2017 Ford Flex
This year had at least 30% fewer complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2009 | 180 |
| 2010 | 139 |
| 2011 | 144 |
| 2012 | 64 |
| 2013 | 578 |
| 2014 | 247 |
| 2015 | 100 |
| 2016 | 89 |
| 2017 | 40 |
| 2018 | 61 |
| 2019 | 220 |
KNOWN PROBLEM AREAS
33% of complaints: suspension — 13 distinct reports on file.
CRASH INJURYShow complaint excerpts
TL* THE CONTACT OWNS A 2017 FORD FLEX. THE CONTACT STATED THAT WHILE TRAVELING AT 45 MPH, SHE DEPRESSED THE BRAKE PEDAL AS SHE HEARD APPROACHING POLICE SIRENS.
NHTSA ODI report, 20200513
10% of complaints: visibility/wiper — 4 distinct reports on file.
10% of complaints: back over prevention — 4 distinct reports on file.
8% of complaints: steering — 3 distinct reports on file.
Show complaint excerpts
My cv joints are popping I wanted to make sure this didn't have any recalls on it before I fixed it
NHTSA ODI report, 20240226
8% of complaints: electrical system — 3 distinct reports on file.
SAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines.
Remedy: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 16V925000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020.
Campaign 20V072000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years.
Campaign 25V695000 — check if this car was fixed
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025.
Campaign 25V732000 — check if this car was fixed
BUY-SMART CHECKLIST
2017 Ford Flex — pre-purchase inspection
- Test/inspect for suspension issues (13 reports on file for this year).
- Test/inspect for visibility/wiper issues (4 reports on file for this year).
- Test/inspect for back over prevention issues (4 reports on file for this year).
- Verify recall 25V732000 (structure) has been completed.
- Verify recall 16V925000 (engine and engine cooling) has been completed.
- Verify recall 20V072000 (suspension) has been completed.
- Verify recall 25V695000 (back over prevention) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2017 Ford Flex reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2017 Ford Flex is rated "better than typical".
What are the most common problems with the 2017 Ford Flex?
The most-reported component is suspension, accounting for 33% of complaints on file.
How many recalls does the 2017 Ford Flex have?
4 recalls on file for this model year.
Data updated 2026-07-11 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.