2020 Ford Fusion

▲ Better than typical
2020 Ford Fusion
RENDERED 2026-11-01T11:36:38.654Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
184
Recalls
3

Campaigns on file for 2020

Investigations
0

None on file

Top problem
Power train

36% of complaints

Complaints per year

2006: 730 complaints 2006 2007: 1,064 complaints 2008: 1,353 complaints 2008 2009: 1,022 complaints 2010: 5,129 complaints 2010 2011: 2,792 complaints 2012: 2,515 complaints 2012 2013: 1,789 complaints 2014: 1,333 complaints 2014 2015: 994 complaints 2016: 1,634 complaints 2016 2017: 1,114 complaints 2018: 443 complaints 2018 2019: 315 complaints 2020: 184 complaints 2020 184
2006: 730 complaints 2006 2007: 1,064 complaints 2007 2008: 1,353 complaints 2008 2009: 1,022 complaints 2009 2010: 5,129 complaints 2010 2011: 2,792 complaints 2011 2012: 2,515 complaints 2012 2013: 1,789 complaints 2013 2014: 1,333 complaints 2014 2015: 994 complaints 2015 2016: 1,634 complaints 2016 2017: 1,114 complaints 2017 2018: 443 complaints 2018 2019: 315 complaints 2019 2020: 184 complaints 2020 184
2006: 730 complaints 2006 2007: 1,064 complaints 2007 2008: 1,353 complaints 2008 2009: 1,022 complaints 2009 2010: 5,129 complaints 2010 2011: 2,792 complaints 2011 2012: 2,515 complaints 2012 2013: 1,789 complaints 2013 2014: 1,333 complaints 2014 2015: 994 complaints 2015 2016: 1,634 complaints 2016 2017: 1,114 complaints 2017 2018: 443 complaints 2018 2019: 315 complaints 2019 2020: 184 complaints 2020 184

2020: 184 complaints

View as data table
YearComplaints
2006730
20071,064
20081,353
20091,022
20105,129
20112,792
20122,515
20131,789
20141,333
2015994
20161,634
20171,114
2018443
2019315
2020184

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Power train

36% · 67 reports

Most commonly citing bell housing and torque converter.

CRASH
Show complaint excerpts

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning.

NHTSA ODI report, 2022-06-21

Coolant Intrusion. Started with thick white exhaust when starting up in morning. Turned into acceleration lags, car shutting engine off when parked, and exhaust smell coming inside of car.

NHTSA ODI report, 2026-09-17

Also filed under Engine

Engine

29% · 53 reports
Show complaint excerpts

COMPONENT THAT FAILED: The engine cooling fan on my 2020 Ford Fusion SEL (1.5L, non-hybrid) became inoperable and blew three fuses.

NHTSA ODI report, 2026-08-15

While driving at 75mph on the freeway, my 2020 Ford Fusion suffered a sudden, catastrophic EcoBoost engine coolant failure. The vehicle instantly lost power and dropped to 35mph in active traffic, creating an extreme highway collision hazard.

NHTSA ODI report, 2026-07-12

Electrical system

20% · 37 reports

Most commonly citing wiring.

FIREINJURY

Fuel/propulsion system

7% · 12 reports
FIREINJURY

Steering

7% · 12 reports

Most commonly citing steering control module and rack and pinion.

CRASH
Show complaint excerpts

The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently.

NHTSA ODI report, 2025-06-11

Also filed under Traction control system

I was backing out of my drive way when a shift system fault message appeared on my dashboard. When I went to change gears the rotary dial locked up and shifted to park.

NHTSA ODI report, 2026-07-31

Safety timeline

3 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2025-05-15Electrical system23V440000 Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

    Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle.

  2. R
    2025-09-04Back over prevention25V442000 Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair,...

    Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

  3. R
    Date not on fileEquipment25V685000 Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles.

    Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge.

Buy-smart checklist

2020 Ford Fusion — pre-purchase inspection

Inspect

  • Power train: 67 reports on file for this year.
  • Engine: 53 reports on file for this year.
  • Electrical system: 37 reports on file for this year.

Verify these recalls were completed

  • Recall 25V685000 · Equipment
  • Recall 23V440000 · Electrical system
  • Recall 25V442000 · Back over prevention

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2020 Ford Fusion reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2020 Ford Fusion is rated "better than typical".
What are the most common problems with the 2020 Ford Fusion?
The most-reported component is power train, accounting for 36% of complaints on file.
How many recalls does the 2020 Ford Fusion have?
3 recalls on file for this model year.

Data updated 2026-10-31 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.