2009 Ford Flex
This year had 30% to 100% more complaints than this model's typical year.
This verdict reflects complaint volume compared to this model's typical year. Recalls and safety issues below apply regardless of the verdict — always check them.
COMPLAINTS PER YEAR
View as data table
| Year | Complaints |
|---|---|
| 2009 | 181 |
| 2010 | 139 |
| 2011 | 144 |
| 2012 | 64 |
| 2013 | 578 |
| 2014 | 249 |
| 2015 | 104 |
| 2016 | 96 |
| 2017 | 42 |
| 2018 | 64 |
| 2019 | 241 |
KNOWN PROBLEM AREAS
Percentages can add to more than 100% -- a complaint can name more than one system.
20% of complaints: engine — 36 distinct reports on file.
FIREShow complaint excerpts
TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, SMOKE APPEARED FROM THE HOOD AND THE VEHICLE SPONTANEOUSLY CAUGHT ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY CABLES.
NHTSA ODI report, 20181001
18% of complaints: electrical system — 32 distinct reports on file, most commonly citing control module and 12v/24v/48v battery.
FIREShow complaint excerpts
You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will light up.
NHTSA ODI report, 20251209
Also filed under UNKNOWN OR OTHER
18% of complaints: service brakes — 32 distinct reports on file, most commonly citing hydraulic and electric.
CRASH INJURYShow complaint excerpts
EXITING HWY AT 50 MPH, HIT BRAKE. HARD BRAKE PEDAL-NO BRAKES FOLLOWED BY ENGINE FULL THROTTLE ACCELERATION-VEHICLE WAS SENT TO THE FORD DEALER IN OCT FOR A CHECK ENG LIGHT THAT COULDN'T BE EXTINGUISHED. COMPUTER WAS REFLASHED WITH BASIC PROM.
NHTSA ODI report, 20180730
Also filed under AIR BAGS
13% of complaints: power train — 23 distinct reports on file, most commonly citing automatic transmission.
CRASH10% of complaints: steering — 18 distinct reports on file, most commonly citing tie rod assembly.
CRASHSAFETY TIMELINE
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 16V247000 — check if this car was fixed
BUY-SMART CHECKLIST
2009 Ford Flex — pre-purchase inspection
- Test/inspect for engine issues (36 reports on file for this year).
- Test/inspect for electrical system issues (32 reports on file for this year).
- Test/inspect for service brakes issues (32 reports on file for this year).
- Verify recall 16V247000 (air bags) has been completed.
OTHER YEARS OF THIS MODEL
BEST YEARS
WORST YEARS
FAQ
Is the 2009 Ford Flex reliable?
Based on NHTSA complaint volume compared to this model's typical year, the 2009 Ford Flex is rated "worse than typical".
What are the most common problems with the 2009 Ford Flex?
The most-reported component is engine, accounting for 20% of complaints on file.
How many recalls does the 2009 Ford Flex have?
1 recall on file for this model year.
Data updated 2026-09-16 · Complaints are unverified owner reports filed with NHTSA, not independently verified defects. Methodology.