2016 Jeep Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 1980 | 1 |
| 1981 | 1 |
| 1982 | 0 |
| 1983 | 0 |
| 1984 | 7 |
| 1985 | 17 |
| 1986 | 21 |
| 1987 | 57 |
| 1988 | 97 |
| 1989 | 191 |
| 1990 | 270 |
| 1991 | 233 |
| 1992 | 113 |
| 1993 | 418 |
| 1994 | 519 |
| 1995 | 608 |
| 1996 | 447 |
| 1997 | 390 |
| 1998 | 399 |
| 1999 | 366 |
| 2000 | 369 |
| 2001 | 229 |
| 2006 | 17 |
| 2014 | 2636 |
| 2015 | 1776 |
| 2016 | 1398 |
| 2017 | 1323 |
| 2018 | 678 |
| 2019 | 1582 |
| 2020 | 258 |
| 2021 | 136 |
| 2022 | 44 |
| 2023 | 3 |
| 2026 | 3 |
KNOWN PROBLEM AREAS
44% of complaints: power train — 614 distinct reports on file.
CRASH FIRE INJURYShow complaint excerpts
*While driving vehicle on highway heard a loud noise and grinding sound and PTU exploded and *was not able to maneuver vehicle properly. *Fluid that was leaking out . Caused fire .
NHTSA ODI report, 20250126
TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI report, 20160622
22% of complaints: engine — 313 distinct reports on file.
CRASH FIRE21% of complaints: electrical system — 289 distinct reports on file.
CRASH FIRE INJURY7% of complaints: service brakes — 92 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ROLLED FORWARD AND STRUCK ANOTHER VEHICLE. THE SEAT BELT FAILED TO LOCK UP AS DESIGNED. THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI report, 20180518
5% of complaints: vehicle speed control — 75 distinct reports on file.
CRASH INJURYShow complaint excerpts
Cruise control would not disengage. Instead it accelerated me to 85 mph is rush hour traffic. The car continued to accelerate will out responding to any commands to turn off cruise control. Second time this has happened.
NHTSA ODI report, 20240507
TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI report, 20160622
SAFETY TIMELINE
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option.
Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield.
Campaign 15V826000 — check if this car was fixed
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Remedy: Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Campaign 16V284000 — check if this car was fixed
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Remedy: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Campaign 16V287000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Campaign 16V590000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Campaign 17V824000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Campaign 18V332000 — check if this car was fixed
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.
Campaign 20V343000 — check if this car was fixed
Desiccated Air Bag Inflator Rupture
Electronic Parking Brake Water Ingress
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403.
Campaign 23V302000 — check if this car was fixed
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield.
Campaign 23V338000 — check if this car was fixed
BUY-SMART CHECKLIST
2016 Jeep Cherokee — pre-purchase inspection
- Test/inspect for power train issues (614 reports on file for this year).
- Test/inspect for engine issues (313 reports on file for this year).
- Test/inspect for electrical system issues (289 reports on file for this year).
- Verify recall 15V826000 (electrical system, structure) has been completed.
- Verify recall 16V284000 (power train) has been completed.
- Verify recall 16V287000 (power train) has been completed.
- Verify recall 16V590000 (seats) has been completed.
- Verify recall 17V824000 (equipment) has been completed.
- Verify recall 18V332000 (electrical system, vehicle speed control) has been completed.
- Verify recall 20V343000 (power train) has been completed.
- Verify recall 23V302000 (power train) has been completed.
- Verify recall 23V338000 (electrical system, structure) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2016 Jeep Cherokee reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2016 Jeep Cherokee is rated "significantly worse".
What are the most common problems with the 2016 Jeep Cherokee?
The most-reported component is power train, accounting for 44% of complaints on file.
How many recalls does the 2016 Jeep Cherokee have?
9 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.