2014 Ford Flex
This year had more than double the complaints of this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2009 | 181 |
| 2010 | 139 |
| 2011 | 144 |
| 2012 | 64 |
| 2013 | 578 |
| 2014 | 249 |
| 2015 | 104 |
| 2016 | 96 |
| 2017 | 42 |
| 2018 | 62 |
| 2019 | 238 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
27% of complaints: steering — 66 distinct reports on file, most commonly citing electric power assist system and steering wheel/handle bar.
INJURY23% of complaints: electrical system — 57 distinct reports on file, most commonly citing body control module/bcm and 12v/24v/48v battery.
CRASH FIRE INJURYShow complaint excerpts
WHILE DRIVING POWER STEERING FAILED AND CAN'T STEER TO HARD ALSO AIR CONDITIONER BLOWER STOPPED WORKING AT THE SAME TIME
NHTSA ODI report, 20181119
I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue.
NHTSA ODI report, 20260715
18% of complaints: fuel/propulsion system — 46 distinct reports on file.
INJURYShow complaint excerpts
Hello, I was driving my Ford Flex at 60mph yesterday with my 15 year old friend helping me move. The engine completely died for several seconds and continued running. That night the engine was idling rough which was a new symptom.
NHTSA ODI report, 20260722
10% of complaints: suspension — 26 distinct reports on file, most commonly citing control arm.
CRASH INJURYShow complaint excerpts
The contact owns a 2014 Ford Flex. The contact stated that while her wife was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly after the steering wheel jerked in the right direction.
NHTSA ODI report, 20240306
Also filed under FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE IMPACTED THE CURB AND STARTED TO JERK UNCONTROLLABLY.
NHTSA ODI report, 20150127
9% of complaints: engine — 22 distinct reports on file.
FIRESAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30,...
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained.
Campaign 14V393000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014.
Remedy: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 14V710000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 16V621000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020.
Campaign 20V072000 — check if this car was fixed
BUY-SMART CHECKLIST
2014 Ford Flex — pre-purchase inspection
- Test/inspect for steering issues (66 reports on file for this year).
- Test/inspect for electrical system issues (57 reports on file for this year).
- Test/inspect for fuel/propulsion system issues (46 reports on file for this year).
- Verify recall 14V393000 (power train) has been completed.
- Verify recall 14V710000 (seats) has been completed.
- Verify recall 16V621000 (fuel system, gasoline) has been completed.
- Verify recall 20V072000 (suspension) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2014 Ford Flex reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2014 Ford Flex is rated "significantly worse".
What are the most common problems with the 2014 Ford Flex?
The most-reported component is steering, accounting for 27% of complaints on file.
How many recalls does the 2014 Ford Flex have?
4 recalls on file for this model year.
Data updated 2026-09-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.