2016 Jeep Cherokee
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
- Complaints
- 1,408
- Recalls
- 9
- Investigations
- 2
- Top problem
- Power train
Campaigns on file for 2016
Opened by NHTSA
45% of complaints
Complaints per year
2016: 1,408 complaints
View as data table
| Year | Complaints |
|---|---|
| 1980 | 1 |
| 1981 | 1 |
| 1982 | 0 |
| 1983 | 0 |
| 1984 | 7 |
| 1985 | 17 |
| 1986 | 21 |
| 1987 | 57 |
| 1988 | 98 |
| 1989 | 191 |
| 1990 | 275 |
| 1991 | 234 |
| 1992 | 114 |
| 1993 | 418 |
| 1994 | 522 |
| 1995 | 610 |
| 1996 | 447 |
| 1997 | 390 |
| 1998 | 399 |
| 1999 | 366 |
| 2000 | 369 |
| 2001 | 229 |
| 2006 | 17 |
| 2014 | 2,648 |
| 2015 | 1,787 |
| 2016 | 1,408 |
| 2017 | 1,334 |
| 2018 | 685 |
| 2019 | 1,642 |
| 2020 | 307 |
| 2021 | 166 |
| 2022 | 49 |
| 2023 | 3 |
| 2026 | 7 |
Known problem areas
Percentages can add to more than 100% — a complaint can name more than one system.
Power train
45% · 633 reportsMost commonly citing transfer case (4-wheel drive) and automatic transmission.
Show complaint excerpts
Warning message of 4 Wheel drive overheating and disengaging. a few minutes later a loud pop occurred, and flames overtook the engine and drive train. I pulled off the road and the fire department came and put out the fire. It is a total loss.
NHTSA ODI report, 2026-10-05
*While driving vehicle on highway heard a loud noise and grinding sound and PTU exploded and *was not able to maneuver vehicle properly. *Fluid that was leaking out . Caused fire .
NHTSA ODI report, 2025-01-26
Tl* the contact rented a 2016 Jeep Cherokee. While in reverse and applying the brakes, the rented vehicle independently accelerated forward and crashed into another vehicle. The air bags did not deploy.
NHTSA ODI report, 2016-06-22
Also filed under Vehicle speed control
Engine
22% · 314 reportsElectrical system
21% · 297 reportsMost commonly citing speedometer/odometer and 12v/24v/48v battery.
Show complaint excerpts
The vehicle show code B0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down.
NHTSA ODI report, 2026-07-16
Also filed under Air bags
Service brakes
7% · 94 reportsMost commonly citing hydraulic.
Show complaint excerpts
Tl* the contact owns a 2016 Jeep Cherokee. While stopped at a traffic light, the vehicle rolled forward and struck another vehicle. The seat belt failed to lock up as designed. The air bags did not deploy.
NHTSA ODI report, 2018-05-18
Also filed under Seat belts
Vehicle speed control
5% · 76 reportsMost commonly citing cruise control.
Show complaint excerpts
Cruise control would not disengage. Instead it accelerated me to 85 mph is rush hour traffic. The car continued to accelerate will out responding to any commands to turn off cruise control. Second time this has happened.
NHTSA ODI report, 2024-05-07
Also filed under Forward collision avoidance
Safety timeline
9 recalls · 2 investigations · oldest first
To check one car, enter its VIN on the NHTSA recall page. Check a VIN →
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2016Complaint volume 1,408 complaints filed for this model year.
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2016-02-01Electrical system, structure15V826000 Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option.
Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield.
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2016-06-30Power train16V284000 Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Remedy: Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
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2016-06-30Power train16V287000 Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Remedy: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
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2016-10-03Seats16V590000 Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
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2018-02-14Equipment17V824000 Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
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2018-06-04Electrical system, vehicle speed control18V332000 Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM...
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
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2020-07-14Power train20V343000 Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.
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2021-09-17Engineering analysisOpen Desiccated Air Bag Inflator Rupture
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2022-07-22Preliminary evaluationClosed 2023-10-29 Electronic Parking Brake Water Ingress
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2023-05-11Power train23V302000 Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403.
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2024-03-01Electrical system, structure23V338000 Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield.
Buy-smart checklist
2016 Jeep Cherokee — pre-purchase inspection
Inspect
- Power train: 633 reports on file for this year.
- Engine: 314 reports on file for this year.
- Electrical system: 297 reports on file for this year.
Verify these recalls were completed
- Recall 15V826000 · Electrical system, structure
- Recall 16V284000 · Power train
- Recall 16V287000 · Power train
- Recall 16V590000 · Seats
- Recall 17V824000 · Equipment
- Recall 18V332000 · Electrical system, vehicle speed control
- Recall 20V343000 · Power train
- Recall 23V302000 · Power train
- Recall 23V338000 · Electrical system, structure
Other years of this model
See all years ranked →FAQ
- Is the 2016 Jeep Cherokee reliable?
- Based on NHTSA complaint volume compared to this model's typical year, the 2016 Jeep Cherokee is rated "significantly worse".
- What are the most common problems with the 2016 Jeep Cherokee?
- The most-reported component is power train, accounting for 45% of complaints on file.
- How many recalls does the 2016 Jeep Cherokee have?
- 9 recalls on file for this model year.
Data updated 2026-10-09 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.