2017 Ford Flex

▲ Better than typical
2017 Ford Flex
RENDERED 2026-11-01T12:38:18.416Z

This year had at least 30% fewer complaints than this model's typical year.

This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.

Complaints
42
Recalls
4

Campaigns on file for 2017

Investigations
0

None on file

Top problem
Suspension

31% of complaints

Complaints per year

2009: 181 complaints 2009 2010: 139 complaints 2011: 144 complaints 2011 2012: 64 complaints 2013: 580 complaints 2013 2014: 249 complaints 2015: 105 complaints 2015 2016: 97 complaints 2017: 42 complaints 2017 42 2018: 67 complaints 2019: 251 complaints 2019
2009: 181 complaints 2009 2010: 139 complaints 2010 2011: 144 complaints 2011 2012: 64 complaints 2012 2013: 580 complaints 2013 2014: 249 complaints 2014 2015: 105 complaints 2015 2016: 97 complaints 2016 2017: 42 complaints 2017 42 2018: 67 complaints 2018 2019: 251 complaints 2019
2009: 181 complaints 2009 2010: 139 complaints 2010 2011: 144 complaints 2011 2012: 64 complaints 2012 2013: 580 complaints 2013 2014: 249 complaints 2014 2015: 105 complaints 2015 2016: 97 complaints 2016 2017: 42 complaints 2017 42 2018: 67 complaints 2018 2019: 251 complaints 2019

2017: 42 complaints

View as data table
YearComplaints
2009181
2010139
2011144
201264
2013580
2014249
2015105
201697
201742
201867
2019251

Known problem areas

Percentages can add to more than 100% — a complaint can name more than one system.

Suspension

31% · 13 reports
CRASHINJURY
Show complaint excerpts

Tl* the contact owns a 2017 Ford Flex. The contact stated that while traveling at 45 MPH, she depressed the brake pedal as she heard approaching police sirens.

NHTSA ODI report, 2020-05-13

Also filed under Air bags

Back over prevention

17% · 7 reports

Most commonly citing warnings.

Show complaint excerpts

The contact owns a 2017 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available.

NHTSA ODI report, 2026-07-24

Also filed under Structure

The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available.

NHTSA ODI report, 2026-07-22

Visibility/wiper

10% · 4 reports

Structure

7% · 3 reports

Steering

7% · 3 reports
Show complaint excerpts

My cv joints are popping I wanted to make sure this didn't have any recalls on it before I fixed it

NHTSA ODI report, 2024-02-26

Safety timeline

4 recalls · 0 investigations · oldest first

To check one car, enter its VIN on the NHTSA recall page. Check a VIN →

  1. R
    2017-01-31Engine and engine cooling16V925000 Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines.

    Remedy: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332.

  2. R
    2020-10-28Suspension20V072000 Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

    Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020.

  3. R
    2026-01-02Back over prevention25V695000 Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles.

    Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years.

  4. R
    Date not on fileStructure25V732000 Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

    Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025.

Buy-smart checklist

2017 Ford Flex — pre-purchase inspection

Inspect

  • Suspension: 13 reports on file for this year.
  • Back over prevention: 7 reports on file for this year.
  • Visibility/wiper: 4 reports on file for this year.

Verify these recalls were completed

  • Recall 25V732000 · Structure
  • Recall 16V925000 · Engine and engine cooling
  • Recall 20V072000 · Suspension
  • Recall 25V695000 · Back over prevention

Other years of this model

See all years ranked →

Best years3 years

Worst years3 years

FAQ

Is the 2017 Ford Flex reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Ford Flex is rated "better than typical".
What are the most common problems with the 2017 Ford Flex?
The most-reported component is suspension, accounting for 31% of complaints on file.
How many recalls does the 2017 Ford Flex have?
4 recalls on file for this model year.

Data updated 2026-11-01 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.