2019 Ford Flex
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2009 | 180 |
| 2010 | 139 |
| 2011 | 144 |
| 2012 | 64 |
| 2013 | 578 |
| 2014 | 247 |
| 2015 | 100 |
| 2016 | 89 |
| 2017 | 40 |
| 2018 | 61 |
| 2019 | 220 |
KNOWN PROBLEM AREAS
43% of complaints: back over prevention — 94 distinct reports on file.
CRASH14% of complaints: structure — 30 distinct reports on file.
CRASHShow complaint excerpts
The contact owns a 2019 Ford Flex. The contact stated that while driving the vehicle at unknown speeds, the passenger's side rear door panel detached from the vehicle. The contact stated that it was unknown if the panel crashed into another vehicle.
NHTSA ODI report, 20240429
10% of complaints: electrical system — 22 distinct reports on file.
7% of complaints: back over prevention — 16 distinct reports on file.
6% of complaints: structure — 14 distinct reports on file.
SAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles.
Remedy: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018.
Campaign 18V548000 — check if this car was fixed
Rear-view Camera Failure
B-Pillar Trim Detachment
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years.
Campaign 25V695000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027.
Campaign 24V951000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025.
Campaign 25V732000 — check if this car was fixed
BUY-SMART CHECKLIST
2019 Ford Flex — pre-purchase inspection
- Test/inspect for back over prevention issues (94 reports on file for this year).
- Test/inspect for structure issues (30 reports on file for this year).
- Test/inspect for electrical system issues (22 reports on file for this year).
- Verify recall 24V951000 (back over prevention) has been completed.
- Verify recall 25V732000 (structure) has been completed.
- Verify recall 18V548000 (electrical system) has been completed.
- Verify recall 25V695000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2019 Ford Flex reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2019 Ford Flex is rated "worse than typical".
What are the most common problems with the 2019 Ford Flex?
The most-reported component is back over prevention, accounting for 43% of complaints on file.
How many recalls does the 2019 Ford Flex have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.