | 0 |
| 1983 | 0 |
| 1984 | 7 |
| 1985 | 17 |
| 1986 | 21 |
| 1987 | 57 |
| 1988 | 98 |
| 1989 | 191 |
| 1990 | 275 |
| 1991 | 234 |
| 1992 | 114 |
| 1993 | 418 |
| 1994 | 522 |
| 1995 | 610 |
| 1996 | 447 |
| 1997 | 390 |
| 1998 | 399 |
| 1999 | 366 |
| 2000 | 369 |
| 2001 | 229 |
| 2006 | 17 |
| 2014 | 2642 |
| 2015 | 1784 |
| 2016 | 1404 |
| 2017 | 1328 |
| 2018 | 682 |
| 2019 | 1618 |
| 2020 | 282 |
| 2021 | 153 |
| 2022 | 48 |
| 2023 | 3 |
| 2026 | 3 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
49% of complaints: power train — 647 distinct reports on file, most commonly citing transfer case (4-wheel drive) and gear position indication (prndl).
CRASH INJURYShow complaint excerpts
The vehicle unprompted shifted into 4wd and lost all propulsion. Revved high, but didnât move. There is a recall that outlines the exact issues I experienced, but my VIN is not covered for a free fix.
NHTSA ODI report, 20260817
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the vehicle. Additionally, the âService 4-WDâ warning light was illuminated.
NHTSA ODI report, 20260814
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, and the vehicle shut off unexpectedly.
NHTSA ODI report, 20260717
26% of complaints: electrical system — 341 distinct reports on file, most commonly citing starter assembly and instrument cluster/panel.
CRASH FIRE INJURYShow complaint excerpts
There was already a recall on the make and model of my car, Jeep Cherokee Latitude; however, when I search by VIN it shows zero unrepaired recalls.
NHTSA ODI report, 20231127
Also filed under ENGINE and FUEL/PROPULSION SYSTEM
CAR CAUGHT ON FIRE WHILE DRIVING. ENTIRE FRONT END WAS IN FLAMES AND BURNED COMPLETELY. *TT *TR *BF VIN IS INVALID UPDATED 11/26/18*JB
NHTSA ODI report, 20180903
Also filed under ENGINE
19% of complaints: engine — 257 distinct reports on file.
CRASH FIRE INJURY5% of complaints: vehicle speed control — 60 distinct reports on file, most commonly citing throttle.
CRASH INJURY4% of complaints: service brakes — 58 distinct reports on file, most commonly citing hydraulic.
CRASH INJURYShow complaint excerpts
WE JUST PURCHASED ABOVE VEHICLE WITH 13 MILES ON IT. LIKE THE CAR, BUT WE WERE CRAWLING ALONG AND THE CAR IN FRONT OF US STOPPED. MY HUSBAND TRIED TO STOP AND HIT BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME.
NHTSA ODI report, 20170513
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Remedy: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
Campaign 16V799000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles.
Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Campaign 17V543000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.
Campaign 20V343000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403.
Campaign 23V302000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403.
Campaign 25V011000 — check if this car was fixed
BUY-SMART CHECKLIST
2017 Jeep Cherokee — pre-purchase inspection
- Test/inspect for power train issues (647 reports on file for this year).
- Test/inspect for electrical system issues (341 reports on file for this year).
- Test/inspect for engine issues (257 reports on file for this year).
- Verify recall 16V799000 (air bags) has been completed.
- Verify recall 17V543000 (equipment, wheels) has been completed.
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 20V343000 (power train) has been completed.
- Verify recall 23V302000 (power train) has been completed.
- Verify recall 25V011000 (power train) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2017 Jeep Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Jeep Cherokee is rated "significantly worse".
What are the most common problems with the 2017 Jeep Cherokee?
The most-reported component is power train, accounting for 49% of complaints on file.
How many recalls does the 2017 Jeep Cherokee have?
6 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.