2011 Ford Fusion
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2006 | 730 |
| 2007 | 1064 |
| 2008 | 1353 |
| 2009 | 1021 |
| 2010 | 5126 |
| 2011 | 2783 |
| 2012 | 2513 |
| 2013 | 1786 |
| 2014 | 1328 |
| 2015 | 989 |
| 2016 | 1607 |
| 2017 | 1105 |
| 2018 | 436 |
| 2019 | 309 |
| 2020 | 178 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
52% of complaints: steering — 1436 distinct reports on file, most commonly citing electric power assist system and rack and pinion.
CRASH INJURY DEATHShow complaint excerpts
MY POWER STEER WENT OUT WHILE DRIVING WHICH CAUSED ME TO RUN OFF ROAD WITHOUT INJURY BUT HAD ONE FLAT TIRE. VEHICLE REQUIRED TOWING. MANUAL STEERING IS TO HARD TO MAKE VEHICLE DRIVABLE. LIGHT ON INDICATING "SERVICE POWER STEERING".
NHTSA ODI report, 20171226
SERVICE TRAC OFF POWER STEERING OFF RECALL NUMBER 15 S 18 MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL EVEN THOUGH THIS IS THE PROBLEM I AM CURRENTLY HAVING WAS INVOLVED IN A CAR ACCIDENT BECAUSE OF IT ON THE 25TH OF OCTOBER 2017
NHTSA ODI report, 20171109
The vehicle experienced a sudden, complete failure of the electronic power steering assist while operating, resulting in a dangerous increase in steering effort and an immediate safety hazard.
NHTSA ODI report, 20260717
12% of complaints: air bags — 332 distinct reports on file, most commonly citing frontal and inflator module.
CRASH INJURY10% of complaints: engine — 276 distinct reports on file.
CRASH FIRE INJURY10% of complaints: power train — 268 distinct reports on file, most commonly citing automatic transmission and driveshaft.
CRASH FIRE9% of complaints: vehicle speed control — 257 distinct reports on file, most commonly citing accelerator pedal.
CRASH INJURYShow complaint excerpts
The contact owns a 2011 Ford Fusion. The contact stated that while reversing at an undisclosed speed, the vehicle experienced unintended high-speed acceleration and struck a parked vehicle.
NHTSA ODI report, 20231005
Also filed under SERVICE BRAKES, HYDRAULIC
MY CAR WAS STOPPED AT A STOPLIGHT WITH A VEHICLE IN FRONT OF ME. I SHIFTED INTO NEUTRAL AS I NEEDED TO TAKE MY FOOT OFF THE BRAKE. THE CAR WAS ON LEVEL GROUND SO IT WOULD NOT ROLL FORWARD OR BACKWARD.
NHTSA ODI report, 20180103
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE SITTING IN DRIVE WITH THE BRAKES DEPRESSED, THE VEHICLE RAPIDLY ACCELERATED WITHOUT WARNING.
NHTSA ODI report, 20120511
SAFETY TIMELINE
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. TH
Campaign 11V574000 — check if this car was fixed
Floor mat interference with accelerator
Electronic Throttle Body Malfunction
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007,...
Remedy: Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07.
Campaign 14E028000 — check if this car was fixed
Electric power steering failure
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT...
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge.
Campaign 15V340000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010.
Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV).
Campaign 15V793000 — check if this car was fixed
Power Steering Failure
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford...
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.
Campaign 16V384000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the...
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019.
Campaign 19V001000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021.
Campaign 21V081000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair.
Remedy: Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 21E013000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge.
Campaign 21V158000 — check if this car was fixed
BUY-SMART CHECKLIST
2011 Ford Fusion — pre-purchase inspection
- Test/inspect for steering issues (1436 reports on file for this year).
- Test/inspect for air bags issues (332 reports on file for this year).
- Test/inspect for engine issues (276 reports on file for this year).
- Verify recall 11V574000 (wheels) has been completed.
- Verify recall 14E028000 (equipment) has been completed.
- Verify recall 15V340000 (steering) has been completed.
- Verify recall 15V793000 (fuel system, gasoline) has been completed.
- Verify recall 16V384000 (air bags) has been completed.
- Verify recall 19V001000 (air bags) has been completed.
- Verify recall 21V081000 (air bags) has been completed.
- Verify recall 21E013000 (air bags) has been completed.
- Verify recall 21V158000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2011 Ford Fusion reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2011 Ford Fusion is rated "significantly worse".
What are the most common problems with the 2011 Ford Fusion?
The most-reported component is steering, accounting for 52% of complaints on file.
How many recalls does the 2011 Ford Fusion have?
9 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.